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Quality Inn

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68 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Milford, Connecticut
Level Contributor
119 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 July 2015 via mobile

My son and I stayed here while visiting SUNY. I was looking for a cheap room and that's what I got. Maybe poor is not an accurate rating because I am not expecting much, but average seems too high. The room has four walls and two beds. I found a hair in the tub and the recliner has seen better... More 

Helpful?
Thank Patrick S
MARIA B, General Manager at Quality Inn, responded to this review

Thank you for your feedback on your recent stay with us. We appreciate guests who let us know when things are not right, in that way we can fix the problem. Thank you for your feedback. Enjoy your stay when you return back to SUNY Cortland in the future. MariaBukowski More 

Bay Shore, New York
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 25 April 2015 via mobile

Homey and friendly. Great service, accomodating people, nice clean rooms. Bathroom could use a little updating. Sheets and towels fluffy and spotless. I go here with my two big dogs and am always welcomed and accomodations are always made. Wouldn't hesitate to recommend this place.

Helpful?
Thank Helma H
Albany, New York
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 April 2015

Overall, it's average. The bed was very comfortable, the breakfast was typical for this type of hotel but the bathroom was moldy (particularly where the tub and shower walls meet (of course you can only see this if you sit in the tub). It didn't appear to have been sanitized in quite some time...ewwww. The fixtures in it were old... More 

Helpful?
Thank curlgirl4u
MARIA B, Manager at Quality Inn, responded to this review

Thank you for taking the time to advise us of your stay. We are pleased that you did have a good night sleep in a comfortable bed. The bathroom issues will be discussed with the Housekeeping Staff. We appreciate your feedback, in doing so we can only improve. Thank you again. Maria Bukowski Manager More 

Level Contributor
89 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 February 2015

At first I really liked this hotel. It's clean, pleasant, has a pretty breakfast room, nice staff, etc. However it was a very cold night and there was just no way to get the room to a normal temperature. I'm not sure if the thermostat was broken on the room heater or what but it was a choice of, literally,... More 

Helpful?
Thank Kapiris
MARIA B, Manager at Quality Inn, responded to this review

Thank you for taking the time to advise us of your stay. Your comments are taken seriously . Our Maintenance and Housekeeping Staff will be looking into the problem with the heating unit. Thanking you for staying with us, hopefully you will consider staying with us again. More 

Travellers are raving about these Cortland hotels

Minneapolis, Minnesota
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 November 2014

Not worth the $100 /night we were charged! Wallpaper is peeling off, the toilet did not flush properly, the shower fixtures are old, and it was difficult to get the heat to a stable, comfortable temperature. Breakfast was decent, although not "hot" (unless you made oatmeal), but two of the juices were of mysterious origin (definitely not any orange juice),... More 

Helpful?
Thank Rob Y
MARIA B, Manager at Quality Inn, responded to this review

Thank you for your recent response to your stay. We are sorry to learn that your stay was an unpleasant one. We are in the process of updating our Bathrooms. and updating our Breakfast.. We appreciate your feedback.,it helps us improve our client experience. Thank you More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 October 2014

We made reservations through an outside reservation agent, and arrived late. The gentleman on the desk was awesome, we had gotten adjoining rooms as requested, and they had put the refrigerator we asked for in one of our rooms. When we spoke to them the next day, they agreed to put a fridge in our second room as well. When... More 

Helpful?
Thank newfish143
MARIA B, Manager at Quality Inn, responded to this review

Thank you for taking the time to advsie us of your stay. We are delighted that you had a pleasant stay. I do apologize for the error in our Housekeeping Department. We look forward to seeing you again while in the area. More 

Buffalo
Level Contributor
285 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 10 October 2014 via mobile

Have been here before. A dependable stay for a good value. Great location. The room is clean, bathroom is well stocked and bed is comfortable. Internet was very strong. Breakfast is well monitored and refreshed. All staff is friendly. A good stay in Cortland.

Helpful?
Thank Jeff R
MARIA B, Manager at Quality Inn, responded to this review

Please to learn that you had a pleasant stay with us. Comfortable and clean room is what our Housekeeping Department strive for. Hope to see you again while in the area. More 

aberdeen, nj
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 September 2014

We were very pleased with our stay at the Quality Inn in Cortland. The man at the front desk was very welcoming upon our arrival. The room was clean and nicely decorated. The bed was very comfortable and the motel, although close to I-81, is in a quiet location with no noise from the highway. The breakfast area was well... More 

Helpful?
Thank skifamAberdeen_Nj
MARIA B, Manager at Quality Inn, responded to this review

Thank you for your comments on your recent stay with us. We are happy to learn that you had an enjoyable stay. Hope to see you again when in the area. More 

West Hartford, Connecticut
Level Contributor
185 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 7 September 2014

We stayed here o/n on a Labor Day w/e. No reservation, managed to get a room late night. Friendly staff at front desk. Refreshments in the lobby/breakfast area. Clean and neat. Room was nice, bathroom was clean and well stocked. Great value. Breakfast was adequate and well refilled with a decent selection. We travelled 20 miles from Ithaca to stay... More 

Helpful?
Thank RPK1990
MARIA B, Manager at Quality Inn, responded to this review

Thank you for taking the time to review your stay with us. We appreciate your positive feedback, as this tells us what we are doing correctly to ensure that our guests have an enjoyable stay. We are committed to exceeding expectations in every way. Hope to see you again the the near future. More 

New York
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 June 2014

Check-in was quick, there is coffee,tea, fresh fruit, and cookies available 24 hours. We were there for Cornell graduation weekend-the first night we arrived we had a welcome bag of water, fruit,and snacks, the second night a stuffed bear with a Cornell shirt and graduation cap was left on our bed, and the third night some chocolates were left on... More 

Helpful?
2 Thank Ilana11

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service

Additional Information about Quality Inn

Address: 188 Clinton Ave, Cortland, NY 13045-1421
Region: United States > New York > Finger Lakes > Cortland
Price Range: $107 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 56
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Also Known As:
Quality Hotel Cortland
Quality Inn Cortland
Cortland Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
1 question
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Questions? Get answers from Quality Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i would ask for top floor”
 of 5 bubbles 73travelbug65, 12 Nov 2016 | Read review
“Try the Holiday Inn Express next door.”
 of 5 bubbles Robny73, 15 Nov 2014 | Read review
“Did not have a problem with my room location - it was close to the front desk but was very quiet.”
 of 5 bubbles CASEY662, 4 Jun 2014 | Read review
“Try a different room than the one at the end on the first floor (125)”
 of 5 bubbles Linderrrrrr, 17 Oct 2013 | Read review
“Second floor seemed very quiet, though not easily accessible if stairs are an issue.”
 of 5 bubbles BrooklynGuy13, 13 Jul 2013 | Read review
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