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Country Inn & Suites By Carlson, Rochester-Henrietta

Country InnsUSD 136*
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Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
USD 136*
USD 136*
USD 136*
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Country Inn & Suites By Carlson, Rochester-Henrietta
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642 Reviews from our TripAdvisor Community

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Showing 636: English reviews
Start your review of Country Inn & Suites By Carlson, Rochester-Henrietta
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Ridgely, MD, United States
Reviewed 3 days ago NEW

After finding my normal Rochester hotel had increased rates due to a convention I decided to try The Country Inn and Suites. It was priced very competitively and in a central location for restaurants, malls, etc.. The room was large and clean but I would not consider it a suite. The king bed was no better than fair regarding comfort....

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Thank 279cliftonj
Rochester, United States
Reviewed 5 days ago NEW

First quality of breakfast has declined, choices more limited and utensils and plates were all plastic whereas in the past they had been china and stainless steel. Then the Tuesday/Thursday "happy hour" has been eliminated. Pool was closed and fitness center still needs work, no foot straps on the bike - just reflects poor maintenance, this was also mentioned previously....

Review collected in partnership with Country Inns & Suites By Carlson
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Thank A3883ECpauls
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

Buffalo, New York
Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank hught719
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Q4383OWmelissar
Westchester County, New York
Reviewed 1 week ago

Since Country Inn has been sold to a new company, the services they offer have disappeared. First it was the Hot tub a few months ago, then it was a small bag with bottle water and chips they would give you on Check in. Then it was no more hot cocoa or herbal teas only coffee and tea. Next the...

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Laredomom
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

Rochester, New York
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Bonnie K
Yorktown Heights, New York
Reviewed 1 week ago via mobile

Used to be Such a wonderful hotel, we were continuous patrons, now that the chain has been sold recently to foreign investors and they have let everything go downhill, customer service and maintenance has become a thing of the past at this location. The staff blames everything on the new owners, which I find difficult to believe. Fortunately there are...

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3Thank rwar407
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

Churchville, New York
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank 412michaeles
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Rome, New York
Reviewed 4 weeks ago

Nice stay at a reasonable price ! Staff was very nice and accommodating. Breakfast in the morning had a good selection of food. They allowed us to use the breakfast room to socialize with our friends from another room. One issue was spa/hotub was not working while we were there.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank michellebN1073BL
Bruges, Belgium
Reviewed 4 weeks ago

The hotelis very comfortable,room are great good beds. Special mention for the staff, they very gentle ! Breakfast is sufficient Bed is to stay in until stop snowing Room heating is doing very well (was very cold during my stay outside)

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Thank bruvan

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Country Inn & Suites Rochester South features a spacious two-story lobby with an elegant indoor heated swimming-pool & spa as well as a fitness center. For our corporate guests there is a 24-hour business suites, one-room suites & whirlpool suites, and meeting room facilities. Complimentary breakfast, free local calls & free high-speed Internet in all guest-rooms. Whether on vacation, honeymoon, attending a meeting or a business trip, we have a perfect room for you to relax. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

Address: 4635 W Henrietta Rd, Henrietta, NY 14467-9355
Region: United States > New York > Finger Lakes > Henrietta
Price Range: $133 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester-Henrietta 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Country Inn & Suites-Rochester Henrietta Hotel Henrietta
Country Inn And Suites-Rochester Henrietta
Country Inn Rochester South
Country Inn Henrietta
Henrietta Country Inn
Hotel Style:
#3 Business Hotel in Henrietta
#4 Family Hotel in Henrietta
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Rochester-Henrietta staff and other travellers.
1 question
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Questions? Get answers from Country Inn & Suites By Carlson, Rochester-Henrietta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the west side of the hotel are further away from the highway traffic noise.”
 of 5 bubbles 279cliftonj, 23 Mar 2017 | Read review
“close to many restaurants”
 of 5 bubbles 716kaitlynp, 3 Nov 2016 | Read review
“Quietest rooms are Second floor and away from ice machines and elevators”
 of 5 bubbles quiltware, 23 Oct 2016 | Read review
“If you are a smoker a downstairs room would be a good choice they even accommodate rocking chairs out front for you to sit in!”
 of 5 bubbles X2191JCamandab, 20 Sep 2016 | Read review
“I always prefer rooms on the Ground floor and they are ideal to stay at this hotel.”
 of 5 bubbles JitenderM_13, 5 Jul 2016 | Read review
5 of 5
Country Inns
USD 136*
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Booking.comUSD 136
PricelineUSD 136
TripAdvisorUSD 135
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*Disclaimer
Prices are for 1 room, 2 adults
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