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The Swan Hotel

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The Swan Hotel
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353 Reviews from our TripAdvisor Community

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Showing 346: English reviews
High Peak
Reviewed 2 days ago NEW

I only stayed as I could not get a room close to my destination. The rooms are old and you can hear everything from the neighbours room. Mine had a wee 23.10! Breakfast is okay, but not much to choise from.

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Helpful?
Thank clausr515
New York City, New York
Reviewed 4 days ago NEW

Like many others, I found this hotel after a missed connection at Heathrow. I'm glad I did, as it's a lovely place and FAR better than the chain hotels right by the airport. Even though I was tired and grouchy when I arrived, I was made to feel very welcome. I'd stay here again without thinking about a missed connection!

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Thank Nicky_in_NY
Aberdeen, United Kingdom
Reviewed 4 days ago NEW

Quirky rooms in need of detail attention that is small items that are just not quite right and in need of some TLC.The food was fabulous tho', and great views from the dinning room over the river, breakfast was very good. Don't get a room above the bar as it can be noisy and my colleagues did not get a...

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Thank LordGlencoe
Los Angeles, California
Reviewed 1 week ago

Staff smoking outside where you are eating is very uncool. Then serving food without washing hands, is a great turn off! For a great little pub. Attention to these details, staff smelling of smoke.Little changes would make a great difference.

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1Thank A1594OXpeterm
Schweinfurt, Germany
Reviewed 1 week ago

I had to look after an Hotel due to a missed plane at Heathrow Airport. This is a charming Hotel in a perfect location. It is in a lovely old building and with wonderful staff working there. I had an excellent friendly welcome and a delicous breakfast. Additionally it is very easy to reach the Airport by bus.... I´ll come...

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Thank berndk695
Tavistock
Reviewed 2 weeks ago

Stayed over New Years Eve for two nights having booked online taking pot luck and without reading any reviews - how lucky were we. Great atmosphere, lovely old building, room overlooking the river, fabulous food and excellent friendly staff.

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Thank mgT9665TK
Surrey, United Kingdom
Reviewed 2 weeks ago

I thought long and hard before adding this review - booked to have our Christmas dinner here. Now I know the recent history of the pub.It had been run down by the previous landlord and is currently being "brought up" to standard by new management. I can see that everyone works hard etc BUT who ever organised Christmas day got...

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Thank Sheri-lee S
Chalais
Reviewed 2 weeks ago

Unfortunately I could not recommend this hotel.There is definitely better value around at the moment.Our deal should have involved a welcome drink on arrival,but no one new or accepted this evev after showing the notification showing this,we were told it would be looked into,but clearly wasn't as nobody came back to us during our 3 day stay.

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Thank stephenrJ6669HM
Staines
Reviewed 2 weeks ago

The Chicken Kiev was refunded without my asking, many thanks. A very busy time of year so the food seemed a little 'pre-packed and frozen' then deep fat reheated rather than their usual home cooked...

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Thank Y3917CJelaineb
Surrey, United Kingdom
Reviewed 2 weeks ago

Just wanted to say thanks again for all the efforts the staff went to yesterday (3rd Jan) to accommodate our Staff Lunch. We arrived quite early so really appreciated the Chef and kitchen team bringing things forward as much as they could. In the Bar before being seated, we were served swiftly, with beaming smiles from the bar staff and...

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Thank anicholls10

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Swan Hotel
The Swan Hotel
Cuisines: Bar, British, Pub, Gastropub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
The Swan Hotel is a early 20th-century inn with 9 individual bedrooms and 2 executive rooms. We are located just 15 minutes drive from Heathrow Airport and conveniently close to Staines Upon Thames, Runnymede, Historic Windsor, the JFK Memorial and based right on the river Thames. ... more   less 

Additional Information about The Swan Hotel

Address: The Hythe, Staines TW18 3JB, England
Region: United Kingdom > England > Surrey > Staines
Price Range: $144 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Swan Hotel 3*
Number of rooms: 11
Reservation Options:
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Also Known As:
The Swan Hotel Staines
Swan Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from The Swan Hotel staff and other travellers.
3 questions
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Barnsley, United Kingdom
over a year ago
Seaford, United Kingdom
over a year ago

See all questions (3)

Questions? Get answers from The Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not above the bar”
 of 5 bubbles LordGlencoe, 17 Jan 2017 | Read review
“Room 11 for river views”
 of 5 bubbles daveatalis, 17 Dec 2016 | Read review
“Don't stay in Room 3”
 of 5 bubbles paulstevens_uk, 16 Oct 2016 | Read review
“Choose a room with river view”
 of 5 bubbles AHAJT, 13 Sep 2016 | Read review
“Ask for river views”
 of 5 bubbles fharrison48, 5 Aug 2016 | Read review
5 of 5
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