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Seorabeol Grand Leisure Hotel

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Seorabeol Grand Leisure Hotel
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98 Reviews from our TripAdvisor Community

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There are newer reviews for Seorabeol Grand Leisure Hotel
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Showing 96: English reviews
London, United Kingdom
Level Contributor
250 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed 6 March 2016

I booked a room here with one month notice which they followed up on. They do not have their own transport here but were willing to book me a taxi at my request which they agreed and confirmed. So my holiday was just 2 weeks ago and after finishing my time at the resort i was at i was waiting... More 

Helpful?
3 Thank Chi1976
SGL S, Manager at Seorabeol Grand Leisure Hotel, responded to this review

Please accept the sincerest apologies from the management Ms. Chi1976 for this very unfortunate experience. Having reviewed and investigated this concern, the management has taken the necessary action on the concerned staff. Please know that you shall always be a valued customer whose concerns we care very greatly for. Thank you for bringing this to our attention. More 

Las Pinas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 February 2016 via mobile

It is our third time in this hotel. We are actually booked for two nights but because of the traffic in Manila during APEC summit, we decided to stay for another night and the hotel was kind enough to accomodate the extension. We never encountered any problem as to the booking. Staff are kind. Kids still love the pool and... More 

Helpful?
1 Thank TrippleD0111
SGL S, Manager at Seorabeol Grand Leisure Hotel, responded to this review

Thank you for your valuable comment TrippleD0111. More 

San Francisco, California
1 review
Reviewed 1 February 2016

First of all we are so grateful for the excellent service of the front desk/concierge. They helped us change our international flight without extra charge. They did not charge us the international phone calls they made to change our flights. Well done Seorabeol. This is a good place for families with young children. The swimming pool is safe for the... More 

Helpful?
Thank TchaiLatte
SGL S, Manager at Seorabeol Grand Leisure Hotel, responded to this review

Grateful as well for your very positive feedback. Thank you. More 

Las Pinas, Philippines
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 January 2016

We had an superior king room. It was a large room with 2 king size bed and a parlor. It's good for 4-6 people. The comfort room is clean. The best for me is that the hotel is near gimik areas so you can just walk a few steps to drink & have fun. Went there last February 14, 2012.

Helpful?
Thank Joyce P
SGL S, Manager at Seorabeol Grand Leisure Hotel, responded to this review

Such kind words Ms. Joyce P. Thank you. More 

Quezon City, Philippines
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 January 2016 via mobile

Booked this hotel due to kids friendly review. The pool was indeed kids friendly for my nephews and niece. Room 215, 217, and 219 hot shower was not even warm more like room temperature water. My room 215 smells like club bar with its cigarette smoke, I requested the housekeeping and reminded the front desk to put some charcoal or... More 

Helpful?
1 Thank pawpawlai
SGL S, Manager at Seorabeol Grand Leisure Hotel, responded to this review

We regret to hear this sad incident Ma'am pawpawlai. Please accept our apologies. Rest assured that we shall except all means to prevent this from ever happening. With utmost care, please send our regards to your mom. More 

Travellers are raving about these Subic Bay Freeport Zone hotels

Level Contributor
4 reviews
Reviewed 4 January 2016

My family are always on the go and I'm having my yearly vacation for the holidays. We had an impromptu drive to Subic as we decided to look for a place to relax. After reading reviews and wazing up to Waterfront Road, this is the first resort that we've seen. The price on their leaflets are correct and we booked... More 

Helpful?
Thank Vange S
Seorabeol G, Manager at Seorabeol Grand Leisure Hotel, responded to this review

Thank you for your kind feedback Ma'am Vange. All your inputs are well noted and we look forward to having you again. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2015 via mobile

Why am I requesting for the people here to give accurate information? Well, here's my story. I was able to book the Superior Queen room with Seorabeol 2 weeks before our actual check in date. I am hoping that I could get a cheaper rate if I call to them directly. I called in the morning and the woman on... More 

Helpful?
1 Thank Lesley B
Seorabeol G, Manager at Seorabeol Grand Leisure Hotel, responded to this review

Thank you Ma'am Leslie for raising this concern. We apologize for the miscommunication and assure you that the management will look very carefully on this concern. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 November 2015 via mobile

Our first visit was in 2014 then this month. I can say all defects seen before were already addressed. The staff are very nice, booking and check outs are hassle free and pool is getting better and nicer :)

Helpful?
1 Thank Noemi V
Seorabeol G, Manager at Seorabeol Grand Leisure Hotel, responded to this review

You are very kind Ma'am Noemi. Management is really serious on addressing all the constructive feedback we receive and your affirmation is important to us. Thank you very much. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 November 2015 via mobile

After making inquiries in about 5 hotels around Subic...we chose to stay in Seorabeol...we paid in cash...we were told check-in was at 2pm...at 1:30pm we arrived in the hotel...I asked the manager if we can check in early...we were told to wait because the room was not ready yet...at 2pm..we were again told to wait because it was not yet... More 

Helpful?
3 Thank HGrace D
Seorabeol G, Manager at Seorabeol Grand Leisure Hotel, responded to this review

We apologize for this unfortunate incident Ma'am Grace. Review of your reservation details though shows that your booking came as a walk-in inquiring on November 19 arround 1:30pm. Unfortunately the hotel is already fully booked from Nov 17-20th due to the NCR Holiday declaration for APEC. Further, you were offered the hotel buffer. Buffer is the last room hotel's hold... More 

Lucena City, Philippines
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 November 2015

Stayed here twice as we always visit Subic for family trip. It has big spacious room, no elevator, nice pool side view, with free breakfast buffet (I think depends on the season because one of our trip, we only have a set meal breakfast). The pool is nice and our kids enjoyed it. Good location if you want to walk... More 

Helpful?
Thank jedella
Seorabeol G, Manager at Seorabeol Grand Leisure Hotel, responded to this review

We honor you for such very positive feedback Sir Jedella. Thank you. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Your Home and Event Venue in Subic Bay! ... more   less 

Additional Information about Seorabeol Grand Leisure Hotel

Address: Lot MC-9 Waterfront Road, Subic Bay | Freeport Zone, Subic Bay Freeport Zone, Luzon 2200, Philippines
Region: Philippines > Luzon > Central Luzon Region > Subic Bay Freeport Zone
Price Range: $66 - $133 (Based on Average Rates for a Standard Room)
Number of rooms: 53
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Questions & Answers

Here's what travellers have asked, with answers from Seorabeol Grand Leisure Hotel staff and other travellers.
5 questions
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Metro Manila, Philippines
4 months ago
Dumaguete City, Philippines

See all questions (5)

Questions? Get answers from Seorabeol Grand Leisure Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose room overlooking the pool”
 of 5 bubbles paupaugonzales, 24 Jul 2016 | Read review
“Best rooms are overlooking the pool.”
 of 5 bubbles PurpleDancingqueen, 7 Apr 2016 | Read review
“Choose another hotel. They are too proud to want your money”
 of 5 bubbles Chi1976, 6 Mar 2016 | Read review
“Ask for a room that is on the second floor for a better view.”
 of 5 bubbles 613joycep, 27 Jan 2016 | Read review
“select 2nd floor, pool view.”
 of 5 bubbles vanges2015, 3 Jan 2016 | Read review
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