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All reviewsroom was cleanthe breakfast areared line dinerlocation is greatstayed here for two nightshot tubyogurtstaff was friendlyfree breakfastone night staywest pointwonderful staywould stay here againupon checkhieinnsfuneral
Nancy Sullivan went above and beyond when it came to informing us of the best places to dine and the best things to see and do in the Hudson Valley. She was very warm, friendly and highly knowledgeable about The Hudson Valley.
best things to...More
Due to lack of availability elsewhere I paid $190 (after taxes) to stay at this hotel. There are a myriad of reasons why it will be the last time there for me. First of all, a fire alarm went off at 1:30 AM. We were...More
Response from Nancy S, Manager at Holiday Inn ExpressResponded 30 September 2015
Thank you for taking the time to provide your feedback.it helps us to identify what areas we need improvement in, I regret we did not meet your expectations in several areas. When ever the fire alarm does go off we need to evacuate...More
It's a typical HIE. I never eat the breakfast and I despise tiny indoor pools so close to the lobby that chlorine permeates the entire floor. Okay rooms, nice staff, close to the interstate and a great diner across the parking lot. It was sufficient...More
Response from IHGCare, Guest Relations Manager at Holiday Inn ExpressResponded 17 September 2015
We appreciate you sharing your experiences with regards to your stay at our hotel. We work very hard to ensure our facilities and guest services are superior, and it is nice to read that your stay is up to par. However, it is...More
This hotel is nice, clean with Nancy Sullivans abled and friendly staff that was always helpful. The pool area is inviting and loved that the window wall was opened with the feeling of an outside pool. Extra plus when the weather isn't co-operative. The only...More
Thank Elaine R
Response from Nancy S, Manager at Holiday Inn ExpressResponded 3 September 2015
Dear Elaine R,
Thank you for taking the time to provide your feedback. It was a pleasure to welcome you and your family. We understand how stressful traveling can be at times and we want every guest that walks through our front door to feel...More
I stay there a lot, it is a nice and clean hotel however the bathroom is a lot more different than I remember. The sink is unusually high and you have to maneuver around the door to close it (you have to squeeze in between...More
Response from Nancy S, Manager at Holiday Inn ExpressResponded 2 September 2015
Thank you for being a return guest of ours. We appreciate your business.
You mentioned you were in an executive level room. These rooms have different amenities such as pillow top mattresses and full body shower spray system.
I am sorry that the...More
There is a gas station on the corner as you drive to the hotel from Rt 9. There is a bank, a diner, A cracker barrel, Panera BRead, Cold Stone Creamery (Ice Cream), Starbucks and a subway within walking distance. A Mall... More
There is a gas station on the corner as you drive to the hotel from Rt 9. There is a bank, a diner, A cracker barrel, Panera BRead, Cold Stone Creamery (Ice Cream), Starbucks and a subway within walking distance. A Mall is on the other side of route 9. Best not to try and cross route 9 by foot.