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Comfort Inn Cheektowaga

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287 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Leighton Buzzard, United Kingdom
Reviewed 25 September 2016 via mobile

This hotel is out of the way and needs a car to get about. There is a 711 over the road along with a Wendy's. 15 min drive into downtown or the big mall. Only real criticism is reception Staff were not the most friendly or helpful people in the world and the breakfast is well... Just odd... Hot stuff...

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Helpful?
Thank Vinegaruk
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hello Vinegaruk, Thank you for your review. I'm sorry our staff did not meet your expectations. I will make sure to address the entire staff to make sure that they are properly conducting themselves. We do our very best to ensure all our guests feel welcomed and comfortable throughout their stay- so to hear that our staff when you were...

Boston, Massachusetts
Reviewed 20 September 2016

I have stayed at this Comfort Inn twice on road trips. Each time, the room has been clean and well appointed. While all Choice Hotels offer a complimentary breakfast, they do vary quite a bit. The breakfast at the Cheektowaga Comfort Inn serves a variety of cold and hot breakfast items - something for everyone. However, the best part of...

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Helpful?
1Thank klwalk
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hi Klwalk, Thank you so much for your review! We are always so happy to hear that guests return because they're so satisfied with our property and staff! We work hard to ensure all guests feel as comfortable and welcome as possible. We do hope we see you again next time you stay in the area! Best Wishes, Madison T....

Syracuse, NY
Reviewed 15 September 2016

First, I was told that this location was very close to the University of Buffalo: NOT. The people who tell you this are in another country, so they don't know. The area where it's located is not good: near railroad tracks, a "junkyard" (in a resident's word), is very industrial. But, close to the thruway. Once the FD lady talked...

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Helpful?
Thank Johanna56
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Johanna, Thank you for your review. I apologize about the issues you encountered with our location. On the Choice Hotels website, it gives the number for Choice International directly instead of the hotel front desk- so when you call and speak to them, they aren't always correct when they tell you what is or is not near us. Our phone...

London, Canada
Reviewed 7 September 2016 via mobile

Convenient location. Modern Fitness Center. Banquet/Meeting Rooms on site. Computer with Printer for use of all guests. Ample Parking. Great Complimentary Hot breakfast and Friendly Professional Staff are top highlights of this hotel. Pet Friendly hotel. No smoking in the building. One drawback to the hotel was that the indoor pool is a bit on the small side and apparently...

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Helpful?
1Thank MarshaBou
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hi MarshaBou, Thank you so much for the review! I'm so glad that you enjoyed the hotel during your stay. We do our very best to make sure every single one of our guests feel welcomed and comfortable. I do want to apologize for the situation regarding the pool. I can completely understand why you would want to refrain from...

Clyde, Ohio
Reviewed 1 September 2016

we were so grateful to comfort inn. we had no reservations but they accommodated us without issue. our room was nice and comfortable, however we had a chair which we didn't use due to stains. otherwise our room was very clean. our bathroom was very clean. the staff were pleasant and helpful. breakfast was good! well worth the stay. we...

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Helpful?
1Thank schwan
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hello Schwan, Thank you for your review! I'm so glad to hear you enjoyed your stay with us; it's always so nice to hear that our guests are enjoying the property. I am sorry about the ottoman/chair in your room. I will make sure to bring this up to housekeeping/management so they are aware and we can get it fixed/replaced...

Chicago, Illinois
Reviewed 30 August 2016

My husband and I stayed here as a midway point on a road trip. The check in process was quick and easy (we'd pre-booked/paid from Hotels.com). And she mentioned that 24-hours the breakfast area had complementary coffee, water, juice, cookies, and fruit. That was a perfect pick-me-up after being on the road all day. So it really felt like they...

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Helpful?
1Thank Lauren E
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hi Lauren, Thank you for your review! I am so happy to hear that you enjoyed your stay with us. Our staff does their very best to ensure that all guests feel welcomed and comfortable throughout their stay. I'm also very happy that you were able to enjoy all the amenities we offer. We do hope we see you again...

