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Country Inn & Suites By Carlson, Rochester-Henrietta

Booking.comUSD 108*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 111*
USD 108*
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USD 111*
USD 111*
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Country Inn & Suites By Carlson, Rochester-Henrietta
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647 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Rochester-Henrietta
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Showing 641: English reviews
Leonia, United States
Reviewed 6 August 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Richie C
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Reviewed 4 August 2015

This is a great place to stay while in Rochester. Hotel lobby is very welcoming and the rooms were very clean and comfortable. Loved all the interactions I had with staff members - some had great senses of humor! We of course love the free breakfast.

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Helpful?
Thank Christine T
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for the wonderful feedback. We are glad to hear your stay at our inn. We greatly appreciate it. We pride ourselves on our cleanliness and our customer service so we are so happy to hear you enjoyed all of this. We truly appreciate your loyalty to our hotel and we hope to see you again soon.

Reviewed 2 August 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 960victoriao
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

South Bend, Indiana
Reviewed 1 August 2015

Rooms were very clean. People a t the front desk were nice. The street it was on had many restaurants such as Carraba's. Pool area was clean. Breakfast was the normal cereal, waffles, and they had fake eggs & sausage to make a breakfast sandwich which was bad! Overall a great place to stay as a stop over to your...

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Helpful?
Thank Nancy M
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for taking the time to write such a review of your recent stay with us, we greatly appreciate it. We are so glad to hear you enjoyed your time at the hotel. We are so sorry about the breakfast and we thank you for your feedback so we know what to improve for your future stays...

Bridgewater, New Jersey
Reviewed 31 July 2015

The service and cleanness are good. The room and furniture are ready to be updated. The included breakfast is sufficient. The front desk staff are efficient and friendly. The swimming pool and fitness room are really nice.

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Helpful?
Thank Rosy S
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for your feedback we greatly appreciate it. We are so glad you had such a nice stay with us and found it so friendly and clean. We pride ourselves on this and we are so happy you enjoyed your time at the hotel. We hope to see you on your next visit to the area.

Albany, New York
Reviewed 31 July 2015

I venture to Rochester often for meetings, etc. This hotel is at an excellent location for on/off the highway and for getting where you need to go in the area. The hotel was packed this last stay and yet it was so wonderfully quiet. Extremely clean room and very friendly people. The breakfast had something for everyone and I highly...

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Helpful?
1Thank Joseph E
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful review we greatly appreciate it. We are so glad you enjoyed the friendly staff and complimentary breakfast during your stay. We hope to see you again soon on your next trip to the area.

Austin, Texas
Reviewed 30 July 2015 via mobile

This hotel was an average hotel. It was clean but dated. Carpet in hall and in room needs cleaning! It does have a laundry room, which is what we needed. Breakfast was ok waffles, eggs, cereal, oatmeal and small selection of pasteries.

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Helpful?
Thank Lemaralv
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to write a review of your recent stay with us, e greatly appreciate it. We are so glad to hear you enjoyed your time at the hotel. We are so sorry about the carpet in your room and we thank you for your feedback so we know what to improve for your future stays...

Chelmsford, Massachusetts
Reviewed 30 July 2015

This is a nice hotel. The room was lovely and clean. The king sized bed was comfortable.They had a good complimentary breakfast. The receptionist was pleasant. The only negatives were the crowded dining area and the halls were noisy sometimes.

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Helpful?
Thank Gail01824
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to write a review of your recent stay with us, e greatly appreciate it. We are so glad to hear you enjoyed your time at the hotel. We are so sorry about the crowded dining area and the noise, thank you for your feedback so we know what to improve for your future stays...

Mono, Canada
Reviewed 28 July 2015

Clean, full featured rooms with large flat-screen TV, included breakfast, friendly, courteous & responsive staff. We would have liked to had an outdoor pool as we generally dislike all indoor pools, the chlorine smell, noise, etc.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Melvin Russ A
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for the wonderful feedback, we greatly appreciate it. We pride ourselves on our cleanliness and our customer service so we are so happy to hear you enjoyed all of this . We truly appreciate your loyalty to our hotel and we hope to see you again soon.

Rochester, New York
Reviewed 28 July 2015

Not a family-friendly hotel! The price was outrageous as well!! We would have left at check in, but we were desperate for a room. Our air conditioning didn't keep up and the bathroom fan didn't work. I would not recommend this hotel...ever!

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank christianbL3709TG
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to review your recent stay with us. We cannot apologize enough about the experience you had during your stay with us. We truly hope you will give us another chance in the future to show you a much better stay. If you would like to discuss this further please feel free to call me...

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07/05/2017 08/05/2017
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Near Country Inn & Suites By Carlson, Rochester-Henrietta

Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Country Inn & Suites Rochester South features a spacious two-story lobby with an elegant fitness center. For our corporate guests there is a 24-hour business suites, one-room suitesand meeting room facilities. Complimentary breakfast, free local calls & free high-speed Internet in all guest-rooms. Whether on vacation, honeymoon, attending a meeting or a business trip, we have a perfect room for you to relax. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

Address: 4635 W Henrietta Rd, Henrietta, NY 14467-9355
Region: United States > New York > Finger Lakes > Henrietta
Price Range: $126 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester-Henrietta 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Country Inn & Suites-Rochester Henrietta Hotel Henrietta
Country Inn And Suites-Rochester Henrietta
Country Inn Rochester South
Country Inn Henrietta
Henrietta Country Inn
Hotel Style:
#3 Business Hotel in Henrietta
#4 Family Hotel in Henrietta
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Rochester-Henrietta staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Rochester-Henrietta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the west side of the hotel are further away from the highway traffic noise.”
279cliftonj, 23 Mar 2017 | Read review
“close to many restaurants”
716kaitlynp, 3 Nov 2016 | Read review
“Quietest rooms are Second floor and away from ice machines and elevators”
quiltware, 23 Oct 2016 | Read review
“If you are a smoker a downstairs room would be a good choice they even accommodate rocking chairs out front for you to sit in!”
X2191JCamandab, 20 Sep 2016 | Read review
“I always prefer rooms on the Ground floor and they are ideal to stay at this hotel.”
JitenderM_13, 5 Jul 2016 | Read review
5 of 5
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USD 108* /night
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Prices are for 1 room, 2 adults
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