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Hilton Garden Inn Syracuse

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518 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Syracuse
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Showing 512: English reviews
Pierrefonds, Quebec
Reviewed 23 May 2016

We were driving from Montreal to Buffalo for our son's wedding. As we left late we decided to stop in East Syracuse to break up the trip. Great location for the highway, had a lovely, very large room which was very clean. Our room was at the end of the hall on the 2nd floor and we didn't hear any...

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Helpful?
Thank NancyJean2013
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Reviewed 23 May 2016

Nice hotel very close to Syracuse University main campus.....clean rooms, nice workout area, and a swimming pool. Restaurant on-site and a swimming pool. Not much else directly near the hotel but NY interstate is within 5 mins away!

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Thank afclakr
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future.

West Chester PA
Reviewed 21 May 2016

Stayed for a Syracuse graduation. Location was ok. Front desk very helpful. Room was fine, needs some sprucing up. The celining in the bathroom was peeling, probably because there is no fan in the bathroom. Breakfast and staff were good. Housekeeping forgot to clean our room so after a long day we were very disappointed with that. Was 10:00PM so...

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Helpful?
Thank Cary S
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We did observe the do not disturb sign on your door to respect your privacy, we must have missed it along the way after you removed it....

Chino Hills, United States
Reviewed 18 May 2016

Family flew in from far away to attend daughter's law school commencement. Family members felt welcomed and taken care of by the Hilton Garden Inn Syracuse staff. My family thoroughly enjoyed the accommodations and restaurant service. The hotel stepped up to the plate, catered to graduation weekend and made it an even better experience than expected. Kudos to Yoelvys, hotel...

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Helpful?
Thank Lydia D
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Taunton, Massachusetts
Reviewed 18 May 2016

The hotel is very nice. The lobby is decorated beautifully. There are outside seating areas with nice landscaping. We were given a complimentary buffet breakfast that was very good. It was very quiet while we were there. Our Junior suite room was spacious, clean, comfortable and decorated nicely. Our bed was comfortable. The pillows were okay. The staff was friendly...

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Helpful?
Thank Lisa W
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We truly do our best to make our guest feel welcome and taken care of. Come stay with us again!

Adams, Massachusetts
Reviewed 18 May 2016

Stayed here for the SU's graduation & couldn't have been happier. Friendly staff, great breakfast & great location. I would recommend staying here anytime. Every time we came back, the desk staff would greet us with a happy smile. Cookies in the lobby too!

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Thank David K
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again! We will have more cookies :)

Davie, Florida
Reviewed 17 May 2016

I've stayed in some really nice hotels... the people in this one top them all. From accommodating my family's needs with a handicap room, to keeping the rest of the party close by on the same floor. The kindness and attentiveness to their clients was fantastic. The beds were very comfortable and they provide you with a choice of pillows,...

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Thank Suzishopper
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. .We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Atlanta, Georgia
Reviewed 17 May 2016

We were there last week. We were in Syracuse to celebrate our aunt’s 90th birthday. Her party was held in one of the hotel’s meeting rooms. We had 65 people at the party. The hotel did a fantastic. Yoelyvs managed the party for the hotel. He and his staff did an outstanding job of decorating the room and providing service...

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Thank Vol1970
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We really enjoyed hosting such an important and memorable event. Thank you for all your nice words for all of our hard working staff I will make sure to let them know. We look forward to seeing you again!

Ewing, United States
Reviewed 11 May 2016

The staff is very hospitable and remember me when I visit. The location is perfect for my business needs and they address any issues I have during the stay promptly. They are a great resource for restaurants and activities in the area. Check them out when in the area!

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Thank Megan P
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. .We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Islip, New York
Reviewed 6 May 2016

This hotel was clean, free fly and comfortable. The breakfast omelette sate made to order and delicious. I would recommend a stay here if you travel between Buffalo and points south it breaks up the trip nicely.

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Thank Carolyn K
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. Come stay with us again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 

Additional Information about Hilton Garden Inn Syracuse

Address: 6004 Fair Lakes Rd, East Syracuse, NY 13057-1372
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $164 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Syracuse 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Travelocity, Odigeo and Priceline so you can book your Hilton Garden Inn Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Hotel Style:
#1 Business Hotel in East Syracuse
#1 Romantic Hotel in East Syracuse
#2 Family Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Syracuse staff and other travellers.
6 questions
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Buffalo, New York
over a year ago
9 months ago
Liverpool, New York, United States
3 months ago
Albany, New York
6 months ago
Rock Hill, New York

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Questions? Get answers from Hilton Garden Inn Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms next to the elevator may be louder.”
 of 5 bubbles tweedybird26, 31 Oct 2016 | Read review
“Definitely go for a room with two queens on the 2nd or 3rd floors. Away from the lobby noise.”
  • Fridge, Keurig, and Microwave
  • Nice Queen Beds
 of 5 bubbles PMD-321, 10 Sep 2016 | Read review
“Room on the entrance side are much better :)”
 of 5 bubbles Y4155FFadrianag, 26 Jul 2016 | Read review
“Join Hilton Honors and pre choose your room with the app”
 of 5 bubbles TonyS1950, 6 Jul 2016 | Read review
“We always like a flood on first floor so we have access to coffee.”
 of 5 bubbles Robnal123, 19 Jun 2016 | Read review
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