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Holiday Inn Hotel & Suites Rochester - Marketplace

Traveller (50)
Room & Suite (61)
Dining (9)
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Hotel website
800 Jefferson Rd, Henrietta, NY 14623-3212 See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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Offers from Holiday Inn Hotel & Suites Rochester - Marketplace
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30 Sep.1 Oct.
1 room, 2 adults, 0 children
Standard Room
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Reviews (595)
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All reviewswafflesfront deskbreakfast stafffree breakfaststores and restaurantshotel breakfaststicky ribsrochester marketplaceking bedparking lotlisacerealjeffersonritcollegemicrowavehighway
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1 - 5 of 591 reviews
Reviewed 1 week ago via mobile

I chose this hotel based on the reviews here on Trip Advisor. The reviews are spot on. The staff, especially in the restaurant and bar are some of the friendliest I have encountered, and I average 100 nights per year in hotels. The room comes...More

Thank MW196
Hotel's Favourite
Reviewed 14 May 2018

There are many hotels in the area so why choose this hotel? It's centrally located to many shopping centers and restaurants as well as any downtown events or museums. The lobby area has been opened up to give it a modern, airy look with lots...More

Thank Pat H
Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 21 May 2018

Thank you so much for this FANTASTIC review! Wow, we appreciate you taking valuable time to share your experience and so many complements. It is always great to know that our Staff recognizes our repeat Guests and you were able to enjoy our fresh new...More

Reviewed 3 weeks ago

The hotel room was just OK, We had a room for one night & there was cereal in the air conditioner & the toilet looked pretty beat up.. But I must say it was the nicest & friendliest staff I have ever encountered ever. The...More

Thank Fearless721767
Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 3 weeks ago

Thank you for taking time sharing your experience and the nice overall score. We appreciate the compliments of our entire Staff and our Hotel. It was a beautiful week meeting many Parents like yourself dropping their kids off for school. It is so nice to...More

Reviewed 4 weeks ago

We booked this hotel through Priceline for a quick overnight on our recent road trip. Everything is fine except we were informed upon checking in that breakfast is no longer free for people who book their rooms through Priceline. We had to pay $10.00, which...More

Thank James L
Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 3 weeks ago

Thank you for choosing our hotel and sharing your experience. We know changes in operations is difficult and due to the brand standards, we are no longer allowed to offer "complimentary" breakfast. There are different rates available for breakfast to be included in the stays....More

Reviewed 4 weeks ago via mobile

Hoped to get a good night’s sleep here after a long drive up from NYC to send our son off to R.I.T. Room 326 is apparently situated near some vibrating motor venting sound in the wall between the bathroom and the bedroom wall as wall...More

Thank Dranchg1
Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 3 weeks ago

Thank you for staying with us and sharing your experience. We appreciate your valuable feedback and sincerely apologize for the lack of sleep. Our goal is to ensure all our Guests have an excellent experience and will be looking into resolution of the vent noise....More

View more reviews
Welcome to the Holiday Inn Rochester Hotel & Suites! This new fabulous 100% non-smoking hotel is conveniently located for easy access to all major highways. Downtown Rochester is 5 miles and the ...More Rochester Airport (ROC) is 5 miles. Holiday Inn Rochester Hotel & Suites is conveniently located to all universities including University of Rochester, U of R Medical Center, Monroe Community College (MCC), Rochester Institute of Technology (RIT), Nazareth, St. John Fisher, SUNY Brockport, Roberts Wesleyan, and Empire State Colleges. Exceptional businesses are located here including Paychex, Kodak, Xerox, Bausch & Lomb, and many more! Shopping anyone? This hotel is located in a wonderful area of Rochester that is close to all kinds of shopping including Market Place Mall and Eastview Mall that are minutes away! Sports anyone? The Holiday Inn Rochester provides excellent accommodations and exceptional service for hockey, soccer, swimming, and any other travel teams visiting the Rochester area! Less
Hotel class
Contact Information
Hotel Amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Breakfast included
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
USD 106 - USD 209 (Based on Average Rates for a Standard Room)
Formerly known as
Rochester Marketplace Inn
Also Known As
Holiday Inn Hotel And Suites Marketplace
Holiday Inn Rochester
Holiday Inn Marketplace
Rochester Holiday Inn
United States > New York > Finger Lakes > Henrietta
Traveller (50)
Room & Suite (61)
Dining (9)
Pool & Beach (7)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
22 March 2017|
Response from Visions_Manager | Property representative |
Yes we do. We can add comments to your reservation for request of a cot, but cannot guarantee availability. Cots will not fit in Double Queen rooms, only our King and King Suites will fit a cot. Thank you.
25 June 2016|
AnswerShow all 2 answers
Response from Neesko | Reviewed this property |
Not that I remember
8 November 2015|
AnswerShow all 2 answers
Response from Visions_Manager | Property representative |
Thank you for your inquiry and happy to answer your question. We do have a complimentary shuttle which runs from 4:30AM-11:00pm Monday-Friday and 6:00AM-11PM Saturday-Sunday. We travel To/From Airport and locally within 5... More
Room Tips
"Be sure to clarify their breakfast policy"
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"Spring for a spacious whirlpool room"
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"don't stay in room 422"
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"Rooms upstairs are a bit quieter...but the place is super quiet anyway."
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