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03/12/2017 04/12/2017
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    Mercure London Staines-upon-Thames Hotel

    Thames Street, Staines TW18 4SJ, England
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    03/12/2017 04/12/2017
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    USD 118*
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    Traveller (194)
    Room & Suite (60)
    Dining (7)
    Sofitel London Heathrow
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    Overview
    • Excellent22%
    • Very good40%
    • Average21%
    • Poor11%
    • Terrible6%
    Travellers talk about
    “thorpe park” (120 reviews)
    “mini fridge” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Conference Facilities
    Golf Course
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (739)
    There are newer reviews for Mercure London Staines-upon-Thames Hotel
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    11 - 15 of 675 reviews

    Reviewed 12 October 2017

    We had booked a table for a special family meal with people coming from as far as Nottingham. Table was booked for 12.30. We actually started eating about 14.15 Seemed to be some problem, hardly any staff, several menu items not available including chips. No...More

    Thank Bob D
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 3 weeks ago

    Dear Bob D Sorry to hear that you were disappointed with your stay at The Mercure Thames Lodge Hotel. I’ll look into this matter for you. If you have five minutes, please give me a call to discuss. Kind regards, Eric-Enno Snel General Manager

    Reviewed 9 October 2017

    I spent a week in Staines on business and stayed at the Mercure. It's located on a busy road, opposite an equally busy T junction, so if you're on the front of the hotel - as I was - there's quite a bit of traffic...More

    Thank Nasalhair
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 3 weeks ago

    Dear Nasalhair Sorry to hear that you were disappointed with your stay at The Mercure Thames Lodge Hotel. I’ll look into this matter for you. If you have five minutes, please give me a call to discuss. Kind regards, Eric-Enno Snel General Manager

    Reviewed 5 October 2017

    More

    Review collected in partnership with Accorhotels.com
    Thank ChasVI
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 3 weeks ago

    More

    Reviewed 4 October 2017

    well, the hotel is well placed in the city. not too far from train station, close to the Thames river. But it is noisy and you have to get a room in a quiet floor . The price of the hotel is quite expensive for...More

    Thank gilles h
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 3 weeks ago

    Dear Gilles h Sorry to hear that you were disappointed with your stay at The Mercure Thames Lodge Hotel. I’ll look into this matter for you. If you have five minutes, please give me a call to discuss. Kind regards, Eric-Enno Snel General Manager

    Reviewed 1 October 2017 via mobile

    The customer service was excellent and the hotel was lovely. Great views of the Thames. Breakfast was perfect, self service & a massive selection. Lovely bar with seating next to the river. Free parking available. Room was very clean, slightly warm but that was the...More

    Thank unhappycamper2222
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 2 October 2017

    Dear unhappycamper2222 Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at The Mercure Thames Lodge Hotel in Staines Upon Thames and look forward to welcoming you back again soon. Kind regards, Eric-Enno Snel General Manager

    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Golf Course
    Details
    • Price range
    • USD 92 - USD 169 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Expedia, Travelocity, Priceline, Hotels.com, Booking.com, Orbitz, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Mercure London Staines-upon-Thames Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Surrey >
    • Staines
    • Also Known As
    • Mercure Thames Lodge Staines Hotel Staines ,
    • Mercure Thames Hotel Staines ,
    • Accor Thames Hotel Staines
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    Traveller (194)
    Room & Suite (60)
    Dining (7)
    Pool & Beach (5)
    Hotel & Grounds (134)
    Bathroom (10)
    Business Centre & Event Rooms (1)
    Nearby
    The Swan Hotel
    494 reviews
    .34 km away
     
    The Boleyn Hotel
    277 reviews
    .35 km away
     
    Travelodge Staines
    290 reviews
    .54 km away
     
    Sofitel London Heathrow
    11,759 reviews
    4.88 km away
     
    Nearby Restaurants
    Sushi Nara
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    .28 km away
    Turtle Bay
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    .26 km away
    Momo Cafe
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    .28 km away
    Nostrano Lounge
    153 reviews
    .27 km away
    Nearby Attractions
    Staines Bridge
    78 reviews
    .39 km away
    Vue Staines Cinema
    198 reviews
    .37 km away
    Lino Statue
    60 reviews
    .30 km away
    Staines Railway Station
    96 reviews
    .56 km away
    Ask a question
    Questions & Answers
    Itsitaleigh
    17 October 2017|
    AnswerShow all 4 answers
    Response from gilles h | Reviewed this property |
    better call directly the Hotel,
    0
    Votes
    hnicholas69
    15 August 2017|
    AnswerShow all 2 answers
    Response from Mary G | Reviewed this property |
    Hi I do not think that will be a problem they have a room behind reception to store luggage
    1
    Vote
    hnicholas69
    15 August 2017|
    AnswerShow all 7 answers
    Response from PreacherKane | Reviewed this property |
    Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
    0
    Votes
    Room Tips
    "Avoid or ask for a room in the extended part of the property."
    Read review
    "Don't stay here never again will I stay here"
    Read review
    "If you could get a quiet room on the river side of the building that may be better"
    Read review
    "choose the river side room"
    Read review
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