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All reviewsbear mountainminute drivefront deskstandard hotel breakfastfirm pillowwoodbury premium outletswashing machinefree breakfast isroom was cleanrewards memberreward pointscomfortable place to staychecked in quicklymini fridge and microwaveindoor poolbasic amenitiesstay there again
I needed a hotel room near to the West Point Military Academy and it was the only place in the neighborhood available. I didn't need much more than that. Breakfast was included. I only believe it was way too expensive considering that similar rooms in...More
I stayed in this hotel for 2 nights the first weekend in August 2017. This hotel is clean quite and comfortable. I had no issues at all with my stay,which included a free breakfast. The breakfast was very good, fresh and hot. I would recommend...More
had trouble checking in. person at front desk although very sweet, couldn't successfully run my credit card- tried several times. In the morning, the front office mgr swiped it fine and said there was a glitch in their system. The whole thing was annoying. Rooms...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 8 November 2017
Thank you so much for sharing your comments on your stay at our hotel. We understand the importance of efficient check in and updated in-room amenities, and thank you for alerting us to the situation you experienced.
The issues you've raised has been...More
This is a great place to stay for the price and proximity to West Point. The rooms are spacious with comfortable beds though a bit outdated. Breakfast was adequate with a little something for everyone. The stars are really for the staff that were extremely...More
We live locally but have rented our 4600 sq. ft. home for events, AirBnB's, etc. so when we need to vacate for a few days, it's nice to stay close to home with our 2 large Akits's. We love the place. . nice rooms, especially...More
Thank Ken K
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 2 November 2017
Hi Ken K,
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings and kind regards toward our property's overall cleanliness and level of service rendered by our hotel staff members, it is regrettable...More