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Ramada Cortland Hotel and Conference Center

Expedia.comUSD 75*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Ramada Cortland Hotel and Conference Center
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700 Reviews from our TripAdvisor Community

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Showing 698: English reviews
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Kingston, New York
Reviewed 2 days ago NEW

We were greeted and checked in quickly, staff was pleasant. The room was average, it was clean. It was hard to get the temp regulated in the room. It would have been nice to have a small fridge, but the room didn't have one. Overall I would stay again.

Review collected in partnership with Ramada
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Thank T209BInicolel
Katy S, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Dear Guest, Thank you so much for taking the time to share your positive feedback! I'm glad you found your guest room clean and comfortable and that our staff pleasant. We look forward to seeing you again soon. Thank you! Katy

Gaston
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

We checked in rather late after a long day on the road. The staff was very friendly and helpful. The room was quiet and clean. We were there for just a few hours and slept, showered and left but was perfect for what we needed.

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Thank HunybunySC
About Hotel's Favourite Review
Woodmere
Reviewed 1 week ago

Review collected in partnership with Ramada
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Thank anthonysS4916CA
Arlington, Vermont
Reviewed 1 week ago

Review collected in partnership with Ramada
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Thank O4602HXpatriciah
Katy S, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

New York
Reviewed 1 week ago

Front desk service was polite and check in was easy. Interesting that we had to sign off stating that were made aware that smoking was prohibited, but when we entered the section of the building where our room was located the stench of stale cigarette smoke was overwhelming. The doors entering the building where you would use the card key...

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Thank patricialJ7325HF
Ogdensburg
Reviewed 2 weeks ago

Hotel is under construction. It is extremely dirty. The vending machines don't even have water in it. The pool is closed, the fitness room is closed. The bathroom was filthy. We have stayed here before and we were not extremely happy but this was the worst by far. The only positive attribute is that they allow a dog and that's...

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Thank Catherine A
Hawkesbury, Canada
Reviewed 2 weeks ago

We only discovered that both the pool and fitness centre were closed when we arrived due to renovations. We use these facilities and is a good part of our reason for picking that location and wished we had been informed when we booked. Also the hallways had a fairly strong cigarette odour which we could smell also in our room....

Review collected in partnership with Ramada
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Thank tim b
Katy S, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Greetings– Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. Per your comments, we have updated our website to ensure that future travelers know that while remarkable hospitality, service and cleanliness...

Bohemia, New York
Reviewed 3 weeks ago

Booked a one night stay for a Campus Tour @ SUNY Cortland. This hotel is in desperate need of a makeover. The rooms are outdated and run down. There is a musty smell throughout the hotel. Lots of screw holes in walls, ripped lamp shades, cracked mirror, scratched up furniture, smelly carpeting, etc. Vending machines empty / Ice Machine broken.

Review collected in partnership with Ramada
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Thank 992lorif
Katy S, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Dear Valued Guest, Thank you for sharing your feedback regarding our hotel. I'm sorry you didn't find our hotel acceptable. I hope you'll consider Ramada in the future. Again thank you for sharing your feedback.

Tolland
Reviewed 8 March 2017

Disappointed when I book the hotel that the pool and fitness room was not available. I was told that they had a bad flood and that is why. If I had known that I would have gone to a different hotel rather than pay full price for a hotel that was lacking in there amenities. I also had to keep...

Review collected in partnership with Ramada
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Thank 93augusth
Katy S, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Dear Guest, Thank you for sharing your feedback regarding your stay at the Ramada Cortland. I'm sorry you came at a time when our pool and fitness center were out of service, they will be running again soon. I'm glad you found your room clean and comfortable and will continue to choose Ramada inn the future.

New York City, New York
Reviewed 28 February 2017

The comfortable room was great but the hotel needs to clean up lobby entrance which smells and provides a unrepresentatively poor first impression.

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Thank 104bas
Katy S, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Dear Guest, Thank you for sharing your feedback. I'm glad to know you found your room clean and comfortable. I've shared your feedback with our hotel staff and measures are being taken to improve that first impression. Thank you so much for sharing.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Ramada Cortland Hotel and Conference Center

Address: 2 River St, (fomerly Holiday Inn Cortland), Cortland, NY 13045-2311
Region: United States > New York > Finger Lakes > Cortland
Price Range: $85 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Cortland Hotel and Conference Center 2.5*
Number of rooms: 146
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Also Known As:
Ramada Cortland Hotel Cortland
Cortland Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Cortland Hotel and Conference Center staff and other travellers.
1 question
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New York
over a year ago

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Questions? Get answers from Ramada Cortland Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here!”
VJoi, 23 Aug 2016 | Read review
“Not near the pool, and on the second floor.”
katiewT5296DR, 29 Apr 2016 | Read review
“Go to a different hotel”
LordDuffington, 3 Jan 2016 | Read review
“Stay at the hotel next door.”
agk1927, 3 Jan 2016 | Read review
“No elevators, major Highway on one side.”
Evey111, 28 Sep 2015 | Read review
5 of 5
Expedia.com
USD 75* /night
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TripAdvisorUSD 76
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*Disclaimer
Prices are for 1 room, 2 adults
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