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    Best Western Rochester Marketplace Inn

    940 Jefferson Rd, Henrietta, NY 14623
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    06/08/2017 07/08/2017
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    USD 103*USD 112*
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    Traveller (27)
    Room & Suite (23)
    Dining (5)
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    Overview
    • Excellent31%
    • Very good34%
    • Average20%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “free dinner” (14 reviews)
    “cookies” (23 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Hot Tub
    Non-Smoking Hotel
    Airport Transportation
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Rochester Marketplace Inn
    Special Offer: $10 GIFT CARD EVERY NIGHT
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    Radiance Inn And Suites
    221 reviews
    #26 of 29 hotels in Rochester
     
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    Holiday Inn Hotel & Suites Rochester - Marketplace
    567 reviews
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    #1 of 17 hotels in Henrietta
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (390)
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    There are newer reviews for Best Western Rochester Marketplace Inn
    See the most recent reviews

    91 - 95 of 376 reviews

    Reviewed 14 February 2016

    The Best Western Rochester Marketplace is a great place to stay. Staff is very welcoming and friendly. Rooms are comfortable. Breakfast is good as far as hotel food goes. Good proximity between airport and downtown.More

    Review collected in partnership with Best Western
    Thank Gloria T
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 14 March 2016

    Dear Gloria. Thank you for choosing the Best Western for your lodging needs in Rochester. I am very happy to hear that you enjoyed your time with us. I will be happy to share the kind words with the team, we all look forward to...More

    Reviewed 26 January 2016

    I stayed at the market inn location which is a great location. Stores and restaurants all up the strip. The beds are so comfortable and the rooms are clean. The complimentary breakfast is a great perk and the staff are all very helpful. The lobby...More

    Review collected in partnership with Best Western
    Thank Yanira C
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 14 March 2016

    Dear Yanira, Thank you for taking the time to share your feedback with us, I am very pleased to hear that we met and exceeded your expectations. As that is mine and the teams goal for each and every guest. I am happy to hear...More

    Reviewed 26 January 2016

    Would not recommend this hotel to anyone nor would we stay there again.The room are too small and the bathrooms are tiny. The staff (except Priyan) are snooty and rude. The breakfast is pathetic. Overall a bad choice.More

    Review collected in partnership with Best Western
    Thank Avaantica A
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 14 March 2016

    Dear Guest, Thank you for your feedback on the property, I am sorry to hear you did not enjoy your time with us. We have heard what our guests and are making significant changes to the property to better enhance the experience. I am pleased...More

    Reviewed 23 January 2016

    Been a while since we've stayed at a Best Western, usually opting for Hampton Inn or the likes. Were assigned this hotel as apart of a sports tournament. Staff were very friendly and helpful, the gal at breakfast is so friendly and on top of...More

    Thank Jolie C
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 25 January 2016

    Dear Jolie, Thank you for choosing the Best Western and taking the time to share with us your feedback. I am pleased to share that we are currently undergoing a renovation to the property as we understand that times change and so do the trends....More

    Reviewed 21 January 2016

    I would definitely recommend this hotel to my friends and family. The room is very clean and all the receptionists are very friendly and knowledgeable. The price of the room is very reasonable with free breakfast.

    Review collected in partnership with Best Western
    Thank Sonam Y
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 25 January 2016

    Dear Sonam, Thank you for choosing the Best Western, I am pleased to hear that you enjoyed your stay with us. I will be happy to share the feedback with the housekeeping team and the front office staff. We look forward to seeing you again!

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    567 reviews
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    Hampton Inn & Suites Rochester / Henrietta
    672 reviews
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • USD 74 - USD 170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Henrietta
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Best Western, Hotels.com, Expedia, Orbitz, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Rochester Marketplace Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Best Western Marketplace Hotel Rochester ,
    • Best Western Rochester ,
    • Rochester Best Western
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    Traveller (27)
    Room & Suite (23)
    Dining (5)
    Hotel & Grounds (11)
    Bathroom (6)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    mkim5473
    19 October 2016|
    AnswerShow all 5 answers
    Response from Lynn R | Property representative |
    Hello, Unfortunately we do not.
    0
    Votes
    Denise23
    29 August 2014|
    AnswerShow all 5 answers
    Response from BestWesternHotels | Property representative |
    Hi, at this time we do not allow pets at our hotel (service animals are an exception). Thank you.
    0
    Votes
    Room Tips
    "Perhaps rooms away from main road, Rt 252 or Jefferson Road would be quieter"
    Read review
    "324... faces the parking lot and street but there was no traffic noise during the night."
    Read review
    "Ask for a room that does not require you to use old locked side doors."
    Read review
    "We were in the back on the third floor and had no problem with noise."
    Read review
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