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Craftsman Inn

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158 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Ottawa, Canada
Reviewed 20 May 2014

It's better than 2/5 but 3/5 is average, and this place is in rougher than average shape. It's too bad because it is kind of neat. it's well outside of Syracuse but still in town (Fayetteville) and in a setting with trees and grass. The lobby is neat - the hotel is called Craftsman and all the finishes in the...

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Helpful?
3Thank WmFerguson
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you for your kind words about our staff, and about the cleanliness of our hotel. We hear you loud and clear as to the need for additional renovations and investment. We have just finished top to bottom renovations of a third of our rooms, and plan to begin on the next third in the near future. The concerns that...

Ottawa, Canada
Reviewed 19 May 2014

This is my first stay at the craftsman, and like others have mentioned, I was somewhat cautious about reserving here due to the negative feedback. I was pleasantly surprised with the accommodations. It was perfectly fine. The 2 bed suite was spacious, clean and properly cared for. The kitchenette was great - with a small fridge and microwave. The bathroom...

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2Thank PumaR
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you very much for your comments. We truly understand the trepidations that one might feel based on some of our earlier reviews, but I assure you that we take them to heart, and that we are working hard to see that each of our guests have the same favorable experience that you had!

Lewiston, NY
Reviewed 7 May 2014

I stayed here about 15 years ago and was very impressed with the quaintness of the property, especially the public areas with the Stickley furniture. I think it can probably be freshened up a bit, but maintain the Stickley. Same can be said for the rooms. I was in a king room that was small but adequate. Bathroom was small...

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Helpful?
1Thank larn796
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you for your fair assessment of The Craftsman. We are currently well underway with a renovation project that is addressing many of your concerns, while not only preserving the Stickley charm, but enhancing it with 42" flatscreens, new Mission pieces, high grade WiFi, and totally renovated rooms. You will be pleased on your next visit!

Falmouth, Massachusetts
Reviewed 3 May 2014

We stayed at the Craftsman as part of a large family get-together. Everything was great. The rooms were comfortable and well appointed, the location was convenient. The staff was FANTASTIC! Everyone, from the front desk to the restaurant to housekeeping was friendly and helpful. The staff at the Craftsman really helped to make our family gathering very special.

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2Thank EAG75
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you so very much for your comments. We do strive to show our guests our genuine gratitude for their patronage. We are blessed with a staff that are warm, friendly and helpful. Your recognition of their efforts is greatly appreciated!

Alexandria, Virginia
Reviewed 11 March 2014

My husband and I have stayed here a couple times now while visiting Fayetteville. The property is dog friendly, which is nice for us, but it really needs some upgrades. The carpet, bathroom, and furniture all feels very old and worn out. and the whole property just has a general feel of not being taken care of enough. Despite this,...

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Thank flankthree
Portland, Maine
Reviewed 23 February 2014

Nice and clean, quiet inn with VERY professional staff. I had booked a hotel in Syracuse but it was too far away from the college we were visiting and just did not feel secure there. This hotel was just minutes away from the college, was quiet and secure and very comfortable. The room was nice and clean, the bed was...

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Thank Rosie216_11
Pittsfield, Massachusetts
Reviewed 22 February 2014

My husband and I have been staying at the Craftsman generally once a year for the last 10 years or so for a quick winter weekend getaway. In that time, I have to say we have seen the quality slightly deteriorating. The rooms and the facility in general are in need of some basic TLC and cleaning. Carpets are dirty...

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Thank Theresa W W
Jordan, New York
Reviewed 16 February 2014

I read all of the reviews prior to making our reservation for Valentine's Day weekend. I was skeptical because many of the reviews were very negative. Our experience was fine. One small negative for me: the handicapped parking was not shoveled out and was laden with lots of snow. The atmosphere inside is beautiful, positively mission style and very welcoming....

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Thank Tamalecks
Pulaski, New York
Reviewed 24 January 2014

My wife and I have stayed at the Craftsman Inn several times. It is very comfortable and furnished with Stickley furniture. The King suite in the Lodge portion is particularly nice. There is a large fireplace in the lobby area and fresh cookies, coffee and tea are available throughout the day. The staff is very accommodating. We recently did have...

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Thank Fred C
Ronkonkoma, New York
Reviewed 20 January 2014

Stayed at the Craftsman Inn back in May for a weekend Wedding in the area and we were more than pleased with out stay. We had arrived at the hotel late at night following heavy traffic in the rain. It was probably around 1 AM when we checked in and the person at the front desk was very accommodating, checking...

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Thank Rich S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Limestone Grille
Limestone Grille
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The American Arts and Crafts Movement blossomed at the turn of the 20th century on the tree lined streets of peaceful villages in upstate New York. The movement was a personal and architectural revolt against the ornateness of the Victorian style. This Movement sparked a period of design characterized by simplicity, honestly and integrity. Here in Fayetteville, Leopold and John George Stickley created Arts and Crafts furniture using innovative construction techniques which have endured as hallmarks of the Movement. The Craftsman Inn is dedicated to these Craftsman ideals. Look around, the designs that inspire the building, the chairs and tables, the lighting and pictures, all evoke that ideal. Our Limestone Grille was launched in 2008 as the heir to our more stately Craftsman House. The Limestone reflects the 21st century evolution of these concepts as once again a desire for a simpler, truer,more authentic approach becomes prevalent. Our dining room and lounge reflect clean, Mission style design but with warm colors, classic furnishings, and contemporary appointments. Our service staff and bartenders provide friendly yet attentive service, knowledgeable without being presumptuous, helping to create the sense of relaxed comfort we all seem to miss so much of the time. That end result is what inspires us to do the best we can. ... more   less 

Additional Information about Craftsman Inn

Address: 7300 E Genesee St, Fayetteville, NY 13066-1342
Region: United States > New York > Finger Lakes > Fayetteville
Price Range: $133 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Craftsman Inn 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Craftsman Hotel Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from Craftsman Inn staff and other travellers.
2 questions
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3 months ago

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Questions? Get answers from Craftsman Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer ground floor, don't use elevators. Very quiet and convenient place.”
 of 5 bubbles arnie5656, 15 Nov 2016 | Read review
“Ask if room has radio, fridge, micro, mine did not, but no big deal, I didn't need them.”
 of 5 bubbles jrs127, 3 Oct 2016 | Read review
“Nice handicapped, one had two queen beds, the other a king size, both very quiet rooms.”
 of 5 bubbles IsabelI761, 25 Sep 2016 | Read review
“Also have rooms that are pet friendly”
 of 5 bubbles 867JacquelineR, 28 Jul 2016 | Read review
“Rooms have no significant views”
 of 5 bubbles stangina, 18 May 2016 | Read review
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