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Holiday Inn Express Buffalo Airport

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Traveller (102)
Room & Suite (26)
Dining (15)
Overview
  • Excellent29%
  • Very good45%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(60 reviews)
“buffalo airport”(49 reviews)
“hi express”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (374)
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108
154
65
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108
154
65
22
14
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All reviewsfront deskbuffalo airporthi expressroom was cleanacross the streetyogurtmini fridge and microwavean early flightbreakfast staffturkey sausagepool and jacuzzipancake machinecleaning staffniagara fallsthe breakfast arearental caran overnight stay
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21 - 25 of 363 reviews
Reviewed 15 May 2017 via mobile

We stayed here after the airline placed us here. Hotel basic. The room we were in fist floor noisy traffic. View out to parking lot. By this time we didn't care we were so tired. Great that they have courtesy shuttles to airport. Free wifi.More

Thank Cynthia L
Response from HotelManagement131, Manager at Holiday Inn Express Buffalo AirportResponded 17 May 2017

Hello Cynthia, Thanks for sharing your experience with us. Next time you're passing through I hope you get a little more time to appreciate the hotel and our staff. I believe had you spent more time here you would see we're a lot more than...More

Reviewed 10 April 2017 via mobile

I really wanted to like this hotel. The rooms are spacious and the proximity to the airport and interstate are unbeatable. However, I am extremely disappointed. Let me start off by saying that the woman who checked us in was absolutely fabulous and I wish...More

4  Thank Alyssa C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Buffalo AirportResponded 7 May 2017

Dear Alyssa C, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay, particularly with the cleanliness of the room and level of service and your interaction with one...More

Reviewed 14 March 2017

We picked this location because it was a good location for us, new and pre-paid for the room for a two-night stay in advance because of the price. I had called a few weeks ahead to request a Baby crib for our room for my...More

2  Thank laujust2017
Response from IHGService, Guest Relations Manager at Holiday Inn Express Buffalo AirportResponded 9 May 2017

Hi laujust2017, Thank you for your stay and for taking the time to share your experience with us. Your review is important as it will help us monitor the things we need to improve on. However, I am very sorry to learn that we fell...More

Reviewed 9 March 2017

Spent two nights here. One right after a late arrival at the airport. The second on an early departure. The level of noise seemed average. Service was good and the rooms decent. The biggest plus was the really quick shuttle service from the airport. I...More

1  Thank Andrew S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Buffalo AirportResponded 23 March 2017

Dear Andrew S, Thank you for your review and we are pleased that you thought the shuttle service and room accommodation was well appointed. This is what we strive for every time a guest stays with us, it is good to know we made a...More

Reviewed 1 March 2017

Clean, comfortable quiet room. Free parking. Right across the street from airport. Great work out room. Very friendly staff. It was great to be recognized as an elite IHG club member. Everything in room worked. Free hotel breakfast was much better than most. Very enjoyable...More

Thank Claude P
Response from HotelManagement131, Manager at Holiday Inn Express Buffalo AirportResponded 13 May 2017

Claude, I'm happy to see you enjoyed your time with us. We always appreciate seeing feedback from our guests, especially loyal IHG rewards members. We hope to see you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Dry Cleaning
Laundry Service
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
USD 95 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 95 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (102)
Room & Suite (26)
Dining (15)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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barbkal2016
20 June 2016|
AnswerShow all 3 answers
Response from mjp6001 | Reviewed this property |
I just confirmed the shuttle runs 24/7! Michelle
0
Votes
Room Tips
"specify 1st floor!!"
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"The rooms on one side of the hotel are a bit larger and some have king beds as well as a sleeper sofa."
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"King Suite with the Jetted Tub is nice."
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"didnt hear the airport - good sound proofing."
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