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Hampton Inn Cortland

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Hampton Inn Cortland
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505 Reviews from our TripAdvisor Community

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Showing 497: English reviews
RICHMOND, United States
Reviewed 10 May 2016

We dropped in unannounced around 11:30 PM. Just needed a good night sleep. The place was musty smelling as if I was working at a greenhouse with damp potting soil. The rates were extremely high, especially since there was nothing going on in the area. The a/c unit was noisy and kept us up for the 5 1/2 hours we...

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Helpful?
Thank Alton S
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear Alton S, I want to first apologize for your semi-recent experience with us. Please know that we have much higher expectations for you as our guest while you are with us. We will be making several upcoming changes to our procedures to ensure that we are running our operation to the best of our ability. I thank you for...

Kearneysville, United States
Reviewed 9 May 2016

This hotel is very nice and clean. It's in a quiet part of town, but close enough to the town center for food/drinks. The staff at the hotel is very friendly and helpful. I stay here a couple times a year on business and always leave happy.

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Thank Phillip D
Reviewed 6 May 2016

The Hampton Inn in Cortland is well located and ready for business or pleasure guests. The hotel is always clean and inviting. Recently they have offered an evening snack in addition to their often there cookies.

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Thank H8935BZwendym
new york
Reviewed 3 May 2016

Great hotel for the price. The night manager Mark Thomas was excellent. The room was clean and comfortable , the bedding was very good, especially liked the DVDs player and free DVDs library. My wife and I both felt it was the hotel stay for the price in quite a while strongly recommend it. The complementary freshly baked cookies was...

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Thank nickone9
Smithtown, United States
Reviewed 27 April 2016

Newly renovation inside, Great staff. Great amenities . Great night sleep. Comfortable beds, pillows. Good room lighting, Will return. Extremely pleased overall. Restaurants nearby, gas stations close, easy on off I-81,

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Thank Sharon F
Belfast
Reviewed 27 April 2016

We stayed here as part of our honeymoon road trip. We had a late night drive to get here so we just got the head down straight away. The room was comfortable and had everything we needed. There's a few eateries about etc. so it was fine for what we needed. Breakfast wasn't too exciting. I didn't like the paper...

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Thank gear259
Upstate, NY
Reviewed 22 April 2016

Very comfortable hotel. The rooms were spacious and quiet. Breakfast was great. Staff were very welcoming and helpful! The hotel is very close to the highway. We would definitely book this Hampton Inn again.

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Thank NinaneneUpstate_NY
Reviewed 21 April 2016

The staff were very helpful and cheerfully provided extra bedding despite the late hour. Rooms were extremely clean and one of few hotels in the area with double Queen rooms. Spacious rooms and bathrooms were modern.

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Helpful?
Thank G9431IWsandrad
Mark T, Front Office Manager at Hampton Inn Cortland, responded to this review

@G9431IWsandrad, I am so glad to hear that you would stay here again! Thank you for your kind words about our helpful and cheerful staff; I know they will appreciate the wonderful feedback. Warm regards, Mark Thomas Front Office Manager Hampton Inn Cortland

Danbury, Connecticut
Reviewed 18 April 2016

As I said before was a good night but I've had a much better stay at another Hampton inn . The carpet smell was too strong and the breakfast was cold . The staff was polite and helpful. The internet was good but not great . But I'll stop by again and give another chance. Thanks

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Helpful?
Thank julianon523
Mark T, Front Office Manager at Hampton Inn Cortland, responded to this review

@julianon523, thank you for taking the time to leave feedback about your stay. I am sorry to see that your stay was not up to "Hampton Standards", and I will certainly be investigating the issues you experienced. Regarding the carpet smell, I believe this had to do with the fact that we put you in one of our most recently...

Cardinal, Canada
Reviewed 17 April 2016

my husband was treated very well with special considerations taken for his mobility issues. room clean and very comfortable. staff very helpful. we were very pleased with the complimentary breakfast and it was great value for price. would definitely stay there again

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Thank Linda B
Mark T, Front Office Manager at Hampton Inn Cortland, responded to this review

@Linda B, thank you for your comments! I am so glad that you found our staff to be helpful, and the room clean and comfortable. We are happy to make accommodations for all guests with mobility issues, and I'm delighted that your husband found our efforts more than adequate. Thank you for staying with us -- I hope we do...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Cortland

Address: 26 River St, Cortland, NY 13045-2311
Region: United States > New York > Finger Lakes > Cortland
Price Range: $177 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Cortland 2.5*
Number of rooms: 68
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Also Known As:
Hampton Inn Cortland Hotel Cortland
Cortland Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Cortland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from room 103 or any next to stairs. We could hear the steps every time someone went up or down the steps.”
N1133BXericc, 6 Mar 2017 | Read review
“2nd floor opposite the parking lot side, close to the clean carpeted stairway for easy pool access.”
markdI1504LB, 27 Jan 2017 | Read review
“All appear to be good, hotel is off the road.”
organic13, 27 Oct 2016 | Read review
“Our room on the top floor was quiet, plus as a health nut, I love to use the stairs. The elevator though is super slow.”
EllenC874, 7 Sep 2016 | Read review
“Try to stay away from vending&ice machines as well as the corridor on the 1st floor that leads to the indoor pool”
1109travel, 18 Aug 2016 | Read review
5 of 5