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Rodeway Inn and Suites

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431 Reviews from our TripAdvisor Community

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Showing 430: English reviews
Rochester, New York
2 reviews
Reviewed 26 August 2016

Not welcomed at check in. Was told to just hand over my credit card and license. Had a poolside room, big mistake. Area was full of humidity and wet carpet smell. Room was missing an ironing board (but had iron), coffee pot (no mugs), window was glazed with a white residue prohibiting any of the view, pillow smelled like BO,... More 

Helpful?
Thank grb4431
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for taking the time to complete our survey and share your experience! We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these... More 

1 review
Reviewed 26 August 2016 via mobile

The furniture is older than america itself The wallpaper looks like something out of a world war 2 museum. The microwave looks like it might kill me at any point. The electrics are dangerous and like the microwave have a tendency to kill you. I am writing this review before trying to sleep as i fear the microwave might kill... More 

Helpful?
Thank The B
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for taking the time to share your experience! We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have caused you. The feedback we... More 

Greeley, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 August 2016 via mobile

Have stayed here in the past. Very disappointing visit this time. No wonder the Best Western pulled their "flag". The toilet wasn't cleaned inside & seat was loose. We had an end room upstairs (#221). The wall paper was coming off & there was black mold along the ceiling. The stairs were unsafe & the landing was never swept. The... More 

Helpful?
2 Thank ginihco
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will... More 

Boston
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 24 August 2016

Stayed here last year when it was a Best Western and had a great experience, so it was a no-brainer to book it again enroute to dropping off our son at Ithaca College. However, after driving more than three hours we arrived to the hotel to find out 1) our guaranteed reservation was nowhere to be found, 2) there were... More 

Helpful?
1 Thank cmackie
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It... More 

Belchertown, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2016

Do not stay here. Called to tell them we would be a late check in as we were visiting with friends. Got to hotel at 10:15pm. Checked in, given key. Opened door to a disgusting mess. Dirty Kleenex on the floor, toothbrushes in the sink, beds completely rumpled, water bottles on the bed, shopping bags on the other bed. It... More 

Helpful?
1 Thank ladykdew
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the... More 

Tucson, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 August 2016

The good: comfortable bed, cleaning staff very pleasant, good help in the restaurant. The bad: management was either non-existent or uncaring. Hallways were a mess with stains and trash every few feet. Stairs were dangerous with cracked and peeling steps. No one ever cleaned the leaves and dirt out of the hallways and outside doors were continually propped open. Checked... More 

Helpful?
4 Thank Bonnie P
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter... More 

Clarksburg, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 August 2016

They deserve a 0/5 on the rating scale. We made online reservations, and had the confirmation email with us. When we arrived, the clerk "searched" for our reservation (although it did not look like he did anything besides look at his computer screen - no scrolling or keys pushed). He then said he had no such reservation. When we pushed... More 

Helpful?
4 Thank irishgirlcmk
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding your booking were not addressed in a professional manner. The standard procedure in such cases is to confer with... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 August 2016

We come to this area two to three times a year as I have family here. We stayed at this hotel for one night in December '15 and were very pleased. When we made our plans to revisit the area, we immediately made our reservations for 4 nights at the hotel. While the housekeeping staff, the restaurant staff and the... More 

Helpful?
3 Thank hewirox
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. We value your opinion for improvement as these comments help us to improve upon the guest experience at our hotel. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us... More 

Worcester, Massachusetts
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 August 2016 via mobile

Check in time is 3pm, don't go any earlier because they won't let in before 3pm. Rooms were clean and neat. Hallways were kind of messy and one of the doors to the outside was kept open by a rock, so not locked. If you don't like the smell of chlorine don't get a room by the pool, it's overwhelming.... More 

Helpful?
Thank ethomliz
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. We hope you'll return to enjoy the continuous... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2016 via mobile

Currently still here as we have no other option. Although staff is friendly not much gets done when asked. We are here from Michigan for a week of baseball and traveled with a hitch. We asked if there was a spot to place it and were told that outside our window of our room had security cameras and would be... More 

Helpful?
1 Thank cproutm
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room

Additional Information about Rodeway Inn and Suites

Address: 121 Burgin Drive, Cobleskill, NY 12043-5009 (Formerly The Inn at Cobleskill)
Region: United States > New York > Cobleskill
Price Range: $77 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rodeway Inn and Suites 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Plus Inn Of Cobleskill Hotel Cobleskill
Best Western Cobleskill
Best Western Hotel Cobleskill
Cobleskill Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Rodeway Inn and Suites staff and other travellers.
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Questions? Get answers from Rodeway Inn and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“within our group we were in all different parts of hotel &all had same review stay somewhere else.”
 of 5 bubbles jimmE131VJ, 17 Oct 2016 | Read review
“best views”
 of 5 bubbles 842dexterf, 3 Oct 2016 | Read review
“Book at your own risk!”
 of 5 bubbles E2328OAamyh, 9 Sep 2016 | Read review
“Go elsewhere”
 of 5 bubbles christophermE5172UM, 8 Sep 2016 | Read review
“rude staff member”
 of 5 bubbles michazmic, 31 Aug 2016 | Read review
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