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Americas Best Value Inn & Suites

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62 Reviews from our TripAdvisor Community

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Showing 61: English reviews
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Cantonment, Florida
Reviewed 1 week ago via mobile

Rooms were in the process of being remodeled due to some kind of water problem. We rented two rooms and were the ONLY two rooms in the whole place rented. The others had all the furniture outside on the sidewalk. The next morning I realized why. The carpet along the entire back wall was soaking wet and the vinyl floor...

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Helpful?
Thank Chrissy B
DennisP1211, Manager at Americas Best Value Inn & Suites, responded to this review

Dear Chrissy B, I apologize for the inconvenience that may have caused during our remodeling process. We were in the process of changing the furniture in our rooms, therefore all the old furniture was outside. We also found out about the water problem in the room you stayed in and it has already been fixed. That was the only room...

Reviewed 27 December 2016 via mobile

I've never seen something this gross. Smelled like cigarettes and dirty feet. Sheets were dirty and had clumps of hair on them. Cigarette burns in the comforter, garbage left in bathroom and behind the dresser. Floors were so dirty and never vacuumed. I slept in my clothes to avoid touching the dirty sheets...I barely slept because it felt like a...

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Helpful?
Thank Kortney S
DennisP1211, Manager at Americas Best Value Inn & Suites, responded to this review

We must apologize for your unsatisfactory visit at our property. For the past few years, we have been working very hard to update and improve the guest experience at our hotel and have taken great pride to make sure everyone is happy and comfortable. We hope you will stay with us again when you’re in the area and if you...

Akron, OH
Reviewed 10 October 2016

I booked this hotel through the TripAdvisor app, very easy to use and accommodating asked for an early check in and was told through the app it was arranged with the hotel. When we got there at the allotted check in time we were told that was impossible and check in was not until 2 pm. We had driven all...

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Helpful?
Thank WishUWereHere24319
DennisP1211, Manager at Americas Best Value Inn & Suites, responded to this review

Thank you for staying with us and we appreciate your feedback. As far as early check-in is concerned, we always let our guests check-in early if the room is ready. We take pride in the cleanness of our rooms and our rooms are definitely non smoking so I am sorry about the smoke smell, we will certainly check that out....

Oklahoma City
Reviewed 9 October 2016

The place is old but the room was clean. It was quiet and fairly easy to access. There was plenty of space to walk my dog. However, the reason I would never visit this place again is because the employees (and I mean all of them) were unfriendly and never attempted a smile. It may be a cultural thing.

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Helpful?
Thank MyMM_13
DennisP1211, Manager at Americas Best Value Inn & Suites, responded to this review

Thank you for choosing our hotel and I apologize for the behavior of my staff. I have received many compliments for my staff friendliness so I don't know exactly what happened in your case but I will look into it and promise you to fix it, because our goal is provide the best service possible. I again thank you for...

Reviewed 9 September 2016

I booked this hotel on Expedia and I am not disappointed at all. Room was clean and very quiet at night. Staff was excellent, very friendly. Hotel is located close to Canada border-only half an hour. Lots of restaurant and shopping in the area. Overall it was a great stay.

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Helpful?
Thank Ronald G
DennisP1211, Manager at Americas Best Value Inn & Suites, responded to this review

Thank you for choosing our hotel and we are glad to hear that you enjoyed your accommodations here. We look forward to welcoming you back in the future.

Bridgetown, Barbados
Reviewed 9 September 2016

This is not the Hyatt, but nor is the price. If you want a modest lodging in a great location, comfortable soft bed, excellent air conditioning, lots of tv stations, microwave and fridge, and you don't mind it's a bit dated, you'll be as fine as I always am when I stay here, and have done for many years (it...

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Helpful?
Thank singinhurricanej
DennisP1211, Manager at Americas Best Value Inn & Suites, responded to this review

Thank you for staying with us and taking the time to write a review. We are very pleased to hear that we made your stay pleasant, and we look forward to seeing you again soon. Thanks again.

Reviewed 31 August 2016

During my visit to Buffalo, NY I chose this hotel because of their location and rates. Rates were very reasonable. I stayed for 4 nights and I must say this was a lot better place then most in the area. Others were kind of scary and old from outside but this place was excellent from outside and inside, very appealing...

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Helpful?
Thank Kristin D
DennisP1211, Manager at Americas Best Value Inn & Suites, responded to this review

Dear Kristin, We appreciate your kind words and thank you for choosing us while you were in Buffalo. We are thrilled to hear you had a great stay. Thank you again and see you soon.

Kingston, New York
Reviewed 22 August 2016

I just came back from my trip up to Niagara Falls. When I checked in I asked if they wanted to see ID, not very friendly. I asked for extra pillows & towels and they would not give us extra. The room was okay, no flat screen like they showed in the pictures, outdated but at least the shower was...

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Helpful?
1Thank ginawina1972
DennisP1211, Manager at Americas Best Value Inn & Suites, responded to this review

Thank you for choosing our hotel and I would like to apologize for the inconvenience. We never hesitate to give extra towels, pillows or any room amenities. I asked my clerk about this matter and she said, she never refused to give you the towels but since they were in dryer she said she would bring them to you as...

Reviewed 20 August 2016

This was the best place for our family gathering. We got two corner rooms which were almost like a small house. They were very large rooms and we almost felt like we ranted a house, and not a hotel room. One of them had full kitchen, Jacuzzi, fireplace nice big sitting area. We just simply loved it. They also have...

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Helpful?
Thank Daniel D
DennisP1211, Manager at Americas Best Value Inn & Suites, responded to this review

Thank you for staying with us and we appropriate your feedback. We are so happy that you had a great time while staying with us, which is what our goal is to satisfy each and every guests. We will see you again soon. Thank you

Boquete
Reviewed 17 August 2016 via mobile

Absolutely the pits. Run down rooms. Smells like an ashtray even though the rooms are non smoking. Beds are marginal. Ask for an AAA discount and was told I got it. Price came out $7 more than the advertised price. Will never stay again. Maybe never again in an Americas Inn property.

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Helpful?
Thank chiriconjo
DennisP1211, Manager at Americas Best Value Inn & Suites, responded to this review

We are very sorry for your unsatisfactory stay here and I apologize on behalf of my entire staff. Our goal is to provide the best service and stay for each and every guest and I assure that we will make this right and I encourage you to check us out again. Thank you for choosing ABVI and we hope to...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included

Additional Information about Americas Best Value Inn & Suites

Address: 9370 Main Street, Clarence, NY 14031 (Formerly Village Haven Motel)
Region: United States > New York > Clarence
Price Range: $61 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn & Suites 2*
Number of rooms: 32
Reservation Options:
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Also Known As:
Village Haven Hotel Clarence
Village Haven Clarence
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Questions & Answers

Here's what travellers have asked, with answers from Americas Best Value Inn & Suites staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Speak to Dennis about your needs.”
singinhurricanej, 8 Sep 2016 | Read review
“I could not recommend this hotel”
dragonfly4203, 9 Aug 2016 | Read review
“Pool side was very quiet”
Bekteshi, 2 Apr 2016 | Read review
“Bring flip flops to the shower”
JoeL107, 9 Nov 2015 | Read review
“Do not stay here.”
travelingbrittc, 1 Nov 2015 | Read review
5 of 5