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Country Inn & Suites By Carlson, Rochester-Henrietta

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Country Inn & Suites By Carlson, Rochester-Henrietta
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647 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Rochester-Henrietta
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Showing 641: English reviews
Westchester County, New York
Reviewed 15 March 2017

Since Country Inn has been sold to a new company, the services they offer have disappeared. First it was the Hot tub a few months ago, then it was a small bag with bottle water and chips they would give you on Check in. Then it was no more hot cocoa or herbal teas only coffee and tea. Next the...

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Laredomom
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

Rochester, New York
Reviewed 14 March 2017

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Bonnie K
Yorktown Heights, New York
Reviewed 14 March 2017 via mobile

Used to be Such a wonderful hotel, we were continuous patrons, now that the chain has been sold recently to foreign investors and they have let everything go downhill, customer service and maintenance has become a thing of the past at this location. The staff blames everything on the new owners, which I find difficult to believe. Fortunately there are...

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3Thank rwar407
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

Churchville, New York
Reviewed 6 March 2017

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank 412michaeles
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Rome, New York
Reviewed 26 February 2017

Nice stay at a reasonable price ! Staff was very nice and accommodating. Breakfast in the morning had a good selection of food. They allowed us to use the breakfast room to socialize with our friends from another room. One issue was spa/hotub was not working while we were there.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank michellebN1073BL
Bruges, Belgium
Reviewed 24 February 2017

The hotelis very comfortable,room are great good beds. Special mention for the staff, they very gentle ! Breakfast is sufficient Bed is to stay in until stop snowing Room heating is doing very well (was very cold during my stay outside)

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Thank bruvan
United States
Reviewed 22 February 2017

Overall this was a nice hotel. We were disappointed as we made our decision to stay here on the hot tub availability. When we checked in we found out the hot tub was closed "permanently". It was drained and shut down. We almost checked out for our second day but could not find another hotel with a hot tub in...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 920deboraha
Tottenham, Canada
Reviewed 20 February 2017

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank KevinNick70
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Kitchener, Canada
Reviewed 23 January 2017

Stayed for 2 nights during a weekend mid January. Rooms were average with microwave and fridge. Beds were comfy. Breakfast was below average for this type of hotel. Gym was very basic and pool is only 4ft deep and 20 long not much for an adult to swim.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Michelle S
Reviewed 2 January 2017

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Thank lcc6507

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Near Country Inn & Suites By Carlson, Rochester-Henrietta

Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Country Inn & Suites Rochester South features a spacious two-story lobby with an elegant fitness center. For our corporate guests there is a 24-hour business suites, one-room suitesand meeting room facilities. Complimentary breakfast, free local calls & free high-speed Internet in all guest-rooms. Whether on vacation, honeymoon, attending a meeting or a business trip, we have a perfect room for you to relax. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

Address: 4635 W Henrietta Rd, Henrietta, NY 14467-9355
Region: United States > New York > Finger Lakes > Henrietta
Price Range: $126 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester-Henrietta 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Country Inn & Suites-Rochester Henrietta Hotel Henrietta
Country Inn And Suites-Rochester Henrietta
Country Inn Rochester South
Country Inn Henrietta
Henrietta Country Inn
Hotel Style:
#3 Business Hotel in Henrietta
#4 Family Hotel in Henrietta
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Rochester-Henrietta staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Rochester-Henrietta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the west side of the hotel are further away from the highway traffic noise.”
279cliftonj, 23 Mar 2017 | Read review
“close to many restaurants”
716kaitlynp, 3 Nov 2016 | Read review
“Quietest rooms are Second floor and away from ice machines and elevators”
quiltware, 23 Oct 2016 | Read review
“If you are a smoker a downstairs room would be a good choice they even accommodate rocking chairs out front for you to sit in!”
X2191JCamandab, 20 Sep 2016 | Read review
“I always prefer rooms on the Ground floor and they are ideal to stay at this hotel.”
JitenderM_13, 5 Jul 2016 | Read review
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