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Inn at Great Neck, BW Premier Collection

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Inn at Great Neck, BW Premier Collection
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344 Reviews from our TripAdvisor Community

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Showing 339: English reviews
FL
Reviewed 18 April 2016

We thought we had a problem with the safe not working, and Nick from the front desk was up in two minutes. He showed us how it worked. When we had a problem with the patio door, we called again and he came right back up. He really has great customer service skills. The room had two double beds and...

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Helpful?
1Thank benzygirl
Danielle N, Manager at Inn at Great Neck, BW Premier Collection, responded to this review

Our goal is to make every guest's stay as comfortable as possible, so it was our pleasure to help you out with the safe. It's great to know that you felt comfortable and well-taken care of during your visit, and I'm thrilled you had a pleasant stay. We look forward to having you back next time you're in Great Neck....

Davis, California
Reviewed 17 April 2016

Mouncif is very professional, always trying to please the customer with his smile and service. The food is fine but there are plenty of restaurants within walking distance from hotel. Although thebar us small it has good atmosphere and friendly bartender

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Helpful?
Thank mobanni
Danielle N, Manager at Inn at Great Neck, BW Premier Collection, responded to this review

Thanks for paying us a visit! It's wonderful to know that we could help you feel welcome and comfortable during your visit, and I'm glad you enjoyed our lounge atmosphere, too. We'd love to see you again next time you're passing through Great Neck. All the best, Danielle Natale, Manager

Mount Pleasant, South Carolina, United States
Reviewed 15 April 2016

We had a double double room and stayed for 3 nights.. The beds were comfy. The room was very spacious and nicely decorated. Even the tub was larger than average. Our first night we couldn't get the heat turned down low enough and within an hour of letting management know, they sent someone to the room to fix it. The...

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Helpful?
Thank Nancy W
Danielle N, Manager at Inn at Great Neck, BW Premier Collection, responded to this review

The comfort of our guests is our top priority, and when you ran into problems with your heating, Nancy, it was our pleasure to get it taken care of as quickly as possible. It sounds like you had a relaxing and comfortable stay, and I hope you enjoyed the wedding celebration, too. Thanks for choosing our hotel, and I hope...

Springfield, Massachusetts
Reviewed 14 April 2016

I've been traveling for work for the past year and have stayed at the Inn over 25 times. I've enjoyed every trip. The employees are all very friendly, whether it is Nick or Paul at the front desk, the valet, Felix, Moe and Gabby at the bar and Johanna and Glynnis in the restaurant. The rooms are very nice and...

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Helpful?
Thank Richard M
Danielle N, Manager at Inn at Great Neck, BW Premier Collection, responded to this review

I know how hard it is to be far from home when you're traveling for work, so it's wonderful to know that the entire team has helped you feel welcome and comfortable during each of your many stays, Richard. It's been a pleasure to host you on every visit, and we look forward to seeing you at our client appreciation...

Delray Beach, Florida
Reviewed 14 April 2016 via mobile

We moved from Great Neck a year ago and were back in town for a visit. The Inn has a fine reputation so we decided to stay there for two nights. Our room was very nice, a little on the small side due to its configuration, but it did come with all the expected amenities. The down side was that...

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Thank Carol B
Danielle N, Manager at Inn at Great Neck, BW Premier Collection, responded to this review

I hope you enjoyed your visit home to Great Neck, Carol! It's wonderful to know that you found our rooms comfortable and our location to be convenient during your stay. As you mentioned, the configuration of our space hasn't allowed us to expand the size of our bathrooms, and I apologize for any inconvenience you were caused as a result....

mass
Reviewed 4 April 2016

This is a must place to stay. Location was excellent. Everything was top notch. The staff could not be any nicer, the rooms were so clean. Loved the décor. Moe the bartender was and absolute doll !!! Nothing negative from me..... Thanks to all who made our stay very enjoyable.

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Helpful?
Thank luv2campinnewhamp
Danielle N, Manager at Inn at Great Neck, BW Premier Collection, responded to this review

The pleasure was all ours! It's wonderful to know that the team could help make your stay extra enjoyable, and I hope Moe mixed you up some delightful drinks at the bar. Thanks for paying us a visit, and we hope to have you back next time you're in Great Neck. All the best, Danielle Natale, Manager

New York City, New York
Reviewed 1 April 2016

We had a large, well appointed room with 2 full size beds. Everything was clean and in good working order. We were happy to see a Keurig machine with our favorite flavor of coffee stocked right in the room. The staff was excellent for a few minor requests. Will use them for any return visits.

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Thank Hotel123405
Danielle N, Manager at Inn at Great Neck, BW Premier Collection, responded to this review

We want every guest to feel comfortable during their stay with us, so it's truly our pleasure to offer some comforts of home like the Keurig machine with assorted coffee flavors. From service to accommodations, I'm glad everything was just right during your visit. We look forward to hosting you again next time you're in Great Neck! All the best,...

