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05/11/2017 06/11/2017
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    Residence Inn Rochester Henrietta

    1300 Jefferson Rd, Henrietta, NY 14623-3197
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    05/11/2017Check In 06/11/2017Check Out
    1 room, 2 adults, 0 children
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    USD 204*
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    Traveller (72)
    Room & Suite (36)
    Dining (7)
    Overview
    • Excellent44%
    • Very good37%
    • Average10%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “new tower” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Residence Inn Rochester Henrietta
    Special Offer: Member Rates
    Hotel packages
    Hotel deals
    Deals
    5 Nov.6 Nov.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 204
      View Deal
    • Check booking site for details
      USD 203
      View Deal
    • Check booking site for details
      USD 203
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    View all 24 deals
    Write a Review
    Reviews (258)
    There are newer reviews for Residence Inn Rochester Henrietta
    See the most recent reviews
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    21 - 25 of 257 reviews

    Reviewed 8 July 2017

    I travel to Rochester frequently for work and this is always my hotel of choice. The staff are very friendly and competent and even remember me by name when I walk in the door. This is a newly renovated property and the change has been...More

    Thank RollMeAway1965
    Response from velezgm, General Manager at Residence Inn Rochester HenriettaResponded 12 July 2017

    Thank you very much for staying with us. We are very proud of the new hotel and are glad that you had such a good time at the property. I consider myself to be very lucky to have such a great staff and they truly...More

    Reviewed 6 July 2017

    We tried to check into the Residence Inn Rochester at Henrietta on July 2. No staff available when we got there. Noticed a sign that said the staff wanted to be home with their family for the Fourth of July holiday so there would be...More

    Thank Revel999
    Response from velezgm, General Manager at Residence Inn Rochester HenriettaResponded 7 July 2017

    Revel999, this is very concerning to me as this is not the norm at this hotel nor is it acceptable. My sincere apologies for the litany of issues and explanations that you encountered, I am taken aback by such responses. I would welcome a call...More

    Reviewed 6 July 2017 via mobile

    We booked this knowing nothing about the area. And we really lucked out! The location was great. Staff treated us like family. Very clean. Updated rooms. My boys loved the basketball court. The breakfast area was well maintained, and it was quite crowded one morning...More

    Thank Marci H
    Response from velezgm, General Manager at Residence Inn Rochester HenriettaResponded 7 July 2017

    We are so glad that you had such a great stay at the property. We hope to see you again.

    Reviewed 29 June 2017

    After spending 11 days on the road with our dog it was so nice to be back in a Marriott hotel. This hotel has a very nice outdoor seating area. Our room felt very spacious compared to several of the other hotels we stayed at...More

    Thank jennlarra
    Response from velezgm, General Manager at Residence Inn Rochester HenriettaResponded 3 July 2017

    Than you so much for staying with us. We are glad that you found the hotel to your liking and that you were able to find the space you needed. We hope to see you again.

    Reviewed 25 June 2017

    Since this is not really a 'vacation' hotel, it is totally adequate. One problem we did have is that the ICE MACHINES are not located in an away location, but RIGHT ACROSS FROM OUR ROOM!! When we got here, there was ice all over the...More

    Thank Pat L
    Response from velezgm, General Manager at Residence Inn Rochester HenriettaResponded 26 June 2017

    Pat L. Than you for taking the time to share your thoughts. My apologies for the issue you experienced with the ice machine-this is something we need to look at as it obviously affects our guests. Than you very much for staying with us and...More

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    Home2 Suites by Hilton Rochester Henrietta
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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    Details
    • Price range
    • USD 152 - USD 247 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 139
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Hotels.com, Expedia, Booking.com, Travelocity, Priceline, Orbitz, Cheap Tickets, TripOnline SA, Cancelon and Hotwire so you can book your Residence Inn Rochester Henrietta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Residence Inn Rochester Hotel Rochester ,
    • Rochester Residence Inn
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    Traveller (72)
    Room & Suite (36)
    Dining (7)
    Pool & Beach (2)
    Hotel & Grounds (51)
    Bathroom (9)
    Business Centre & Event Rooms (1)
    Nearby
    Home2 Suites by Hilton Rochester Henrietta
    563 reviews
    1.36 km away
     
    Radisson Hotel Rochester Riverside
    1,564 reviews
    7.73 km away
     
    Hampton Inn & Suites Rochester / Henrietta
    729 reviews
    1.90 km away
     
    Doubletree by Hilton Rochester
    818 reviews
    1.14 km away
     
    Nearby Restaurants
    Outback Steakhouse
    101 reviews
    .63 km away
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    1.32 km away
    The Distillery
    84 reviews
    1.31 km away
    Starbucks
    9 reviews
    1.13 km away
    Nearby Attractions
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    47 reviews
    2.60 km away
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    24 reviews
    2.89 km away
    Lasertron
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    2.73 km away
    Blue Toad Hard Cider
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    Ask a question
    Questions & Answers
    Bree B
    29 September 2017|
    Answer
    Response from Joe L | Reviewed this property |
    Just call the front desk and give them your request. Not sure you can order in advance but if you put the order against your card they should be able to help you.
    1
    Vote
    sebastianccastro
    7 December 2016|
    AnswerShow all 5 answers
    Response from velezgm | Property representative |
    My apologies for the late response. We do accept pets and there is a $100 non refundable fee to have the room professionally cleaned afterwards. This is a one time charge and we limit up to 3 pets in the room.
    0
    Votes
    Aharon H
    27 May 2016|
    AnswerShow all 2 answers
    Response from velezgm | Property representative |
    The new pool area will be opening the weekend of June 17th.
    0
    Votes
    Room Tips
    "Variety of rooms - the king suite was smaller than expected."
    Read review
    "Top floor. 423 is away from both elevators but close to new tower elevator"
    Read review
    "try to get a room on the 4th floor - it is very quiet."
    Read review
    "Avoid room closed to exhaust at 1st floor"
    Read review
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