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Staybridge Suites Buffalo-Airport

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Staybridge Suites Buffalo-Airport
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210 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Buffalo-Airport
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Showing 209: English reviews
Reviewed 14 August 2016

It is very good so far. The only bad thing my family faced in this hotel was the front office employee! she was really behaving toughly without any reasons. My family came about 1:00 PM and we know that the check in should be at 3:00PM. The front desk lady did her best to delay delivering the room till 4:00...

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Helpful?
Thank Ahmed I
Glenrothes, United Kingdom
Reviewed 2 August 2016 via mobile

Great longer-stay type hotel with great amenities. Room was a good size and was fresh and clean. From my point of view the only thing I missed, and that would have been a good addition is a kettle. Breakfast basic but good with lots of options available. Had issues at check-in as they couldn't find my name on the reservations...

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Helpful?
Thank bee04121981
F1665AZkareno, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

I am happy to hear that overall you had a pleasant experience! I would like to speak with you further regarding your check in experience. Our goal is to ensure that each guest experiences quality accommodations, delivered in an atmosphere of outstanding service. I sincerely apologize that our service fell short. I do look forward to hearing from you and...

Toronto, Canada
Reviewed 2 August 2016

Decided on a Buffalo long weekend getaway as I needed to get a dress for my daughter's wedding and they have so much more selection there. Looked at several hotels and went with the Staybridge Suites-Buffalo airport as the pricing was good and I'm an IHG member. I have our preferences set as away from the elevator and when we...

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Helpful?
Thank mizzie
F1665AZkareno, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

Thank you for your comments regarding your stay. I am so happy to hear that our staff was able to get you another room and that you had a wonderful stay. If you're ever in the Buffalo area again, i hope that you choose to be our guest again! Best Wishes on the Wedding planning!

Indiana
Reviewed 30 July 2016

Stopped here after a long day on the Thru-way. Beautiful hotel. Good breakfast. Quiet room. Only a half hour or so from the Falls, if you're interested. They were a bit understaffed when we got there, but the lone warrior at the front desk handled the rush like a champ, without loosing his helpful attitude. I'd stay here again.

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Helpful?
Thank SoloPapa97
Reviewed 29 July 2016 via mobile

Nice place, friendly front desk.... clean room, on the 1st day. But then .... After the first night they stopped making the beds, or cleaning the bathrooms, only trash and towel. Pool is unuseable, cloudy, kids jumping from hot tub to pool, its a mess. Breakfast in AM is hit or miss.... eggs, etc, but either over or undercooked. They...

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Helpful?
Thank Allthingschange
IHGService, Guest Relations Manager at Staybridge Suites Buffalo-Airport, responded to this review

Dear Allthingschange, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and...

Reviewed 25 July 2016 via mobile

This is the first negative review I've ever written. I'm pretty tolerant because I know how hard it is to work in the service industry. This is a nice hotel, rooms are fine, and front desk people are very nice. However, the breakfast every morning was a nightmare! The food was actually pretty decent. However, they were always out of...

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Helpful?
Thank Elizabeth M
Management response:

Thank you for your your candid comments regarding your stay and our breakfast service. I sincerely apologize that you had a negative dining experience, and will address this issue with our staff immediately. We pride ourselves on our service and feel awful that you had this experience.

Reviewed 24 July 2016 via mobile

Suites are spacious and new. Building and grounds were very clean and well maintained. Staff was great and manager Jennifer was excellent work with. From free dinner and cocktail hour. Sitting by the gas fire pit at night. Or playing basketball. Couldn't ask for a better place to stay during an extended stay - 2 months. We will be back...

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Helpful?
Thank sean s
Management response:

I'm so happy to hear what a wonderful stay that you had. I will make sure to let Jennifer know what an impression she made on you!

Montreal, Canada
Reviewed 9 July 2016 via mobile

Ideally located with numerous restaurants and a large shopping mall nearby. The room was large, well maintained and clean. The staff was friendly and helpful. The breakfast hot and cold buffet was a nice touch. Not great but helps save a few bucks and time. Just don't be late as they do a great job of shutting down quickly and...

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Helpful?
Thank twirch
Management response:

I'm happy to hear of what a wonderful stay that you had with us. We hope to see you again in the future!

Oklahoma City, Oklahoma
Reviewed 1 July 2016 via mobile

Stayed here for a race while helping my brother with merchandise at Lancaster Speedway. We had a 1 bedroom suite with a queen and full size bed that my friend and I shared. Seemed to be ok, no problems to note. Only one elevator working and they put us in the wrong room to begin with but fixed easily.

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Helpful?
Thank ACreativeNewDay
Management response:

I'm glad to hear what an enjoyable stay that you had, and that the issues that you encountered were addressed in a timely manner.

Raleigh, North Carolina
Reviewed 21 June 2016

First time here with the wife and definitely will return.Being our second time visiting Buffalo,first time was miles away down the road where you had to travel to be close to shopping,much better location here as you have the Mall a quarter mile to your left and and all your food shopping,and strip malls a mile away on your right.Really...

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Helpful?
Thank neptune007
Management response:

Thank you for your positive feedback! So happy to hear what an enjoyable stay you had with us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Staybridge Suites hotel near the Buffalo Niagara International Airport BUF. We are located off the New York State Thruway and just a few minutes from the Buffalo Niagara International Airport.The Staybridge Suites hotel is an all suite property with all the services of a traditional hotel, but the feel of home. We are the ideal hotel whether you are staying for one night, or for an extended stay. Our 98 spacious suites are unparalleled, with fully equipped kitchens, spacious living rooms, private bedrooms w/bath, and complimentary high-speed Internet. For your conference and meeting needs we also offer a spacious meeting room and board room.Conveniently located for your shopping needs, the Walden Galleria Mall is just minutes away. For the adventurous side is Niagara Falls, Darien Lake Amusement Park as well as the Buffalo Zoo. For the sports enthusiast the Ralph Wilson Stadium for the Buffalo Bills, and the HSBC Arena for the Buffalo Sabres are just a short drive south.Other features include 24 hr business center with free Internet, print/fax capabilities, free laundry facilities, 24 hr fitness center, enclosed pool and hot tub, courtyard with grills, theater room, putting green, free hot breakfast buffet, and evening receptions with light fare and drinks. ... more   less 

Additional Information about Staybridge Suites Buffalo-Airport

Address: 8005 Sheridan Dr, Clarence, NY 14221-6003
Region: United States > New York > Clarence
Price Range: $160 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Buffalo-Airport 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Staybridge Suites Buffalo-Airport Hotel Clarence
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Buffalo-Airport staff and other travellers.
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Questions? Get answers from Staybridge Suites Buffalo-Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Heard the lower floor is more noisey so you may want to request a higher level”
 of 5 bubbles 2014BoattownGirl, 16 Jan 2017 | Read review
“Only three floors; so the top floor was ideal.”
 of 5 bubbles lightzoom, 3 Jan 2017 | Read review
“Book early and use an IHG credit card for points. we get free rooms every year”
 of 5 bubbles thomasmR695FJ, 13 Nov 2016 | Read review
“They are all suites. Even the studios are a great accommodations with a ridge and stove if needed.”
 of 5 bubbles OneCanadianTraveler, 3 Nov 2016 | Read review
“plan on gin somewhere else for breakfast”
 of 5 bubbles dkdeltadawn, 4 Sep 2016 | Read review
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