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Country Inn & Suites By Carlson, Rochester-Henrietta

664 reviews
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Traveller (11)
Room & Suite (8)
Dining (3)
Overview
  • Excellent57%
  • Very good26%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“pool and hot tub”(16 reviews)
“waffles”(33 reviews)
“room was clean”(31 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
3.0 Star Hotel
All hotel details
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Reviews (664)Write a Review
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367
177
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21
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All reviewspool and hot tubwafflesroom was cleancookiesfree breakfastfitness centerwaffle makerexercise roommy sondesk clerkwould stay here againhot breakfastvery nice hoteleasy accessnice staymarketplace mallrochester
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21 - 25 of 658 reviews
Reviewed 13 April 2017

Review collected in partnership with Country Inns & Suites By Carlson
Thank bethesda22016
Reviewed 4 April 2017

We had an event in Henrietta, NY and were very pleased with the pleasant and comfortable surroundings at Country Inn and Suites. Breakfast was more than enough and very good. We were glad we chose these accommodations.

Review collected in partnership with Country Inns & Suites By Carlson
Thank wendya342
Reviewed 27 March 2017

Review collected in partnership with Country Inns & Suites By Carlson
Thank Hassan D
Reviewed 23 March 2017

After finding my normal Rochester hotel had increased rates due to a convention I decided to try The Country Inn and Suites. It was priced very competitively and in a central location for restaurants, malls, etc.. The room was large and clean but I would...More

Thank 279cliftonj
Response from CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-HenriettaResponded 18 April 2017

Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

Reviewed 22 March 2017

First quality of breakfast has declined, choices more limited and utensils and plates were all plastic whereas in the past they had been china and stainless steel. Then the Tuesday/Thursday "happy hour" has been eliminated. Pool was closed and fitness center still needs work, no...More

Review collected in partnership with Country Inns & Suites By Carlson
Thank A3883ECpauls
Response from CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-HenriettaResponded 22 March 2017

Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Pool
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Heated pool
Indoor pool
Details
Price range
USD 46 - USD 84 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Henrietta
#4 Family Hotel in Henrietta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 46 - USD 84 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Henrietta
#4 Family Hotel in Henrietta
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (8)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (15)
Bathroom (1)
Questions & Answers
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Room Tips
"rooms on the west side of the hotel are further away from the highway traffic noise."
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"close to many restaurants"
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"Quietest rooms are Second floor and away from ice machines and elevators"
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"If you are a smoker a downstairs room would be a good choice they even accommodate rocking chairs out front..."
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