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DoubleTree by Hilton Hotel Syracuse

Expedia.comUSD 145*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 152*
USD 145*
USD 152*
USD 146*
USD 152*
USD 145*
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DoubleTree by Hilton Hotel Syracuse
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897 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Syracuse
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Showing 890: English reviews
Toronto
Reviewed 1 July 2016

Spent a couple of nights in Syracuse area and wanted a hotel that offered reasonably high end amenities. Syracuse is an American city that has NOT seen the renewal of many others...a bit grim overall. Of course they do have the ubiquitous "hotel clusters" and being a HHonors member, I do gravitate toward Hilton properties. (the pickings were pretty slim...

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Helpful?
Thank sanben9
Buffalo, New York
Reviewed 29 June 2016 via mobile

Stayed one night for a wedding nearby. Room was large and clean. Front desk staff was pleasant and helpful. The bartender though....he was plain awful. No sense of humor or even any people skills. He worked the night of 6/25. You may want to rethink the hiring of this guy.

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Thank SKED225
Phoenix, Arizona
Reviewed 28 June 2016

When I arrived, the front desk personnel were polite and professional. When my key didn't work in my room lock, I came back downstairs and they gave me another key. Again - very polite and professional. When the key didn't work the second time, I called them from the hall outside the room. 10 minutes later someone came up with...

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Thank Gobstopr
Lake Orion, Michigan
Reviewed 26 June 2016

Wow! From the front desk to the breakfast buffet - we couldn't have picked a better place to spend the night while driving. Friendly front desk, I think her name was Barbara. She was genuinely happy we were there. She couldn't do enough to make us feel like we were at her house and just so welcoming! What ever Double...

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Thank maltesemama15
Pensacola Beach, Florida
Reviewed 22 June 2016 via mobile

I book my hotels based mostly on the fitness centers. This one has plenty of equipment but none of the TV's work, one channel. Rooms are pedestrian, kinda disappointed. Asked for a quiet room, put me next to a door the smokers use that slams when it closes.

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Thank Mark W
new york
Reviewed 20 June 2016

Stay was ok not a friendly staff the room attendant was the only one to greet me with a good morning. There was no information about the facilities checking in took longer than I expected checkout was great

Review collected in partnership with DoubleTree by Hilton
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Thank era21_21
Cincinnati, United States
Reviewed 17 June 2016

Very nice. Internet faster than most. I am a Hilton Diamond member, so I stay at mostly Hilton brands. Vacation with family. There is a large ball room area, so they do have weddings, proms conferences etc. May be a little noisy at night.

Review collected in partnership with DoubleTree by Hilton
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Thank Steven A
Brooklyn, United States
Reviewed 16 June 2016

Needed a hotel close to Canastota, NY since we were in town to attend the Boxing Hall of Fame. This hotel was just right. The distance was perfect and just a $25 taxi ride from Syracuse. The amenities were more than expected too. I would have eaten a dozen cookies if they'd been handed over! The rooms were neat and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ruby G
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Ruby G, Thank you for sharing your experience about the Doubletree Syracuse. I’m so pleased to hear that you loved our Doubletree Cookie. We try to make each guest experience an excellent one at our hotel as your satisfaction is important to us. I hope to see you again soon. Thank you, Thomas Olsen

Reviewed 15 June 2016

Arrived to a room that had not been cleaned from the previous guests. When I went to the front desk they did not apologize just gave keys for another room. When in the new room the front desk assigned other guests our room and well and they walked into our room while we lay in bed and watched T.V. The...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 329maryellenb
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear 329maryellenb, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service with the front desk and that you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right....

Floral Park, United States
Reviewed 8 June 2016

this is a great place with many things to do in the area plus they hotel doesn't care what you do as long as you stay pretty quiet. we had over 33 people in the ballroom then most of those individuals come back to a room to hang out and no one even batted an eyelash

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kelsey D

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our full-service hotel in Syracuse, New York, is situated in a corporate park just off the New York State Thruway and is only ten minutes from downtown and Syracuse University. Take the complimentary shuttle to Syracuse Hancock International Airport.Our rooms and suites offer modern decor with complimentary WiFi throughout. Relax in the courtyard area with seating, plus enjoy the heated, indoor pool with a whirlpool spa and the heated, outdoor pool with a sundeck. Dine at Regatta Bar & Grille, offering cocktails and light food. Our hotel in Syracuse, New York also offers room service, a complimentary 24-hour fitness center, complimentary 24-hour business center and a self-service pantry. Host a meeting in 12,000 sq. ft. of event space including two ballrooms and two boardrooms capable of hosting up to 500 people. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Syracuse

Address: 6301 State Route 298, East Syracuse, NY 13057-1205
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $157 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Syracuse 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Priceline, Orbitz, Hotels.com, Hotwire, Cancelon, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your DoubleTree by Hilton Hotel Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel East Syracuse
Doubletree East Syracuse
East Syracuse Doubletree
Hotel Style:
#2 Business Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Syracuse staff and other travellers.
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11 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Syracuse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't need a tub ask for a room with a beautiful stand-up shower.”
scottn889, 27 Mar 2017 | Read review
“We were quite comfortable on the second floor, think our room#216”
  • View from our room, moments before lake effect snow blew in from no where
DeneenKrom95, 21 Feb 2017 | Read review
“To avoid walking along miles of corridors (hard to push a heavy bag over the carpets), try and find a room near to check-in.”
chrisbQ5442MH, 22 Jan 2017 | Read review
“fourth floor seems quieter overall, eastern rooms have an elevator and access door direct to parking”
FourLugHero, 14 Nov 2016 | Read review
“I got a room with a balcony on the 4th floor and it was very quiet and easy to get to the lobby.”
cobaltiis, 12 Oct 2016 | Read review
5 of 5
Expedia.com
USD 145* /night
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Doubletree.comUSD 146
Orbitz.comUSD 145
getaroom.comUSD 152
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Prices are for 1 room, 2 adults
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