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NH Queretaro

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232 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Guadalajara, Mexico
Reviewed 24 September 2016

It's very important to be objective when you write a review, personally I seldom do this; in this case is the way to express my deep dissapointment with this hotel. In few words: I can't understand how NH Hotels can put their brand to this property. By points will be easier: 1. At check in, clerk on reception charge me...

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Helpful?
Thank MauricioRoblesM
Reviewed 15 February 2016 via mobile

Stayed overnight, the less than friendly staff couldn't (wouldn't!) help me solve a problem with the air conditioning so most of the time the room was warm. Overall the hotel was clean but the poor quality staff really made the difference. As I checked out I learned that I owed $14.00 pesos for calls made from my room! TWO LOCAL...

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Thank Carlos C
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Mr. Carlos, I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay. The management staff and I are dedicated to offer the quality and standard of services you expect from...

Reviewed 27 December 2015 via mobile

The attention is good and they are very polite, they asked you for your stayed at the end and they always have a good face for you. The hotel is clean and very good located, but they don't have toothpaste and didn't take my plates after room service until the next day.

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Helpful?
Thank AnahiFernandez
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Miss Anahi, I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest....

Tucson, Arizona
Reviewed 21 November 2015 via mobile

I had the opportunity to stay at NH Queretaro for a couple of days during a recent business trip. The hotel is very modern and functional. I had everything I needed and it is conveniently located, a taxi ride will get you to downtown in less than 5 minutes. The Staff was very friendly and efficient. Heck, They got me...

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Helpful?
Thank Antonio M
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Antonio, I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest. I...

Nagasaki, Japan
Reviewed 30 July 2015

Having stayed in other NH hotels this one in Queretaro seems basic. But don´t be mistaken. The staff is friendly and attend to your requests immediately. The food is good offering a buffet for breakfast with plenty of natural juices and fruits and also a buffet dinner. One can walk to the hotel from the bus terminal across the street....

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Helpful?
Thank Martha N
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Martha, I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in...

Los Angeles, California
Reviewed 19 April 2015

first of all, queretaro and guanajuato are my 2 favorite mexican cities. i have been to queretaro several times but this trip was made even better by my stay at this great hotel. the beds are so comfortable. so many amenities are offered here. i was able to use the small gym, the staff can get you a taxi in...

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Thank joe_c_90063
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Joe I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in...

Curitiba
Reviewed 12 February 2015

Some hotels in Queretaro were full and we found place and good price in NH Queretaro. The staff is nice but the rooms are a little noisy. In order to go to downtown we walked almost 1km but the way is nice too.

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Thank Leticia P
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Ms. Leticia I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback. The management staff and I are dedicated to offer the quality and standard of services you expect from a hotel like the NH Querétaro. My team and I...

Queretaro, Mexico
Reviewed 20 May 2014

The hotel is good enough, mostly for business not tourism as there is nothing around to see or buy anything, not even an small store. The food is very good, that is the reason I stayed, it is clean, the people working there is nice. The bed is very good. The parking lot was very good too. What I did...

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Thank MMART84
Eduardo S, Director General at NH Queretaro, responded to this review

Dear MMART84 I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay. The management staff and I are dedicated to offer the quality and standard of services you expect from a...

São Paulo, SP
Reviewed 23 March 2014

The hotel has modern instalations, is clean, has good internet wifi, medium breakfast options, room has a good size with a desk for work, bathroom was clean with good appearance. The location was good for work travelers because is close to the road. However if you want go to the downtown need to take a taxi.

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Thank NoemiBR
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in...

Guadalajara, Mexico
Reviewed 23 March 2014 via mobile

I have stayed at NH Hotels before and I have a very good impression of all of them. This hotel had nice beds and as a very first impression seemed with the usual excellent quality of all NH. Well, the bathroom had hair all over the floor. The toilet was not completely clean. There was a piece of soap on...

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Thank CGuadarrama
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Mr. Guadarrama I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay. The management staff and I are dedicated to offer the quality and standard of services you expect from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
NH Queretaro is located in the main avenue of the city just five minutes from the main tourist attractions and business parks in the city. Wake up your senses in its singular restaurant with a delicious breakfast buffet first class and international cuisine. ... more   less 

Additional Information about NH Queretaro

Address: Avenida 5 de Febrero # 1303, Queretaro 76138, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: $60 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Queretaro 3.5*
Number of rooms: 140
Reservation Options:
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Hotel Style:
#17 Business Hotel in Queretaro
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Questions & Answers

Here's what travellers have asked, with answers from NH Queretaro staff and other travellers.
1 question
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Phoenix, Arizona

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Questions? Get answers from NH Queretaro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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