Reviewed 30 August 2016

This wasn't a bad stay. Our softball team stayed here for a tournament. At first hotel seemed a little worn down. However, the room was clean. Neighborhood wasn't bad. Easy access to Niagara Falls (20 Mins) and downtown Buffalo. Staff was friendly. There was a woman handling the free breakfast who always said good morning and asked about our softball...

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Helpful?
1Thank Greg J
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hi Greg, Thank you for reviewing! I'm glad to hear you enjoyed your stay with us. Our staff does their very best to ensure all guests have the best possible stay. We hope to see you again next time you're in town. Best wishes, Madison T. Front Desk

Buffalo
Reviewed 25 August 2016

I needed a hotel near an event I was going to and this turned out to be a good option. Seems like something must have been going on as all the hotel rates were very high, even for a friday and saturday... I payed $425 for 2 days after taxes. Aside from the price it was well managed and clean....

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Helpful?
Thank MarkBuffalo
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hello, Thank you for your review! I'm sorry that you were disappointed in the pricing of our property- summertime in Buffalo is a very busy time for most hotels, with most properties in the city and surrounding areas being completely sold out almost every Friday and Saturday- so unfortunately that means the rates can be a little higher for those...

Oshawa, Canada
Reviewed 17 August 2016

We had 2 Queen sized beds for our sons to accommodate us just for 12 hours to attend a family funeral. In the morning our oldest son found bed bugs in his bed and it was brought to management attention right away. Their idea of remedy was a refund of $50.00 on a $ 158.00 plus room. SERIOUSLY??? that doesn't...

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2Thank justmoi1604
Comfort_Inn_NY028, General Manager at Comfort Inn Cheektowaga, responded to this review

Thank you for taking the time to write about your son’s stay here with us. Responses like yours are very troublesome to hotels, due to the fact that accusing them of having any type of bugs- especially bed bugs- is extremely damaging to their reputation. Your son’s checked in with us at 4:30p the prior day- and first thing in...

Aurora, Illinois
Reviewed 16 August 2016

We booked a room at this Comfort Inn and were given handicapped room #127, with one King bed and a roll-in shower. This room is completely lined with furniture such that there is no place to put a large suitcase, no place to put a smaller suitcase except perhaps on the one small overstuffed chair, and no room to turn...

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Helpful?
1Thank genealmom
Comfort_Inn_NY028, Manager at Comfort Inn Cheektowaga, responded to this review

Hello, I am very sorry for the issues you encountered during your stay. We do our best to make sure all of our rooms are comfortable for the guests- so to hear that your original room did not meet your expectations is disappointing. Unfortunately, what Madison mentioned about the room and furniture is true. Choice International requires every room to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Self-Serve Laundry

Additional Information about Comfort Inn Cheektowaga

Address: 475 Dingens St, Cheektowaga, NY 14206-2444
Region: United States > New York > Cheektowaga
Price Range: $107 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Cheektowaga 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Comfort Inn Cheektowaga Hotel Cheektowaga
Cheektowaga Comfort Inn
Hotel Style:
#5 Romantic Hotel in Cheektowaga
#6 Family Hotel in Cheektowaga
#7 Business Hotel in Cheektowaga
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Cheektowaga staff and other travellers.
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Questions? Get answers from Comfort Inn Cheektowaga staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms 219 and lower (odd numbers) are in view of the parking lot”
 of 5 bubbles joannab437, 10 Dec 2016 | Read review
“Just a few planes going over but not disturbing noise”
 of 5 bubbles Kyeyune, 26 Oct 2016 | Read review
“We had a room on the second level facing the highway...very quiet.”
 of 5 bubbles AndreaToronto, 12 Aug 2016 | Read review
“The hotel is old and musty. Turn on the air condition to get rid of the smell like I was told by the front desk.”
 of 5 bubbles melmci, 3 Aug 2016 | Read review
“The rooms closest to the Freeway were surprisingly very quiet and had their own relatively private access from the very back of the Hotel.”
 of 5 bubbles cmill7822, 3 Aug 2016 | Read review
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