Reviewed 16 March 2016

Just got back from staying in the jacuzzi sweet. The rooms and lobby are beautiful and the service is second to none. They have turn down service and the front desk is extremely helpful and courteous. Nick gave us all types of recommendations and helped us out tremendously. We also ate at the restaurant that is in the hotel and...

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Helpful?
Thank Matt C
Danielle N, Manager at Inn at Great Neck, BW Premier Collection, responded to this review

Thanks for paying us a visit, Matt! I'm glad you enjoyed the jacuzzi suite and your meals here at the hotel restaurant. It sounds like you and your girlfriend had a lovely visit to Great Neck, and I hope to have you back next time you're traveling through the area. All the best, Danielle Natale, Manager

Saint John, Canada
Reviewed 14 March 2016

I visit here a few times each year. Each time the service is consistently excellent. I know what to expect. Was pleasently surprised in December to see some renovations to the main lobby area. The only amenity I'd improve upon is the small workout room. While it is onsite and convenient, it would be more well appointed in a larger...

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Helpful?
Thank Jessica M
Danielle N, Manager at Inn at Great Neck, BW Premier Collection, responded to this review

It's been a pleasure to host each of your visits to Great Neck throughout the years, Jessica! I'm glad you've never had a bad experience with us and happy you always feel comfortable and well-taken care of during your stays. While space limitations restrict us from being able to expand our workout room, I hope you've gotten to enjoy the...

Bourbonnais, Illinois
Reviewed 12 March 2016 via mobile

Had to come to Great Neck for what was unfortunately a sad event. Did not know how things would work out at this hotel but I was very pleasantly surprised. The room was very clean, the location is very convenient, and facilities were updated very nicely. A quiet, pleasant experience.

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Thank Keith M
Danielle N, Manager at Inn at Great Neck, BW Premier Collection, responded to this review

While I'm sorry that a sad event brought you to Great Neck, I'm glad we could make the visit a little brighter with some comfortable accommodations. Thanks for choosing our hotel for your stay! We'd love to have you back if you're ever in the area again. All the best, Danielle Natale, Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Brasserie Americana Restaurant, Bar and Lounge
Brasserie Americana Restaurant, Bar and Lounge
Cuisines: American, Italian, French
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
Official Description (provided by the hotel)
The Inn at Great Neck is a leading full service luxury boutique hotel inspired by the historic Jazz Age and art deco style depicting the decadent soirees of Long Island's roaring 1920's. Throughout our modern facilities, you will find chic Art Deco accents, including wall murals, hand crafted African Sapele mahogany woodwork, metal works and other artisan designs you simply cannot find today. All presented with the quality service our discerning clientele have come to expect. The Inn at Great Neck is a BW Premier Collection member and offers BW rewards points good towards free room stays. BW Rewards(R) members can earn points from a great selection of preferred partners, like Apple, or United Airlines amongst dozens of others. We are located on the Long Island's Gold Coast and within walking distance of Great Neck's antique shops, fashion shops, galleries, and restaurants. The Inn is convenient to Nassau County's corporate centers and is just two blocks from the Long Island Rail Road. You can be in New York City, within twenty two minutes. The Inn at Great Neck offers a complete array of services and amenities for corporate events and social functions. Our team of professional event coordinators will gladly help you with every detail. ... more   less 

Additional Information about Inn at Great Neck, BW Premier Collection

Address: 30 Cuttermill Rd, Great Neck, NY 11021-3111 (Formerly Inn At Great Neck, BEST WESTERN PREMIER Collection)
Region: United States > New York > Long Island > Great Neck
Price Range: $214 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Inn at Great Neck, BW Premier Collection 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Inn At Great Neck Hotel Great Neck
Hotel Great Neck
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Questions & Answers

Here's what travellers have asked, with answers from Inn at Great Neck, BW Premier Collection staff and other travellers.
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Questions? Get answers from Inn at Great Neck, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the second floor has some sofas to sit around”
 of 5 bubbles t0barr, 22 Feb 2017 | Read review
“Half the rooms back onto a very busy railroad track (primarily during the day). If noise bothers you, ask for a room facing the street.”
 of 5 bubbles Al-Sue-Maine, 19 Feb 2017 | Read review
“Higher floors are quieter. Rooms facing away from the tracks of the train are less noisy.”
 of 5 bubbles asavellif, 2 Feb 2017 | Read review
“Make sure your room doesn't face the railroad tracks”
 of 5 bubbles michaelsU4168OP, 8 Jan 2017 | Read review
“They're probably all good.”
 of 5 bubbles KelticDock, 28 Dec 2016 | Read review
5 of 5