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Quality Inn

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231 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Southampton, Pennsylvania, United States
Reviewed 22 July 2013

Hubby had a business trip and company books them there. They never got to their rooms. As they checked in and proceeded to their rooms, they saw the maids with the clean towels on the floor folding them then putting them into the rooms. Grossed us all out .... turned around and went back to the desk and left. If...

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Helpful?
Thank Jennifer A
Ron P, General Manager at Quality Inn, responded to this review

I'm sorry to here that your stay was not what you expected, but if you choose us again in the future you should be blown away... Ronald Pollack General Manager of the Quality Inn

Reviewed 20 July 2013

Had to get a room for the night while traveling with kids, it was over a holiday so the hotel was a little more expensive then we had planned, so we went on Priceline to book. Got the room for 20% less than they were asking online, but when we got there, it was so not worth the money spent....

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Helpful?
Thank gemini7128
Ron P, General Manager at Quality Inn, responded to this review

I'm sorry to here that your stay was not what you expected, but if you choose us again in the future you should be blown away... Ronald Pollack General Manager of the Quality Inn

Mancelona, Michigan
Reviewed 16 July 2013

Although my daughter and I booked a room here a week ahead, asked for a room on an upper floor--inside corridor, all they had for us when we arrived at midnight was a first floor room, with door opening to the outside. The room was damp when we walked in. We found the carpet wasn't just wet to the touch...

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1Thank ebuzzelli
Ron P, General Manager at Quality Inn, responded to this review

I'm sorry to here that your stay was not what you expected, but if you choose us again in the future you should be blown away... Ronald Pollack General Manager of the Quality Inn

Toronto, Canada
Reviewed 9 July 2013

Stayed there on transit from NYC to Toronto. It was good. The staff was friendly. The room was clean and big. We enjoyed the free breakfast. The location is OK. The price is fit to our budget. We will definitely stay there again next time. I recommend this hotel to others.

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1Thank D-d S
Ron P, General Manager at Quality Inn, responded to this review

Thank You for choosing us we hope to see you again soon... Ronald Pollack General Manager of the Quality Inn

Lucerne, Switzerland
Reviewed 4 July 2013

We stayed there as a short stopover only for 2 nights. The staff was very friendl and helpful! The breakfast is amazing! Lots of choices! The only downside is that when we went there were always almost all the tables already taken because the area is pretty small. The room was great too and most importantly very clean and also...

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Helpful?
Thank Daggiluna
Ron P, General Manager at Quality Inn, responded to this review

Thank You for choosing us we hope to see you again soon... Ronald Pollack General Manager of the Quality Inn

Ellisburg
Reviewed 15 June 2013

We would recommend this Quality Inn, staff was very helpful in suggesting places to eat dinner and very knowledgeable about surrounding area, for things to d,.beds were very comfortable and room was very clean. we have stayed here a few times and will in the future. we have stayed in many of the choice hotel hotels and motels and all...

Review collected in partnership with this hotel
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Thank JIMBO67_13
JTome, General Manager at Quality Inn, responded to this review

Thank you for taking the time to review us on TripAdvisor. We appreciate the nice things you've said about the hotel and staff. We look forward to being your hotel of choice the next time you're in the Syracuse area.

Schenectady, New York, United States
Reviewed 11 June 2013

Staff was friendly, courteous, and responsive to my special needs. My room was nice, clean and convenient to handicap parking. Continental breakfast was included and offered a wide variety of choices. I would definitely return and reccommend this location to friends.

Review collected in partnership with this hotel
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Thank Al P
JTome, General Manager at Quality Inn, responded to this review

Thank you so much for your kind words. I'm glad we were able to accommodate your needs. As I'm sure you're aware, it is helpful if you call in advance of arrival so we can prepare your room with any special requests you might have, to the best of our abilities. We look forward to your next visit to Syracuse!

Illinois
Reviewed 9 June 2013 via mobile

My family and I are retuning home from a trip to Cape Cod. I booked all our hotels in January. We bring our own food on trips to 1) cut expenses of eating out and 2) I have a 7 yo with food allergies. I research carefully and choose hotels with microwave/refrigerator, king bed with fold out or 2 queens....

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Thank fireftnchick
JTome, General Manager at Quality Inn, responded to this review

I'm so sorry for the troubles you encountered on your visit to out hotel. I would appreciate the opportunity to discuss this with you personally so we can clarify what happened and prevent the same from happening in the future. I can be reached at 315.432.9333 or jtome@syrhotel.com if email is preferable. Again, I apologize for what must have been...

USA
Reviewed 7 June 2013

I have stayed here several times for work. The hotel is in a good location and the staff are all friendly and helpful. The rooms are always clean and a good value for the price. There are several restaurants in walking distance and more just a short drive away. I would recommenced this hotel if you are looking for a...

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Thank RickUSA1
JTome, General Manager at Quality Inn, responded to this review

Thank you for your kind response and your continued loyalty. Being just off the I-90 Exit 35 at Carrier Circle we are fortunate to have a variety or restaurants nearby. We look forward to your next visit!

Ottawa, Canada
Reviewed 6 June 2013

I've been staying at the Quality Inn East Syreacuse for the past 3 years and always got treated well. The rooms are clean and up to par. The staff is very friendly and helpful. The breakfast is excellent. I also love the pool here. I would recommend people to stay here. A speical staff shout out to Janelle. She's an...

Review collected in partnership with this hotel
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Thank JOANNED333
JTome, General Manager at Quality Inn, responded to this review

Thank you so much for taking time to review us. We're always so happy to hear from our repeat guests. Your kind words are much appreciated and I will be posting your review to share with all the staff, especially Janelle. We look forward to your next visit!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Quality Inn-East Syracuse, located directly off I-90, the New York State Thruway, at exit 35. We are minutes from local businesses as well great shopping and entertainment at DestiNY USA. Syracuse is also the home of the Carrier Dome, the Syracuse Orange, The Great New York State Fair, and a short drive to Turning Stone Casino, and Waterloo Premium Outlet Mall. ... more   less 

Additional Information about Quality Inn

Address: 6611 Old Collamer Road South, East Syracuse, NY 13057-1203 (Formerly Fairfield Inn)
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $66 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Quality Hotel East Syracuse
Quality Inn East Syracuse
East Syracuse Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have both inside hallway entrances and outside motel style entrances.”
  • Modern desk and TV
  • Bathroom is rather small but very clean
 of 5 bubbles DianeL785, 19 Nov 2016 | Read review
“Away from the highway”
 of 5 bubbles oldgeezer58, 23 Oct 2016 | Read review
“good breakfast”
 of 5 bubbles JohnCAPWN, 13 Aug 2016 | Read review
“Poor quality....give this property a pass....it feels like they are saving money on service!!”
 of 5 bubbles William99999, 18 Jul 2016 | Read review
“Thin walls, and poorly constructed door frame lead to high noise leaves. No,good,room”
 of 5 bubbles cinders88, 23 May 2016 | Read review
5 of 5