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CrestHill Suites Syracuse

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CrestHill Suites Syracuse
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559 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Chicago, Illinois
Reviewed 28 December 2013

I never knew this place was so awesome. We lived in Collamer when it was built and moved to Chicago shortly afterward. We come back often for our family. This is our first stay here (I am writing this from the breakfast area!). To start, I made a major goof on the reservation that I made in October. I accidentaly...

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Helpful?
1Thank teacherlady05
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Well Thank you, Teacher Lady, the staff and Shad, certainly thank you for your nice review of the CrestHill Suites. We will gladly be your "Home Away From Home".... We look forward to your next visit... Also, instead of you making your own reservations, simply call Shad directly and he will gladly assist you... C U soon! Jim Stocker

East Aurora, NY
Reviewed 27 December 2013

We stayed for a quick overnight on December 10th while visiting Syracuse. Check-in was a breeze - the elderly gentleman at the front desk was pleasant and helpful. We got a wonderful suite with a full mini-kitchen and fridge. The bed was comfy and the entire environment was quiet. We got a great deal on the room on Hotwire. I...

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Helpful?
Thank Heididisco
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you so much for your positive review on our hotel. We are glad you stumbled upon us! We hope to see you again in the near future. tell all your friends about us! Jim Stocker

Ottawa, Canada
Reviewed 13 December 2013

We stayed as a family for one night having an early morning flight from SYR. Great accomodations as we had a two bedroom suite (family of 4). Our daughters each had their own bed and bathroom which made morning prep go smoothly. A shuttle was available to the airport however, we elected to park at the airport. The nightly rate...

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Helpful?
1Thank Rocks747
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for taking the time to share your experience at the CrestHill Suites with others. We thank you for the positive review and would like to see you on your next trip out of Syracuse. Safe travels and enjoy the holidays. Jim Stocker

Toronto, Canada
Reviewed 5 December 2013

We usually do the 10 hour drive between Boston and Toronto in one long day but the weather was not great and it was late so we stayed here overnight. Pre-booked online for a much better deal. Liked it so much that we stayed again on our return trip to Boston a week later! Renovated suite included a sitting room...

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Helpful?
Thank GRG19
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Well,,,, we are certainly excited that you're coming back! Thank you for the kind words and review! Should you have difficulty in booking on line, call us directly, because on many weekends we are sold out. Thank you again and we hope to see you on your next trip through Syracuse New York! Jim Stocker

Cornwall, Canada
Reviewed 4 December 2013

We really enjoyed our stay here. The receptionist was very pleasant and helpful. The room truly is a suite, with the bedroom being separate from the living area. The accommodation is well appointed: a king size bed which was very comfortable, a TV in both areas, an apartment size fridge and dishwasher plus a full size stove. A bonus was...

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Helpful?
Thank Henry P
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Henry, Thank you very much for the positive review. I think you hit on every aspect of the hotel and we are glad that in each area you only had positive things to say! We look forward to a return visit from you in the near future! Thank you, Jim Stocker

Brockville, Canada
Reviewed 2 December 2013

Stayed over the weekend, the breakfast area is very clean, the food was hot, fresh. Staff went above and beyond to make our stay more comfortable. The rooms are great, nicely laid out, comfortable beds, its home away from home.

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Helpful?
Thank Sandy S
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for the great review on the hotel during your recent stay with us. I agree, it is an excellent breakfast and a great way to start your day. Enjoy your travels and we hope to see you again soon! Jim Stocker

Rochester, NY
Reviewed 30 November 2013

Nice, clean suites, comfy beds, large bathrooms, friendly staff. We've stayed here numerous times over the past few years and has been consistently excellent. Many thanks to the general manager Jim for quickly responding and resolving any issues.

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Helpful?
Thank jilliam3224
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for taking to time to share your experience with others on TripAdvisor. Please, stop in again on your next trip through the Syracuse area. Thank you and safe travels. Jim Stocker

Rochester, New York
Reviewed 19 November 2013

I liked this hotel. It was my second stay here, and I've found that you get pretty good value for the dollar here. They accept AAA for discounts, so I got a really nice suite for $89, which is fantastic these days. The room had a bedroom, an outer room, and a mini-kitchen, all of which were great. Parking is...

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Helpful?
Thank Larry W
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for the kind words and honest review. The new HD cable boxes have been installed this week, a few minor problems the first day, but we are working them out. Over 150+ channels and five free HBO channels are included. Leo, is our very friendly desk employee who has been a major asset to the operation for many...

Gatineau, Canada
Reviewed 18 November 2013

Just returned from a weekend shopping in Syracuse and area with my spouse. It was our first time there and we really enjoyed all from beginning to the end. We were first greeted very warmly by Leo and Amanda, they are so wonderful and there is such cute chemistry between them both. Leo even spoke few French words to us,...

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Helpful?
1Thank OttawaLuvlife
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Good to hear that Amanda and Leo entertained you at checkin... They are certainly are a positive to have working together on busy Friday and Saturday nights. Thank you for your excellent and positive review on our hotel and staff members. We hope to see you again in the near future! Jim Stocker

Ottawa, Canada
Reviewed 15 November 2013

Great place to stay, very polite staff, clean suites and comfortable king bed. Breakfast was also good. Will definitely return for our next shopping getaway. Enjoyed having the extra space the suites offer.

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Helpful?
Thank Sylvie F
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Sylvie, Thank you so much for your positive review regarding your recent stay in Syracuse at CrestHill Suites. We certainly hope to see you during your next shopping trip. Pass along the CrestHill Suites word. You never asked for any of my sizes, I hope you got gift receipts, but I'm sure I will like all the gifts you got...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about CrestHill Suites Syracuse

Address: 6410 New Venture Gear Dr, East Syracuse, NY 13057-1384
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $100 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CrestHill Suites Syracuse 3*
Number of rooms: 83
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Hotel Style:
#2 Romantic Hotel in East Syracuse
#3 Business Hotel in East Syracuse
#3 Family Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from CrestHill Suites Syracuse staff and other travellers.
7 questions
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Mankato, Minnesota
19 days ago
Port Colborne, Canada
10 months ago
Vineland, New Jersey
over a year ago

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Questions? Get answers from CrestHill Suites Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on the second floor”
 of 5 bubbles aoleung, 21 Mar 2017 | Read review
“There are designated pet-friendly rooms (usually first floor), there is a second floor where it is quieter.”
 of 5 bubbles K879NWmaureenm, 16 Mar 2017 | Read review
“Kitchenettes etc”
 of 5 bubbles Goerge1148, 23 Feb 2017 | Read review
“Talk to Evelyn, she's handle EVERYTHING!”
  • Living Room in Double Room Suite
  • Beautiful, comfortable KING bed!
  • Queen Bed in 2nd Bedroom (I took the pillows)
  • Kitchenette
 of 5 bubbles waynewP5738SV, 17 Jan 2017 | Read review
“The rooms are really nice, however signage to the hotel needs to be bigger and well lit.”
 of 5 bubbles mnellis30067, 26 Dec 2016 | Read review
5 of 5