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Woodcliff Hotel and Spa

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450 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Reviewed 18 September 2016 via mobile

Great place to have a conference. Comfy room, good food and hospitable staff. Very beautiful grounds and extremely clean everywhere. Greeted by valet parking and friendly bellhop to unpack the car to put our luggage on a cart. Room very spacious. Very nice experience.

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Helpful?
Thank Alice M
Rachel M, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. It is great to hear such wonderful comments in regards to the staff and the service. I have shared your comments with the staff as a whole and have recognized the bell staff as a whole. We hope to see you again in the near...

Amherst, New Hampshire
Reviewed 15 September 2016

The hotel is beautiful, quiet and located near the interstate so that commutes were easy on the nearby highway. The hotel is located on a wooded mountain with views of rolling hills and forests. It was a treat to wake to the quiet sunrise. The pool and bar area were very nice. Service by staff was uniformly unobtrusive and good....

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Helpful?
Thank NewHampshireCandy
Rachel M, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. It is great to hear such wonderful comments in regards to the staff and the service. I am so glad you enjoyed the wonderful view here. We hope to see you again in the near future. Sincerely, Rachel MacBride Front Office Manager

Reviewed 13 September 2016

My Husband and I live in Rochester NY, and moved here just under 3 years ago from the UK. We got married in Rochester on Saturday 27th August. With many guest's travelling a long distance, we wanted to recommend a hotel with more than just four walls and a bed. Upon sufficient research we decided to recommend your property- with...

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Helpful?
1Thank Charlotte P
Orlando, Florida
Reviewed 8 September 2016

This is a beautiful hotel located in Victor, New York in the suburbs of Rochester. It is about a half hour drive from the Rochester airport. The hotel has beautiful scenic views and is on several acres of rolling hills. The room is large and well appointed with a mini-fridge, coffee maker, flat-screen TV, and so on. The bathroom is...

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Helpful?
1Thank froggy500
Rachel M, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. It is great to hear such wonderful comments in regards to the staff and the service. I have shared your comments with the staff as a whole.. We hope to see you again in the near future. Sincerely, Rachel MacBride Front Office Manager

Rochester, New York
Reviewed 7 September 2016

Awful customer service! Made the middle of my wedding day hell. I would recommend you use the Hilton Garden in instead. Like the bride the night before, I was also stuck in the Lobby in MY WEDDING DRESS being told my card on file was declined and not able to get in my room. I did not have the actual...

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1Thank jboltz213
Stone Ridge, New York
Reviewed 5 September 2016

My stay at Woodcliff was totally enjoyable. My husband and I appreciated the hospitality provided by the staff. They are courteous and helpful. The rooms are clean and comfortable. Our family comes to visit us during our stay. They enjoy the pool and the food that we order from the poolside menu. It is tasty. We definitely enjoy the dinner...

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Helpful?
1Thank BestBlueberry
Rachel M, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. It is great to hear such wonderful comments in regards to the staff and the service. I am glad you enjoyed food from our restaurant and were able to utilize our pool. I have shared your comments with the staff as a whole. We hope...

Victor, New York
Reviewed 31 August 2016

We booked our wedding night stay here this past Friday (August 26,2016). Our bridal party and some friends also decided to stay here at the hotel to be able to spend more time with us, even though they all lived within 30 minutes of our reception. At first I booked our suite for 2 days, I booked this 9 months...

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2Thank samson719
Reviewed 28 August 2016 via mobile

I was in a wedding on August 26th, and everybody that stayed at the hotel to spend more time with the bride and groom. Everyone who stayed at the hotel lived within 20 minutes of the Woodcliff .. After the wedding reception after all of the guests had checked in the bride (my cousin) went to check in for her...

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2Thank LeAnna P
Toronto
Reviewed 26 August 2016 via mobile

This hotel is lovely, quiet and well situated near malls and, especially for Canadians, near Trader Joes. For once I have no negative comments. The hotel is situated atop a wooded mountain with views of hills and forests. Service by staff was uniformly unobtrusive and good. I suspect they hire staff from nearby Cornell University's hospitality program. The hotel was...

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Helpful?
1Thank ScottHToronto
Rachel M, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. It is great to hear such wonderful comments in regards to the staff and the service. We take pride in our amazing view from our facility. I have shared your comments with the staff as a whole.We hope to see you again in the near...

Rome, Italy
Reviewed 26 August 2016

We resided in this hotel during August for our finger lake and surrounding trips. It's a bit far from Walkin Glen and Corning glass museum, but the extra time spent on road is worth it. The hotel has salt water swimming pool and Jacuzzi, which are great relaxation after a tiring day. The breakfast buffet is great with two thumbs...

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Helpful?
1Thank lavender2008
Rachel M, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. It is great to hear such wonderful comments in regards to our facility. I'm glad you got to enjoy our daily breakfast buffet in Horizons. We hope to see you again in the near future. Sincerely, Rachel MacBride Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience Woodcliff Hotel and Spa, a premier Rochester Hotel, conference center and spa located close to the scenic Finger Lakes region of upstate New York. We welcome you with the comfort, amenities and warm, personal service that you expect from a first class hotel and spa. Located atop wooded hills in Fairport, just off I-90, Woodcliff Hotel and Spa is only 20 minutes from downtown Rochester, and offers spectacular views of the Rochester Skyline, Rochester Bristol Hills and Finger Lakes region. ... more   less 

Additional Information about Woodcliff Hotel and Spa

Address: 199 Woodcliff Dr, Fairport, NY 14450-4204
Region: United States > New York > Finger Lakes > Fairport
Price Range: $161 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Woodcliff Hotel and Spa 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Woodcliff Hotel Fairport
Hotel At Woodcliff
At Woodcliff Hotel
Lodge At Woodcliff
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Questions & Answers

Here's what travellers have asked, with answers from Woodcliff Hotel and Spa staff and other travellers.
13 questions
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Brooklyn, NY
1 month ago
Clarence, New York
6 months ago
Clarence, New York
6 months ago
6 months ago
Olmsted Falls, Ohio
10 months ago

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Questions? Get answers from Woodcliff Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Confirm 3 times or miss out”
 of 5 bubbles E641WAsusank, 1 Dec 2016 | Read review
“Upper floors have better views”
 of 5 bubbles 372jl, 26 Nov 2016 | Read review
“Ask questions upon check in. Higher floors quieter, North facing rooms have great view of valley below.”
 of 5 bubbles Snert41, 15 Nov 2016 | Read review
“Due to poor construction, noise on the ground level can be heard on all six floors of hotel.”
 of 5 bubbles Broodha, 14 Nov 2016 | Read review
“All room are excellent especially in Excecutive Floor. Spacious and overlooking Rochester SKY line”
 of 5 bubbles MsSailor, 7 Nov 2016 | Read review
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