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26/11/2017 27/11/2017
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    Mercure London Staines-upon-Thames Hotel

    Thames Street, Staines TW18 4SJ, England
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    26/11/2017 27/11/2017
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    USD 131*
    USD 131*
    USD 131*
    Traveller (194)
    Room & Suite (60)
    Dining (7)
    Sofitel London Heathrow
    11,729 reviews
    #2 of 22 hotels in Hounslow
    4.9 km
     
    The Swan Hotel
    488 reviews
    #2 of 5 hotels in Staines
    0.3 km
     
    The Boleyn Hotel
    274 reviews
    #4 of 5 hotels in Staines
    0.3 km
     
    Travelodge Staines
    290 reviews
    #5 of 5 hotels in Staines
    0.5 km
     
    Overview
    • Excellent22%
    • Very good40%
    • Average21%
    • Poor11%
    • Terrible6%
    Travellers talk about
    “thorpe park” (120 reviews)
    “mini fridge” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Conference Facilities
    Golf Course
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov.27 Nov.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (737)
    There are newer reviews for Mercure London Staines-upon-Thames Hotel
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    171 - 175 of 673 reviews

    Reviewed 14 June 2016

    Stayed here with a large party for Queens Birthday Celebrations. Although the hotel is a bit tired there is a lovely relaxed feel to it. The staff were friendly and helpful, the rooms were clean and serviced every day.Although booked for continental breakfast a cooked...More

    Thank MagsW1947
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 16 June 2016

    Dear Guest Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Mercure Thames Lodge Hotel very soon. Kind regards, Eric-Enno Snel

    Reviewed 11 June 2016 via mobile

    Stayed here on a business trip, rooms were very good, to be honest a lot better than I expected Very comfortable bed, rooms clean and great shower. Pretty good breakfast, reasonable prices and good wifi. Very quick to Heathrow on the return journey only £15...More

    Thank stewbuch1872
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 16 June 2016

    Dear Guest Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at The Mercure Thames Lodge Hotel Kind regards, Eric-Enno Snel General Manager

    Reviewed 10 June 2016 via mobile

    I stayed here for 3 nights, the hotel is very much in need of an update. The floor throughout the hotel is so creaky and one of the stairs would sink when you walked on it. I couldn't walk anywhere in my room without the...More

    1  Thank RSO_1993
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 16 June 2016

    Dear guest Many thanks for letting us know your thoughts. Please rest assured that I will take note of your comments and the matter will be addressed. Contact me at any time on 01784 464 433 if you’d like to discuss things further. With kind...More

    Reviewed 8 June 2016

    My boyfriend bought me a nights stay in this hotel alongside Thorpe Park tickets for my birthday. We arrived at the hotel and were a little annoyed to find there were no parking spaces left, and so I rang the hotel to ask where we...More

    Thank Emma A
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 9 June 2016

    Dear Emma Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. We have a limited number of car park spaces (30), but the public car park next door will charge £1 from 7pm till midnight...More

    Reviewed 1 June 2016 via mobile

    We stayed at this hotel whilst attending the PGA BWM Golf Championship. I wasn't really looking forward to our stay, as the reviews were terrible when I booked it. However on arrival we were upgraded to a privilege room where we had a spacious room...More

    1  Thank Nicole B
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 9 June 2016

    Dear Nicole I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards Eric-Enno Snel General...More

    Sofitel London Heathrow
    11,729 reviews
    #2 of 22 hotels in Hounslow
    4.9 km
     
    The Swan Hotel
    488 reviews
    #2 of 5 hotels in Staines
    0.3 km
     
    The Boleyn Hotel
    274 reviews
    #4 of 5 hotels in Staines
    0.3 km
     
    Travelodge Staines
    290 reviews
    #5 of 5 hotels in Staines
    0.5 km
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Golf Course
    Details
    • Price range
    • USD 93 - USD 168 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Priceline, Cancelon, TripOnline SA, Orbitz, Hotwire, Cheap Tickets and HotelQuickly so you can book your Mercure London Staines-upon-Thames Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Surrey >
    • Staines
    • Also Known As
    • Mercure Thames Lodge Staines Hotel Staines ,
    • Mercure Thames Hotel Staines ,
    • Accor Thames Hotel Staines
    Add Photo Photos
    Traveller (194)
    Room & Suite (60)
    Dining (7)
    Pool & Beach (5)
    Hotel & Grounds (134)
    Bathroom (10)
    Business Centre & Event Rooms (1)
    Nearby
    The Swan Hotel
    488 reviews
    .34 km away
     
    The Boleyn Hotel
    274 reviews
    .35 km away
     
    Travelodge Staines
    290 reviews
    .54 km away
     
    Sofitel London Heathrow
    11,729 reviews
    4.88 km away
     
    Nearby Restaurants
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    Momo Cafe
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    Nostrano Lounge
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    Nearby Attractions
    Staines Bridge
    78 reviews
    .39 km away
    Vue Staines Cinema
    198 reviews
    .37 km away
    Lino Statue
    60 reviews
    .30 km away
    Staines Railway Station
    96 reviews
    .56 km away
    Ask a question
    Questions & Answers
    Itsitaleigh
    17 October 2017|
    AnswerShow all 4 answers
    Response from gilles h | Reviewed this property |
    better call directly the Hotel,
    0
    Votes
    hnicholas69
    15 August 2017|
    AnswerShow all 2 answers
    Response from Mary G | Reviewed this property |
    Hi I do not think that will be a problem they have a room behind reception to store luggage
    1
    Vote
    hnicholas69
    15 August 2017|
    AnswerShow all 7 answers
    Response from PreacherKane | Reviewed this property |
    Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
    0
    Votes
    Room Tips
    "Avoid or ask for a room in the extended part of the property."
    Read review
    "Don't stay here never again will I stay here"
    Read review
    "If you could get a quiet room on the river side of the building that may be better"
    Read review
    "choose the river side room"
    Read review
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