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Red Roof Inn Buffalo - Hamburg

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Red Roof Inn Buffalo - Hamburg
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270 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Alexandria, VA
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 October 2016

Stayed here 10/2016 for two days (Saturday through Monday) for a Buffalo Bills game. I reserved a Superior One King bed room. I received a good rate through hotels.com. Location: I was about 5 miles from the stadium. The route that we went took us about 10 minutes to get to the stadium at 1030. The traffic was coming from... More 

Helpful?
2 Thank shsabres
New York City, New York
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 September 2016 via mobile

I am redi member so I got premiere room. Was definitely worth the extra 5 bucks. Was clean, a little small, but could not beat the price. It was, updated tho and had nice work station. Would definitely worth the money and good place to keep your budget low.

Helpful?
Thank Dino G
Cloquet, Minnesota
Level Contributor
6 reviews
3 hotel reviews
Reviewed 29 August 2016

It's an okay place, but carpeting should really be replaced in rooms. The bathroom ceiling vent was disgusting. Left a small butterfly pin on desk while we were out, and it went "missing". Called the front desk, but nothing was turned in. I would stay there again if desperate.

Helpful?
Thank lmhoov68
Dacula, Georgia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2016

Way overpriced, old Red Roof Inn, states the rooms were upgraded. No refrigerator, no micro wave, updraded from what. Smelled like a dog kennel when it was humid, carpets extremely sticky. Returned one evening, the Air Conditioning was turned down to 67 degrees.

Helpful?
Thank Doug W
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Doug W: At Red Roof, we strive to provide every customer with superior service and a strong price / value perception as the area's leader within the economy segment; therefore your feedback is very important to us. In reviewing your comments about your stay, I want to take this opportunity to address some of your comments. While our property... More 

Michigan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2016 via mobile

My parents and I was visiting friends in the hamburg area and checked into this property and was told by agent, it was a remodeled room as you can see by pictures it's not, bed comforter was stained bathroom smelled like urine and also we killed ants in bathroom, tub there was chips out of the enamel so black spots... More 

Helpful?
Thank Debbie0403
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Debbie0403: At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. First and foremost, please accept my sincerest apologies for the Housekeeping and Maintenance issues you encountered, as we strive to meet our guest's expectations. In reviewing your comments about your stay, I want to take this opportunity to... More 

Hamilton, Canada
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 August 2016 via mobile

Had lowest rates. Only down fall is no breakfast served in the am. WiFi was good & fast. Rooms were clean don't let the exterior fool you. Really close to the Ralph Wilson stadium. Lots of restaurants around. Wal-Mart is close by.

Helpful?
Thank Diesel D
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Diesel D: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel's proximity to area attractions and ease of access from the Thruway, overall condition and cleanliness, and strong price/value relationship of our recently renovated guestrooms, which we believe are critical and distinguishing features... More 

Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 August 2016

We were in town to attend a concert at the Erie County Fair and wanted a reasonably priced room that was near the fairgrounds. Red Roof Inn fit the bill for us. We stayed in room 205 and found the room to be quiet and well kept. There was a bit of damp carpet under the sink, like the previous... More 

Helpful?
Thank Traci D
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Traci D: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We sincerely appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2016 via mobile

Stayed at this motel while having work done to my house. Rate wad reasonable but room needed updating. paint was peeling on door and carpet was old and worn. Microwave was nit very clean as well. Ok in a pinch but not for a vacation or business stay.

Helpful?
Thank bufmommy
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear bufmommy: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. Please accept my sincerest apologies for the issues noted on your review as experienced during your recent stay with us, as complete guest satisfaction is our goal. I will be sure to discuss your experience with our staff members to... More 

A TripAdvisor Member
Reviewed 3 August 2016 via mobile

I booked this hotel based upon rating. Not quiet as it is next to highway. Room smelled of musty and smoke. And had bugs. Asked for new room. Better but still musty. Bed spreads stained. Wish the other comments were a bit more on target. I would have selected another hotel.

Helpful?
Thank A TripAdvisor Member
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear TripAdvisor Member: Thank you for taking the time to complete an on-line review of our property. I sincerely appreciate your constructive comments regarding your recent stay at the Red Roof Inn Buffalo - Hamburg. Please accept my sincerest apologies for the overall experience, as clearly we failed to meet your expectations relative to the price / value relationship. I... More 

Edgewater, Florida
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2016

Whenever we are in the Buffalo NY area, we stay at this Red Roof. Cori and Ashley who work there are very accommodating and friendly. The rooms are always clean and the beds are comfortable. It is near a NYS Thruway entrance and there are plenty of restaurants immediately surronding the area. There is even one within walking distance.

Helpful?
Thank Cathie V
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Cathie V: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and ease of access from the Thruway, and overall condition, cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Buffalo - Hamburg

Address: 5370 Camp Road, Hamburg, NY 14075
Region: United States > New York > Hamburg
Price Range: $82 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Buffalo - Hamburg 2*
Number of rooms: 108
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Also Known As:
Red Roof Hotel Hamburg
Red Roof Inn Hamburg
Hamburg Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Buffalo - Hamburg staff and other travellers.
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Findlay, Ohio

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Questions? Get answers from Red Roof Inn Buffalo - Hamburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“select a room not facing the highway...”
 of 5 bubbles lmhoov68, 29 Aug 2016 | Read review
“Choose another hotel”
 of 5 bubbles , 27 Aug 2016 | Read review
“Choose a room that is NOT on the NYS Thruway side.”
 of 5 bubbles 732cathiev, 1 Aug 2016 | Read review
“Reserve a room well in advance if you need a first floor room due to no elevator at this hotel”
 of 5 bubbles Cottonhead, 26 Jul 2016 | Read review
“Ask for a room opposite the loud highway.”
 of 5 bubbles terrymA1171SS, 26 Jul 2016 | Read review
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