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Best Western Plus Galleria Inn & Suites

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Traveller (15)
Room & Suite (8)
Dining (2)
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Overview
  • Excellent20%
  • Very good34%
  • Average25%
  • Poor12%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Best Western Plus Galleria Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Galleria Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (484)
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All reviewshot tub was out of ordergalleria mallroom was cleancontinental breakfastfront desk staffnight's sleepking suiteniagara fallsbuffalo areaconvenient locationminute driveshoppinghighwaycerealtelevisioncouchrefrigerator
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121 - 125 of 474 reviews
Reviewed 21 October 2015

The layout of the rooms and hallways are odd. It almost feels like they put glass on an old motel. The common areas seem newer and are clean and the breakfast is about as good as you can expect from this type of self-serve continenta...More

Thank aaronds
Response from Dharmesh P, Guest Relations Manager at Best Western Plus Galleria Inn & SuitesResponded 22 October 2015

Thank you for sharing your recent stay in our hotel. We sincerely apologize that we didn't meet your expectations in providing a comfortable stay. We'll have this looked into by our management and also remind our staff of their duties. Thank you for staying with...More

Reviewed 16 October 2015

This is the 3rd time we've stayed at this hotel which offers a convenient location to find various shopping locations. Lots of parking and free Continental breakfasts. Lots of parking, free wi-fi, in-room fridge, computer/printer use for guests and friendly staff. Room 112: check first...More

Thank Karen M
Response from Dharmesh P, Guest Relations Manager at Best Western Plus Galleria Inn & SuitesResponded 21 October 2015

Hello Karen M, I hope that your overall experience at our hotel was definitely worthwhile and I apologize for any setbacks that you have experienced during your stay with us. We want you to know that your voice is of utmost importance to us and...More

Reviewed 2 October 2015

I had seen decent reviews for this hotel given my price range. I found myself paying $135 for a room that had many ants, didn't smell good, and a pool/hot tub that was out of service. The staff were very nice but it certainly was...More

Review collected in partnership with Best Western
Thank Lauren T
Response from Dharmesh P, Guest Relations Manager at Best Western Plus Galleria Inn & SuitesResponded 21 October 2015

Hello Lauren T, Thank you very much for your review and for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. I hope you enjoyed the rest of your stay and that you will give...More

Reviewed 19 September 2015

Overall, an acceptable mid-priced motel. We were there for a family wedding. Main disappointment was that TV was not as "advertised." No ESPN or ESPN2. Had to watch Ohio State football on ESPN3 on my laptop. They had ESPN News and ESPNU. Ugh. Thank goodness...More

Thank Buckeyegal1234
Response from Dharmesh P, Guest Relations Manager at Best Western Plus Galleria Inn & SuitesResponded 1 October 2015

We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our accommodations, amenities and services. It's our primary goal...More

Reviewed 16 September 2015

This past weekend me and my boyfriend stayed with our friends for a concert on Saturday night. Room only costed the four of us like $45 each which isn't bad for what we got. There was a small fridge in the room and the beds...More

Thank Kym W
Response from Dharmesh P, Manager at Best Western Plus Galleria Inn & SuitesResponded 17 September 2015

Thank you for your recent stay. we are pleased to hear that you had a great experience and we look forward to seeing you here again!

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Laundry Service
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 71 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cheektowaga
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 71 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cheektowaga
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (8)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"ask for a room with a larger bathroom"
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"Downtown has worked for me in the past. Guess I've got to go back."
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"Ground floor rooms are easy to access from the parking lot"
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"No idea because it is such an awful layout"
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