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Holiday Inn Express Hotel & Suites Dewitt (Syracuse)

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Holiday Inn Express Hotel & Suites Dewitt (Syracuse)
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238 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Reviewed 1 week ago

I have diabetes and woke in the middle of the night with extremely low blood sugar, (which can kill you), but I had nothing in the hotel room to eat, (something with sugar, etc).. So I stumbled downstairs at 3am and Greg at the front desk understood my situation and was kind enough to go out back and unlock the...

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Helpful?
Thank Larry B
Kalamazoo, Michigan
Reviewed 3 weeks ago

This appears to be a new facility. The public areas and rooms are clean and well lighted. Breakfast is the reason I try to select Holiday Inn Express hotels when I travel. The breakfast selections have something for everyone. The cinnamon rolls are especially good. This hotel will be my first choice when I return to the area to visit...

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Thank Tink230
Reviewed 22 October 2016 via mobile

Hotel was clean and staff was very friendly. The room was a good size, but the standard room beds were a little on the small side. The bathroom was a good size, and both the room and bathroom were clean. The breakfast was good too. Lots of options for coffee, and the attendant for the dining area was a delight.

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Thank NFBryan13
Reviewed 21 September 2016

The facilities were as expected for a HI Express - satisfactory The staff were pleasant and helpful. Breakfast was ok and the hotel is close to a number of alternatives if you prefer something more. There are also a number of dinner options within a 5-10 minute drive. My only gripe was the price of the room on my second...

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Helpful?
Thank Nigel F
Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Hello Nigel, We strive to be more than satisfactory in our guests eyes, and hope to have you back again so you can have a MORE than satisfactory stay. We are glad to hear that you liked the area around the hotel and hope you were able to experience some of our great restaurants in the area. Best Regards, Ed...

Albany, NY
Reviewed 9 September 2016

Clean and close to restaurants and highways. Decent rate and friendly staff. Breakfast is great with free selection each morning! Front desk staff is great and pay attention to guest needs. Elevators are state of the art and stop on the floor that you request.

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Helpful?
Thank 14alnjan
Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Hello 14alnjan, Thank you for the review of your recent stay with us. We love being located in Dewitt with all of the shopping and restaurant options close to the hotel. We strive to anticipate our guests needs and we appreciate you noticing and mentioning it in your review. We look forward to seeing you again in the future. Best...

Auckland,
Reviewed 3 September 2016 via mobile

Over night stay en route to buffalo. Wonderful check in with a delightful young lady. Sorry I missed your name. Gave us tickets to the new York state fair. Room was very comfortable. Breakfast topped off a beautiful stay. Value for money 10/10.

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Thank oakford26
Knoxville, Tennessee
Reviewed 26 August 2016

Traveling through the area an stopped to see my Alma Mater on "the hill" - Syracuse University for the day. Found and decided to stay at our usual Holiday Inn Express. This one was conveniently nearby after eating dinner at Dinosaur BBQ. Welcoming, cordial staff, clean room, comfortable and quiet night with usual breakfast. Easy access to be on the...

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Thank Knox10SC
Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Hello Knox10SC, We are glad to hear that you were able to come visit Syracuse and found our hotel convenient to all of the locations your we visiting while in town. We look forward to welcoming a Syracuse Alum anytime you are back in the area. Best Regards, Ed Buczek General Manager

Johnstown, New York
Reviewed 23 August 2016

Clean, friendly staff, comfortable stay. Nice breakfast and indoor pool. Strange entry if coming from the Albany direction. Can't drive up to hotel from back, which happened to be the way we arrived at it. Needed to go back out to light at main road and go around.

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2Thank Kristin M
Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Hello Kristen M, We appreciate the feedback from your recent stay with us. We are happy to hear that you enjoyed the comfortable room and pool. We look forward to having you stay with us again in the future. Best Regards, Ed Buczek General Manager

Reviewed 21 August 2016 via mobile

Very nice hotel. Price and location worked out very well. Easy to find. Room was nice size and clean. Lobby and breakfast area also very well kept. Breakfast was very good and well stocked. Parking lot well lit. Would stay again and would recommend others to stay also.

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1Thank TJ H
Northampton, Massachusetts
Reviewed 17 August 2016

We stayed here the night before a triathlon in Green Lakes State Park. Our room was great, clean, comfortable and well appointed. What really made our stay was the SUPER thoughtful staff! When the front desk staff found out we needed to leave before the scheduled breakfast time they made sure there was coffee, there were some food choices and...

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Helpful?
Thank Alicia W
Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Hello Alicia, Thank you for the Great review of our hotel and staff. We were happy to have those items available for you early so you could get the energy you needed to finish the race. We hope you come stay with us again should you compete in the Syracuse area in the future. Best Regards, Ed Buczek General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
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Additional Information about Holiday Inn Express Hotel & Suites Dewitt (Syracuse)

Address: 5908 Widewaters Pkwy, East Syracuse, NY 13057-3088
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $158 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dewitt (Syracuse) 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express Hotel And Suites Dewitt (Syracuse)
Hotel Style:
#1 Family Hotel in East Syracuse
#5 Business Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Dewitt (Syracuse) staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Dewitt (Syracuse) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your room rate for all nights ..”
 of 5 bubbles nigelf2015, 20 Sep 2016 | Read review
“Inside my room both times I have stayed has been absolutely sound proof. In the Lobby etc was average but I wanted average!”
 of 5 bubbles teresat407, 22 May 2016 | Read review
“bring ear plugs or turn the AC/ heat off before you turn in”
 of 5 bubbles jmedster, 7 Apr 2016 | Read review
“Higher rooms and front of building, you can see car, people coming and going and quieter.”
 of 5 bubbles teresat407, 1 Nov 2015 | Read review
“Top floor is quieter.”
 of 5 bubbles sparklerblue, 1 Sep 2015 | Read review
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