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We met some friends who flew up for the weekend and both families stayed at the hotel. The hotel was very clean and there was plenty of parking.
We were very pleased with our stay and will stay here when we fly out of the...More
We were in this hotel for two nights March 2018. I checked in and went to the room. Ants crawling around tile floor. Went to front desk and told cannot be moved as hotel is sold out. I was told they would clean it up...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cheektowaga North EastResponded 3 April 2018
Thanks for staying with us and for leaving a review. It is regrettable that the condition of the room and housekeeping services negatively affected your overall satisfaction. We take comments such as these seriously and would like to follow up with you. I...More
Stayed for two nights in February 2018. Check-in was quick and easy with a pleasant greeting. Slept well on a comfy mattress with excellent climate control in the room. Had breakfast both mornings that was hot, fresh, and delicious. Overall, a great stay!
We enjoyed our stay in this hotel. It is clean and nicely set up (plenty of space). The heated pool was very warm (nice when it's exceedingly cold outside), and uses salt water. Exercise room is small, but adequate (during our stay whenever I went...More
A clean, spacious room and friendly staff made for a relaxing stay. The location was convenient for our shopping activities and attending the outdoor world jr game. During breakfast, we had a manger notice that my wife was on crutches recovering from a knee injury...More