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Crowne Plaza Queretaro Diamante

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Traveller (63)
Room & Suite (127)
Dining (24)
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Overview
  • Excellent27%
  • Very good44%
  • Average17%
  • Poor4%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
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Reviews (136)
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1 - 5 of 56 reviews
Hotel's Favourite
Reviewed 4 weeks ago

The hotel was excellent. I had to find a place to stay at the last minute. The Crowne Plaza was an awesome back up location. The service and view was awesome. I left early in the morning and wasn't able to get breakfast. Leaving at...More

Thank HP006
Reviewed 4 March 2018

The view from every room is spectacular, but I stay at the Crowne Plaza because it is a comfrotable place for a business trip. The staff is helpful and always speak English, the breakfast buffet is plentiful and open early, the wifi works, and the...More

Thank Jeff D
Reviewed 9 December 2017

This hotel is far away from the pedestrian area and you´ll need a taxi to go anywhere. Furthermore, taxis will have to make some loops, because the hotel is located on a highway, hard to reach. On the other side, it has magnificent views of...More

Thank RicherTrips
Response from IHGService, Guest Relations Manager at Crowne Plaza Queretaro DiamanteResponded 23 December 2017

Hi RicherTrips, Thank you for your stay and for taking a moment to tell us about your experience at our property. It is good to know that you were satisfied with the level of customer service received from our staff. On the other hand, I...More

Reviewed 19 November 2017

Well fist this is a Crowne Plaza, so the rooms are comfortable, as are the beds and amenities are very good for the price. What blew me away was the View from the very large floor to ceiling window in my room, stunning views of...More

Thank si_a_robinson
Response from Crowne Plaza Q, Director de Relaciones con Clientes at Crowne Plaza Queretaro DiamanteResponded 23 November 2017

Dear si_a_robinson: First of all, I want to thank you for your preference for our property during your last visit in Queretaro City. We also want to thank you for your kind comments in this media, that is what we are working for, to give...More

Reviewed 9 September 2017 via mobile

for what i am spire elite and what the program is there for I still dont undrrstand in this IHG group no breakfast free no real good upgrades one of the reason was to choose the hotel because my friends told me it has a...More

Thank bumsii
Response from IHGService, Guest Relations Manager at Crowne Plaza Queretaro DiamanteResponded 23 September 2017

Hello bumsii, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the level of service and the room allocation. We take comments such as these...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 73 - USD 145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Queretaro City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 73 - USD 145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Queretaro City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (63)
Room & Suite (127)
Dining (24)
Pool & Beach (17)
Business Centre & Event Rooms (7)
Questions & Answers
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Room Tips
"very confusing you actually enter hotel at mid point and 1-5 floors are below the lobby. Higher floors and..."
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"Ask for a city view room. It is quieter."
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"If available take floor 2"
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"Quiet Zone"
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