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DoubleTree by Hilton Hotel Syracuse

Doubletree.comUSD 146*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 152*
USD 146*
USD 152*
USD 145*
USD 152*
USD 146*
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DoubleTree by Hilton Hotel Syracuse
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900 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Syracuse
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Showing 893: English reviews
Jacksonville, Arkansas
Reviewed 4 May 2016

This hotel is in a good location. It looks like an older hotel that has had some modern updates. The room I was in was small, especially the bathroom, but the balcony was a nice touch (4th floor). The fitness center was nice an easy to access and overlooks the indoor pool. Typical fitness center with treadmills, ellipticals, one bicycle...

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Helpful?
Thank love2travel109
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Love2travel109, Thank you so much for sharing your experience about the Doubletree Syracuse. I'm glad to hear that you loved our breakfast buffet. Yes, Dave our omelet chef makes a great omelet. I'm pleased to hear that you had an excellent stay with us. I hope to see you again soon. Thank you, Thomas Olsen

Latrobe, United States
Reviewed 28 April 2016

Everything was just perfect. No complaints with anything. Staff were fantastic. No complaints with room, restaurant, pool. This was one of the best Hilton's I ever stayed at and I am a diamond member.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cindy K
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Cindy K, Thank you for your kind comments on your stay with us. I am happy to hear that your stay was perfect at the Doubletree Syracuse. I hope that you will visit us again the next time you are in the Syracuse area. Thank you, Thomas Olsen

Saratoga Springs, New York
Reviewed 22 April 2016 via mobile

There is an annual conference I attend every year at this hotel. It is top notch, great facility, delicious food, friendly staff! Look forward to it every year! Location is convenient, right off the NYS thruway. Close to downtown and the university.

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Helpful?
Thank Baby-whisperer211
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Baby-whisperer211, Thank you so much for your kind words on your experience at the Doubletree Syracuse. I am glad to hear that we were able to exceed your expectations in service. We appreciate your feedback, and hope that you will visit us again when you are in the area. Thank you, Thomas Olsen

Cleveland, Ohio
Reviewed 20 April 2016

DoubleTree Syracuse is well-located for easy travel to a variety of places visitors would like to experience (parks, culture, bars, etc.), although if you don't have a car, maybe not so much. I'm a Diamond HHonors member so I cannot speak to the price of wifi or breakfast, but the hotel's offerings for meals and room service is better than...

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Helpful?
Thank Stormbrew
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Stormbrew, Thank you so much for your kind words on your experience at the Doubletree Syracuse. I am glad to hear that Greg at the front desk was able to exceed your expectations in service. Thank you again for taking the time to review your stay with us. We appreciate your feedback, and hope that you will visit us...

Clifton Park, New York
Reviewed 18 April 2016

I liked everything but the price of the breakfast - crazy - and the gross sliding door to the creepy deck. The thermostat wasn't really working so I had to open the sliding door. The people were awesome though.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank B508PHbrianm
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear B508phbrianm, Thank you for taking the time to write a review of our hotel. We appreciate any and all feedback regarding your stay and use it to improve future guest experiences. Please accept my sincere apologies for the thermostat. I hope that you will visit us again in the future and allow us the opportunity to serve you better....

Pittsburgh, Pennsylvania
Reviewed 12 April 2016

I stay in the Hilton chain a lot and this doubletree was not up to snuff. Rather pricey with service was below par land VERY, VERY SLOW to respond. Only 2 towels, 1 wish cloth, no coffee or condiments in our room. The coffee maker produced a toxic looking green fluid opposed to hot water. It too staff almost 3...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Lynn W
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Lynn W, Thank you for taking the time to write a review of our hotel. We appreciate any and all feedback regarding your stay and use it to improve future guest experiences. Please accept my sincere apologies for the slow response in bringing up a new coffee maker. I have shared your feedback with the appropriate department managers. This...

Massena, New York
Reviewed 10 April 2016

We just stayed one night and the place was very busy. My room was ready, clean, comfortable. No complaints. Plenty of parking. Pool and hot tub very comforting which is always important as that is, for me, a deciding factor when booking a hotel. I have been to several hotels in Syracuse and this one is cleaner than most and...

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Helpful?
1Thank MatthewJPeacock
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Matthew J Peacock, Thank you for sharing your experience about the Doubletree Syracuse. We are so pleased to hear that you had a fantastic stay and you loved our clean and renovated room. We try to focus on the little things to make the stay an excellent one at our hotel as your satisfaction is important to us. I...

poughquag, United States
Reviewed 9 April 2016

I've been staying at Double tree hotels since 2000...every where I go, I look to stay there..LOVE THEM!! They have the most comfortable beds and pillows...and plenty of them!!!!! Tried the food for the first time...HOLY S__T...EXCELLENT!!!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Frederick M
Dubai, United Arab Emirates
Reviewed 9 April 2016

Ok hotel. We were charged way too much for what we got. It is not an $180+ per night hotel. I appreciated we arrived late but the hotel room wasn't near full and is just a glorified motel. Clean. Staff ok. Price was silly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank colint659
Poughkeepsie
Reviewed 7 April 2016

Even though an Honors member - had to wait over an hr for room. walls are so thin; heard everything on both sides of room all night. Check out took forever (checkout receipt was not under door, had to wait at counter for receipt (new employee training) breakfast way overpriced. Plenty of other hotels in area. Only good part of...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank po2wn

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our full-service hotel in Syracuse, New York, is situated in a corporate park just off the New York State Thruway and is only ten minutes from downtown and Syracuse University. Take the complimentary shuttle to Syracuse Hancock International Airport.Our rooms and suites offer modern decor with complimentary WiFi throughout. Relax in the courtyard area with seating, plus enjoy the heated, indoor pool with a whirlpool spa and the heated, outdoor pool with a sundeck. Dine at Regatta Bar & Grille, offering cocktails and light food. Our hotel in Syracuse, New York also offers room service, a complimentary 24-hour fitness center, complimentary 24-hour business center and a self-service pantry. Host a meeting in 12,000 sq. ft. of event space including two ballrooms and two boardrooms capable of hosting up to 500 people. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Syracuse

Address: 6301 State Route 298, East Syracuse, NY 13057-1205
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $156 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Syracuse 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Priceline, Orbitz, Hotels.com, Cancelon, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your DoubleTree by Hilton Hotel Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel East Syracuse
Doubletree East Syracuse
East Syracuse Doubletree
Hotel Style:
#2 Business Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Syracuse staff and other travellers.
2 questions
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11 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Syracuse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't need a tub ask for a room with a beautiful stand-up shower.”
scottn889, 27 Mar 2017 | Read review
“We were quite comfortable on the second floor, think our room#216”
  • View from our room, moments before lake effect snow blew in from no where
DeneenKrom95, 21 Feb 2017 | Read review
“To avoid walking along miles of corridors (hard to push a heavy bag over the carpets), try and find a room near to check-in.”
chrisbQ5442MH, 22 Jan 2017 | Read review
“fourth floor seems quieter overall, eastern rooms have an elevator and access door direct to parking”
FourLugHero, 14 Nov 2016 | Read review
“I got a room with a balcony on the 4th floor and it was very quiet and easy to get to the lobby.”
cobaltiis, 12 Oct 2016 | Read review
5 of 5
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USD 146* /night
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Prices are for 1 room, 2 adults
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