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Extended Stay America - Syracuse - Dewitt

Expedia.comUSD 90*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 90*
Great Deal
USD 91*
USD 91*
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Extended Stay America - Syracuse - Dewitt
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87 Reviews from our TripAdvisor Community

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Showing 87: English reviews
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Cazenovia, New York
PROPERTY’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

This is one of the best places I have ever stayed .the Manger is one of kind her name is sherry .she is very knowledgeable about the area and if u need anything she will help you. The staff here is amazing as well just ask them for something and they will try to get it .if you are looking...

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Helpful?
Thank JeniferH_10
About Property's Favourite Review
00esa, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Jenifer, on behalf of our staff, thank you for taking the time to post your kind review of Extended Stay America - Syracuse - Dewitt. As a General Manager, nothing makes me happier than reading a review that highlights the attentiveness and caring of our staff. I will share your praises with my team. We value you and your business...

Reviewed 29 January 2017 via mobile

Description of hotel states breakfast included... and I've stayed at other hotels in this area with breakfast... their breakfast is "grab n go" ... probably should put that in description... a small cabinet with muffins , breakfast bars and coffee. The full kitchen is not furnished with any dishes or kitchen utensils, but you may ask for them at the...

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Helpful?
Thank McKinley J
Manager_11525, Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Thank you for bringing your experience to our attention. I am sorry that we did not meet your expectations while you were staying here at our hotel. We do have a grab-and-go breakfast for all of our guests. We as a company have taken the dishes out of the room to make sure that they are clean and sanitized, the...

Pawtucket, Rhode Island
Reviewed 9 December 2016 via mobile

It was a decent hotel, not much around it but for a business trip it worked well. Staff was ok, room was spacious a little confusing to get to due to the rotary near by but otherwise good stay... easy access to 90

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Helpful?
Thank Nelson R
Manager_11525, Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Thank you very much for the survey, we are glad that you enjoyed your stay at the hotel. We strive to make sure that our guests feel just like home. I will share the survey with corporate office and my staff about your stay her in Syracuse, NY. It would be our pleasure to have you stay with us in...

Highland Mills
Reviewed 31 October 2016

2 night stay, Friday/Saturday. Full hotel. Upon checking in greeted by friendly, chatty staff. Not much hotel info given at check in just chit chat, nice person. Upon arriving to our room , for a quick rest then out again we were not disappointed in room size, it had a kitchen and a bathroom with the sink inside the bathroom...

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Helpful?
Thank Janet L
Ottawa, Canada
Reviewed 10 October 2016

I just came home yesterday and I thought I would give the restaurant a fair review as I noticed some unfair ones here now that I experienced it. You have to keep in mind, when you rate a 2.5 stars hotel, you don't rate with the expectation of 5 stars hotel. I found this hotel to be great for the...

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Helpful?
Thank CarletonEyes
Brampton, Canada
Reviewed 15 September 2016 via mobile

I stayed here during the memorial day holiday. The room was noisy, told the hotel and they said the person will check out. In addition, these guys also had issues with the alarm going off during the rain. The fire alarm went off for about 15-20 minutes with no message on the PA system about what was going on. Programs...

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Helpful?
Thank rsharma85
Manager_11525, Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am disappointed at reading you had so many issues during your stay. I can assure you we are working on better serving our guests and your review will help us to do. We would love to have another chance to provide you with...

Reviewed 25 August 2016 via mobile

Room was ok, the staff at the desk was pleasant . We got the room for a good price. If we were staying for a longer time the stove would have been a big plus. The hotel was maintained well though not as modern as other hotels . They freshened up with paint to update the look. Overall I would...

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Helpful?
Thank c m
Manager_11525, Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It's great to hear that you felt our hotel was well maintained and that you received a good quality room for an affordable price. Thank you again for your review. It would be our pleasure for you to repeat your experience with us...

Toronto, Canada
Reviewed 24 August 2016

It was OK. The location was great as it was near the Thruway. The room was clean and spacious. Checking in & out was easy. My only complaint is that the breakfast was virtually non-existent. They advertised that breakfast was included but only included dry, packaged stuff with coffee and no attendant.

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Helpful?
Thank HCR2848
Manager_11525, Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

I would like to thank you for sharing your comments with us. It is disappointing to read the grab-and-go breakfast was not to your liking. Overall, it is good to know your stay was good and you valued your clean, comfortable room. The staff and I would like to thank you again for posting your review. We look forward to...

Toronto, Canada
Reviewed 22 August 2016

Stayed here with my family for one night on our annual road trip to Boston – we each two rooms very close together, and that was quite convenient. The hotel and the rooms were very clean, and very relaxing. The atmosphere was great. The check in process was quick and easy, and the person at the front desk was lovely!...

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Helpful?
Thank syorke25
Manager_11525, Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Thank you for sharing your experience. It is great to see you and your family were well accommodated with clean, comfortable rooms, amenities, and excellent customer service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Syracuse, New York
Reviewed 1 August 2016 via mobile

I recently stayed at the ESH in East Syracuse and loved it, I booked it though Priceline as a HOT Deal that was kept hidden until booking. For less than $50 a night it was definitely worth it! From check-in the check-out the staff was very polite and accommodating. The room was very clean, clean linens, clean bathroom. In the...

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Helpful?
Thank DSutton9
Manager_11525, Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

We appreciate you taking the time to write a review of your stay. I am pleased to read that you enjoyed your stay with us, especially at the affordable price you paid. Despite some things not to your liking, I'm glad you stay was not deterred. Once more, thank you for posting your review. We look forward to having you...

13 photos of this hotel

Management photos: Courtesy of the property manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Syracuse - Dewitt

Address: 6630 Old Collamer Rd, East Syracuse, NY 13057-1204
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $103 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Syracuse - Dewitt 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Extended Stay East Syracuse
East Syracuse Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Syracuse - Dewitt staff and other travellers.
2 questions
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oregon
over a year ago

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Questions? Get answers from Extended Stay America - Syracuse - Dewitt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors away from entrance”
CarletonEyes, 10 Oct 2016 | Read review
“Had to turn the AC on extremely low temp to cool down the room (#316), but it worked ok”
84dianaw, 29 May 2016 | Read review
“Bring your own kitchen supplies.”
PastTracks, 10 Dec 2015 | Read review
“Free wifi, free breakfast, free parking, the place was clean and the staff was exceptional...what's not to like?!”
travelerTricia, 27 Oct 2015 | Read review
“Any room is good”
susansonamission, 1 Aug 2015 | Read review
5 of 5
Expedia.com
USD 90* /night
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Hotels.comUSD 91
Hotwire.comUSD 91
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Prices are for 1 room, 2 adults
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