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    Best Western Rochester Marketplace Inn

    940 Jefferson Rd, Henrietta, NY 14623-3214
    +1 855-613-8148
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    29/01/2018 30/01/2018
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    USD 102*
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    Traveller (30)
    Room & Suite (24)
    Dining (5)
    Overview
    • Excellent30%
    • Very good36%
    • Average20%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “cookies” (23 reviews)
    “free breakfast” (22 reviews)
    “room was clean” (25 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Suites
    Fitness centre
    Kitchenette
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
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    Offers from Best Western Rochester Marketplace Inn
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    Rooms
    29 Jan.30 Jan.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (440)
    There are newer reviews for Best Western Rochester Marketplace Inn
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    111 - 115 of 424 reviews

    Reviewed 21 August 2016

    Negatives: Lobby is a mess, barely have part of a new floor down. Hallway and walls stripped down where we were placed. So, moldy smell everywhere. Really not good to place guests there. Even taking allergy meds doesn't totally help. Had to request desk to...More

    Thank Adirondacker1
    Reviewed 12 August 2016

    This is my preferred hotel in Rochester NY. I have stayed at this hotel about 10 times in the last few years. The rooms are quite large and nicely decorated and very clean. It will be great when the renovations are complete.

    Review collected in partnership with Best Western
    Thank kennethmS5750QZ
    Reviewed 2 August 2016

    This hotel will be very nice when renovations are complete. In the meantime, it's a bit of a mess with half of the hotel lobby behind a curtain and areas off-limits. The elevator smells awful, but it can't be avoided without walking out of your...More

    Thank AWeber1991
    Reviewed 1 August 2016

    Main reason for choosing this hotel was its proximity to RIT. Knowing BW quality, it was easy to make a reservation. The room was spacious and clean. Wifi was fast and breakfast was plenty. Staff was friendly and check-in/out was quick. Parking was plentiful and...More

    Review collected in partnership with Best Western
    Thank betamax12345
    Reviewed 25 July 2016

    Our first room had a very bad smell, and the air conditioning did not work. When we requested a new room, we were given one immediately without question. The second room was very comfortable, smelled clean, and the air worked.More

    Review collected in partnership with Best Western
    Thank Nancy M
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 25 July 2016

    Nancy, Thank you so much for choosing the Best Western Rochester, I am sorry to hear about the issue you had with the first room but am very happy to hear that we corrected the issue for you. I am glad that minus the AC...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Breakfast included
    • Free Parking
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 84 - USD 126 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Henrietta
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Hotwire, Orbitz, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Rochester Marketplace Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Best Western Marketplace Hotel Rochester ,
    • Best Western Rochester ,
    • Rochester Best Western
    Add Photo Photos
    Traveller (30)
    Room & Suite (24)
    Dining (5)
    Hotel & Grounds (13)
    Bathroom (6)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    mkim5473
    19 October 2016|
    AnswerShow all 5 answers
    Response from Lynn R | Property representative |
    Hello, Unfortunately we do not.
    0
    Votes
    Denise23
    29 August 2014|
    AnswerShow all 5 answers
    Response from BestWesternHotels | Property representative |
    Hi, at this time we do not allow pets at our hotel (service animals are an exception). Thank you.
    0
    Votes
    Room Tips
    "Choose 2nd/3rd floor since 1st floor is close to the dining room & could get noisy"
    Read review
    "We had a second floor room - no issues"
    Read review
    "Perhaps rooms away from main road, Rt 252 or Jefferson Road would be quieter"
    Read review
    "324... faces the parking lot and street but there was no traffic noise during the night."
    Read review
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