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Ngala Lodge

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Traveller (427)
Room & Suite (88)
Pool & Beach (60)
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Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“infinity pool”(24 reviews)
“the penthouse”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Reviews (491)
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374
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161 - 165 of 452 reviews
Reviewed 29 January 2015

We recently visited the Ngala Lodge hotel and what a disappointment! We expected a 5* and from what we experienced we got a 3• The entrance to the hotel wosn't very appealing, however our 'Suites' Brabo & Zoodoo, were large, spacious and very clean, Our...More

10  Thank Janxy
Response from NgalaLodgeGM, General Manager at Ngala LodgeResponded 31 January 2015

Oh dear. You really didn’t like the hotel did you? But no complaints were raised at the time. None. Ngala Lodge is a boutique style hotel. Boutique is unique. It is the idiosyncrasies and the quirkiness that are part of the charm. Thankfully most of...More

Reviewed 26 January 2015

This is our fifth visit to The Gambia and always to Ngala. Without doubt the key to this hotels success is the quality of its staff - from reception to restaurant and even the gardening team. The atmosphere created by the team makes it feel...More

1  Thank derick h
Response from NgalaLodgeGM, General Manager at Ngala LodgeResponded 31 January 2015

Thank you so much for your fabulous review! (Which I have, apparently, written myself!) It is always an absolute pleasure to have you to stay and we look forward to welcoming you back! Derick and Lisa come back soon! X

Reviewed 25 January 2015

We booked a week's stay with friends at this hotel which looked and sounded fantastic from the brochure and on-line video of the grounds, but we all felt let down on arrival. Our room No 2 was spacious as was the bathroom and I cannot...More

6  Thank christine j
Response from NgalaLodgeGM, General Manager at Ngala LodgeResponded 27 January 2015

I am sorry that you were disappointed with your stay with us – it is unusual for us to get a review stating anything less than excellent! As you are now aware you were originally allocated suites on the ground floor but your travelling companions,...More

Reviewed 21 January 2015

This was our third trip to the beautiful warm, sandy beaches of The Gambia to escape the UK winter but it was our first stay at Ngala Lodge and we are still in amazement at what we discovered there. Extremely spacious beautifully furnished suites make...More

2  Thank PeterUK70
Response from NgalaLodgeGM, General Manager at Ngala LodgeResponded 26 January 2015

Thank you so much for your fabulous review! We are delighted that you enjoyed the holiday as much as you did and look forward to welcoming you back! I will make sure Jonathan is made aware of your excellent restaurant review. It seems that with...More

Reviewed 19 January 2015

In June 2014 we arrived at the Ngala Lodge and were greeted by Jenny, the General Manager and by Buba, the Ngala Representative. The guests were given a cool flannel and refreshing drink. Jenny and Buba talked about the Ngala and The Gambia Experience. We...More

Thank Doubtfire007
Response from NgalaLodgeGM, General Manager at Ngala LodgeResponded 26 January 2015

Thank you for your fabulous review - there is no need for an apology!! We are glad that you enjoyed your stay with us and the many attractions of Gambia and hope to welcome you back soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (427)
Room & Suite (88)
Pool & Beach (60)
Dining (35)
Business Centre & Event Rooms (1)
Questions & Answers
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M and M
18 January 2018|
AnswerShow all 8 answers
Response from Jonathan G | Property representative |
Dear M&M, You can pay in Sterling, US$, Euros or Dalasis. The banks charge 3.45% on credit card transactions. Regarding late check out-we always try to assist if possible and also FOC, however it depends on the time of... More
0
Votes
Crofthg
5 November 2017|
AnswerShow all 3 answers
Response from Jonathan G | Property representative |
Dear Croft, I am sure that we could accept them. It must be understood that our guests come to Ngala for the peace and tranquility. The majority of our guests are elderly or work in schools and colleges and want to escape... More
0
Votes
AlexofLymm
29 October 2017|
AnswerShow all 3 answers
Response from Jonathan G | Property representative |
Are ther wild animals in Jamaica? Dear Alex, There is plenty culture here. There is a wild life reserve just over the border in Senegal called Fathala, it can be done in a day or stay overnight. 6000 hectares of natural... More
1
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Room Tips
"Some of the ground floor suites in the main building have poor views."
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"We had ground floor suite 5 (Dogo). I would ask for a first floor room with a sea view if I go again."
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"We stayed in Macondo suite 22 both years."
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"Macondo pool rooms are best view with huge bathrooms"
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