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    Hilton Garden Inn Syracuse

    6004 Fair Lakes Rd, East Syracuse, NY 13057-1372
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    USD 140*
    USD 134*
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    Traveller (53)
    Room & Suite (43)
    Dining (3)
    Overview
    • Excellent60%
    • Very good30%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “front desk” (65 reviews)
    “wild goose” (6 reviews)
    “office park” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Syracuse
    Special Offer: Double Points, Every Stay
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    Rooms
    6 Aug.7 Aug.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (575)
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    There are newer reviews for Hilton Garden Inn Syracuse
    See the most recent reviews

    91 - 95 of 569 reviews

    Reviewed 24 August 2016

    We are Hilton Diamond Members because we like to expect a certain level of service and accommodations. The HGI did not disappoint. From the moment we checked in where we were greeted by Nicole at the front desk until our check out the next day-we...More

    Review collected in partnership with Hilton Garden Inn
    Thank travelingmom1374
    Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 29 August 2016

    Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. I will pass along your comments with our staff. We look forward to your next visit with us

    Reviewed 19 August 2016

    This hotel is a bit off the beaten path, as many of the Hilton Garden properties are. However, it is quiet and gives a feeling of being less commercial than the other properties that are lumped together at the 1st drive off Rt. 90. Easy...More

    Review collected in partnership with Hilton Garden Inn
    Thank Linda M
    Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 29 August 2016

    Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future.

    Reviewed 18 August 2016

    The check in staff was a bit rude. The food from dinner to breakfast was absolutely atrocious. I would've been better off spending a couple extra bucks and gotten dinner else where and breakfast would've been better at a gas stationMore

    Review collected in partnership with Hilton Garden Inn
    Thank michaelhW5437DT
    Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 18 August 2016

    Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay...More

    Reviewed 16 August 2016

    A classic HGI hotel. Very conservative rooms equipped with super beds, heavy furniture, and quiet walls. Very good microwave and fridge in every room, with a little counter space to work from. As other have indicated, it is in an industrial area with virtually no...More

    Thank Evan A
    Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 18 August 2016

    Thank you for sharing your recent stay with Trip Advisor. We appreciate your feedback regarding our hotel and staff. We appreciate kind words about our staff. I will be sure to share your experience with our staff. We look forward to seeing you on your...More

    Reviewed 13 August 2016

    Hilton Garden Inn Syracuse was by far the best hotel experience ever. The site was in an industrial area which was very clean. Also you are very near great attractions, so don't push this hotel aside. Well worth the money.More

    Review collected in partnership with Hilton Garden Inn
    Thank bkrosa
    Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 18 August 2016

    Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • USD 112 - USD 188 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in East Syracuse
    • #1 Business Hotel in East Syracuse
    • #2 Family Hotel in East Syracuse
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Expedia, Priceline, Orbitz, TripOnline SA, Travelocity, Cancelon, Cheap Tickets, Hotwire, HotelQuickly, getaroom.com and Evoline ltd so you can book your Hilton Garden Inn Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • East Syracuse
    • Also Known As
    • Hilton Garden Inn Syracuse Hotel East Syracuse ,
    • Syracuse Hilton Garden Inn ,
    • Hilton East Syracuse ,
    • East Syracuse Hilton
    Add Photo Photos
    Traveller (53)
    Room & Suite (43)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (41)
    Bathroom (8)
    Business Centre & Event Rooms (7)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Joanne S
    26 August 2016|
    AnswerShow all 3 answers
    Response from Bob M | Property representative |
    Hello, We do have the Whirlpool suite that is spacious and we do have many brides use this room to get ready as well as a romantic night after the long wedding receptions.
    0
    Votes
    Agnes H
    7 June 2016|
    AnswerShow all 4 answers
    Response from Bob M | Property representative |
    Hello, I am sorry we are not a pet friendly hotel.
    0
    Votes
    Aliho2424
    29 February 2016|
    AnswerShow all 3 answers
    Response from Nilton S | Reviewed this property |
    Yes, there is a very nice, huge jaccuzzi in the pool area (to get a nice rest after a day's work.)
    1
    Vote
    Room Tips
    "I always pick the top floor."
    Read review
    "Good location, spacious rooms"
    Read review
    "Rooms next to the elevator may be louder."
    Read review
    "Definitely go for a room with two queens on the 2nd or 3rd floors. Away from the lobby noise."
    Read review
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