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Woodcliff Hotel and Spa

Expedia.comUSD 191*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 227*
USD 191*
USD 193*
USD 227*
USD 191*
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Woodcliff Hotel and Spa
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493 Reviews from our TripAdvisor Community

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Showing 489: English reviews
HENRIETTA
Reviewed 28 August 2015

My family and I came to the Woodcliif Lodge the weekend of August 22' 2015 to celebrate my wife's birthday and our wedding anniversary. We drove up and the valet people parked our car, took our suitcases out of the trunk of the car and brought them to our room. We loved this. Check in was quick, used a debit...

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Helpful?
2Thank BILL S
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear BILL S, I would like to first offer my sincere professional apologies for the inconveniences you experienced during your most recent visit. I can assure you that your recent experience is not typical of our property or service. I would greatly appreciate having the opportunity to discuss your stay personally with you so I can address the concerns in...

Syracuse, New York
Reviewed 27 August 2015

I stayed at the hotel with my husband and two kids from Monday to Wednesday and couldn't have been more pleased! Valet parking, room service, the staff will do anything to make you happy! The room was great, and plush, the food was decent and the view was out of this world! My kids enjoyed their connecting indoor/outdoor heated pool...

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Helpful?
Thank Sharon R
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear Sharon R, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. It is great to hear such wonderful comments in regards to the staff and the service. I have shared your comments with the staff as a whole. I am glad to hear you were pampered during your time with us! We hope...

Saratoga Springs, New York
Reviewed 26 August 2015

We stayed here after a wedding (which was held in another location, not on the premises.) We had a king room and were pleased. The room and the bed were comfortable. As it was just one night and we doing other activities, we can't speak to many of the amenities. It's in a convenient location right off the thruway and...

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Helpful?
Thank BethanyfromNY
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear BethanyfromNY, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. I hope you enjoyed your time at the wedding and am glad to here you had a great visit! We hope to see you again in the near future. Kind Regards, Colleen Henry

Victor, New York
Reviewed 24 August 2015

This is the fifth year our company has held their annual Sales & Marketing conference at Woodcliff. All of the staff went out of their way to assist in any way they could. We literally utilize all the space at Woodcliff from the ballroom, breakout rooms, tent etc. I highly recommend Woodcliff for anyone seeking a conference venue.

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Helpful?
Thank dpiperni2014
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear dpiperni2014, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review! It is great to hear such wonderful comments in regards to the staff and the service. I am glad to hear the conference went smoothly for you. I have shared your comments with the staff as a whole. We hope to see you...

Wantage, New Jersey
Reviewed 23 August 2015

Average stay at best. If you purchase a package that includes breakfast, be forewarned that breakfast is a buffet and does not include orange juice. Several of the areas of the hotel were not very clean. For instance, the Keurig in the room still had the previous cup in it, the vent in the bathroom shower was not clean and...

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Helpful?
2Thank BethBZ
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear BethBZ, I would like to first offer my sincere professional apologies for the inconveniences you experienced during your most recent visit. I can assure you that your recent experience is not typical of our property or service. I would greatly appreciate having the opportunity to discuss your stay personally with you so I can address the concerns in more...

New York City, New York
Reviewed 22 August 2015

What a beautiful wedding venue. The rooms and grounds are just beautiful--love the contemporary yet warm decor. The staff was very accommodating and helpful. It is rare to thoroughly enjoy wedding food, but the meals here were just delicious. Highly recommended. I would stay here again and recommend to others.

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Helpful?
Thank Dianne A
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear Dianne A, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review! It is great to hear such wonderful comments in regards to the staff and the service. I am glad to hear you enjoyed the meals and the venue. We hope to see you again in the near future! Warm Regards, Colleen

Skaneateles, New York
Reviewed 21 August 2015

Our company had the great pleasure of using the Woodcliff Hotel and Spa for our North American Sales Meeting, with over 200 attendees staying for 5 days. We had a wonderful experience - all due to the diligence of the professional staff at Woodcliff, who worked tirelessly to insure that our programs, meals and events ran smoothly. The hotel itself...

