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Vanila Hotel & Spa

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Traveller (308)
Room & Suite (118)
Pool & Beach (78)
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Overview
  • Excellent53%
  • Very good36%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Public Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (305)
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All reviewsan ocean view roomcannot commenthotel is situatednosy sakatiabeautiful gardenstayed longerstayed nightsnice hotelnice beachprivate beachour honeymoonpoolsinfinitylandryexcursionsibrahimlanguage
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11 - 15 of 51 reviews
Reviewed 27 January 2017 via mobile

This resort hotel is one of the best in Nosy Be. It's located about 25 minutes from the pier and 15 from town. It's situated on a nice beach on a shallow bay that's good for swimming. It has two pools and tons of nice...More

1  Thank Cindy M
Response from Vanila-Hotel-Spa, Responsable relations clients at Vanila Hotel & SpaResponded 31 January 2017

Dearest Cindy, Thank you for your compliments and taking time to write a review about your stay. We are happy to read you had a nice experience and a beautiful souvenir of Vanila Hotel & Spa. Your warm compliments reflect the effort of everyone! We...More

Reviewed 26 January 2017

It is not easy to write a review about the Vanilla Hotel because there are certain parts of our experience that I would give 5-5; (the beauty of the surroundings, the friendliness of the staff, the respectful way every guest is treated; the fine way...More

Thank Kobus N
Response from Vanila-Hotel-Spa, Responsable relations clients at Vanila Hotel & SpaResponded 31 January 2017

Dear Kobus Thank you so much for your compliments and taking time to write a detailed review about your stay and yes, we were quite dismayed reading your score 2-5 regarding the communication not being fluent in English; you have been told right from the...More

Reviewed 17 January 2017

My Wife and I were both astonished and dismayed to read the TripAdvisor Review published in December 2016. We stayed 7 nights and we can report the following: All staff members were exceptionally friendly. This includes not just the ‘normal’ customer interacting staff such as...More

Thank Boug2016
Response from Vanila-Hotel-Spa, Responsable relations clients at Vanila Hotel & SpaResponded 18 January 2017

Dear Guests, Thank you so much for your compliments and taking time to write a detailed review about your stay and yes, we were quite dismayed by the previous review you’re mentioning. We are glad to read you had a so perfect experience and a...More

Reviewed 5 January 2017

Stayed with 7 people at the hotel for 8 nights. As this is a negative review I will give you the top 3 reasons not to visit. 1) Staff are appalling - there is almost no service or care taken by staff - drinks take...More

Thank Ryan H
Response from Vanila-Hotel-Spa, Gérant at Vanila Hotel & SpaResponded 9 January 2017

Dear Mr. Harrison, Your travel agency with whom you booked informed us of your dissatisfaction and we replied to it according to your comments. We now took note of your remarks and feedback on Tripadvisor. We are very sorry for the feedback that you wrote...More

Reviewed 22 November 2016 via mobile

Read the reviews and some were spot on but this hotel is quite overrated. My first room was very nice except no wifi. They moved me to a room with wifi but was a bit nasty and the wifi connection was poor. The next day...More

Thank Michael B
Response from Vanila-Hotel-Spa, Propriétaire at Vanila Hotel & SpaResponded 24 November 2016
Google Translation

Bonjour Monsieur, Nous vous remercions sincèrement pour les avis élogieux que vous écrivez sur la plupart des services de l’hôtel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Beachfront
Bar/Lounge
Spa
Room Service
Hotel Amenities
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Shuttle Bus Service
Room Service
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
USD 98 - USD 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Nosy Be
#12 On the Beach Hotel in Nosy Be
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 98 - USD 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Nosy Be
#12 On the Beach Hotel in Nosy Be
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (308)
Room & Suite (118)
Pool & Beach (78)
Dining (33)
Family and Play Areas (10)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
jillhowitz
6 June 2017|
Answer
Response from Vanila-Hotel-Spa | Property representative |
Hello, Meals are not included in our prices; food & drinks prices are variable. I invite to look for hotels in Nosy be. Our partner diving club is 50m from our hotel. Bestregards Helene Stefenel communication & marketing... More
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Cat8855
4 January 2015|
Answer
Response from Vanila-Hotel-Spa | Property representative |
HI sorry for the delay yes we have a airport transfers as follows; Prix du Transfert (aller) Aéroport-Hôtel / pax …..10 € Prix du Transfert (aller) Port-Hôtel / pax ………….8 € Kind regards Front desk
0
Votes
Google Translation
Room Tips
"splurge for the room with a view, wont disappoint"
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"Pay the extra for an ocean view room. Well worth it."
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"Ask for an ocean view with balcony; you will then enjoy the ocean and the beautiful garden as well as seeing..."
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"The Prestige Suites are absolutely worth the price."
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