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Helpful?
Thank Teri E
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear Teri E, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. It is great to hear such wonderful comments in regards to the staff and the service. I have shared your comments with the staff as a whole! We hope to see you again in the near future. Warm Regards, Colleen Henry

Yardley, Pennsylvania
Reviewed 20 August 2015 via mobile

I requested a pool view and got it! Businesslike and efficient staff -- polite but a bit chilly. Room was clean and spacious. We were there 1 night but didn't get to experience too many of the amenities. We did eat lunch in the bar and found the portions very generous.

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Helpful?
Thank Bikkie913
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear Bikkie913, Thank you for sharing your experience on Tripadvisor! I am happy to hear that you were able to enjoy the views of the Bristol Mountains and a meal at Horizons.We hope to see you again in the future! Warm Regards, Colleen Henry

Wilmington, North Carolina
Reviewed 20 August 2015

The Woodcliff is one of the best hotels in the Rochester area. Perched high on a hill it is convenient to the NY Thruway and to the east side suburbs. Woodcliff specializes in corporate events and weddings and is known for its spa. The breakfast buffet ($14.95) is good, with varying hot selections each day as well as the usual...

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Helpful?
Thank maga1868
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear maga1868, Thank you for sharing your experience on Tripadvisor! I'm glad to hear you enjoyed your time at the hotel! We look forward to having you stay with us again in the future. Kind Regards, Colleen Henry

Syracuse, New York
Reviewed 19 August 2015

Excellent hotel! The room and all amenities are beautiful. Played golf, went to the spa and enjoyed the lounge/bar. Great times! The service is amazing, from the moment we pulled up to the front door we were greeted and assisted.

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Helpful?
Thank SJCallahan
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear SJCallahan, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review! It is great to hear such wonderful comments in regards to the service. We hope to see you again in the near future! Warm Regards, Colleen Henry

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience Woodcliff Hotel and Spa, a premier Rochester Hotel, conference center and spa located close to the scenic Finger Lakes region of upstate New York. We welcome you with the comfort, amenities and warm, personal service that you expect from a first class hotel and spa. Located atop wooded hills in Fairport, just off I-90, Woodcliff Hotel and Spa is only 20 minutes from downtown Rochester, and offers spectacular views of the Rochester Skyline, Rochester Bristol Hills and Finger Lakes region. ... more   less 

Additional Information about Woodcliff Hotel and Spa

Address: 199 Woodcliff Dr, Fairport, NY 14450-4204
Region: United States > New York > Finger Lakes > Fairport
Price Range: $196 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Woodcliff Hotel and Spa 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Woodcliff Hotel Fairport
Hotel At Woodcliff
At Woodcliff Hotel
Lodge At Woodcliff
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Questions & Answers

Here's what travellers have asked, with answers from Woodcliff Hotel and Spa staff and other travellers.
14 questions
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Brooklyn, NY
6 months ago
Clarence, New York
11 months ago
Clarence, New York
11 months ago
over a year ago

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Questions? Get answers from Woodcliff Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a lot of money get better room. Rooms on northside have view of Rochester.”
phyllish999, 16 Apr 2017 | Read review
“Executive Floor - 6th!!”
oceans3, 8 Apr 2017 | Read review
“6th floor with a view is a great choice ...”
bigjohns47, 30 Mar 2017 | Read review
“All rooms have a beautiful view”
MCF9011, 4 Feb 2017 | Read review
“We were not guests at the hotel, we dined in the dining room.”
janish567, 26 Jan 2017 | Read review
5 of 5
Expedia.com
USD 191* /night
View Deal
Booking.comUSD 193
TravelocityUSD 191
CancelonUSD 227
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*Disclaimer
Prices are for 1 room, 2 adults
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