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I visited this hotel 32 years ago, and it was a beautiful old Victorian hotel with wonderful service and excellent food and accommodations. Sadly, it is now run down and poorly staffed by mostly young, inexperienced high school and college students who needed summer employment....More
3 Thank disappointed678
Response from Brittany B, Front Office Manager at Athenaeum HotelResponded 12 September 2015
Thank you for your review of the Athenaeum. I am saddened to hear that your visit did not meet your expectations.
While it is true that a large portion of our staff is young due to the seasonal work, we sincerely hope that they are...More
Initially, I was somewhat disappointed in my premium single room. There was no comfortable reading chair (only a formal straight back chair), the lamp had cobwebs, no coffee pot, and the carpet was terribly stained. The bathroom was okay but only had a shower, no...More
This is a lovely old hotel in easy proximity of all the Chautauqua Institutions facilities. The staff are friendly and helpful. The rooms are shabby. Ours had 2 twin beds with very hard mattresses and hard (not fluffy pillows). The rooms have individual air conditioners...More
Went last weekend to the Athenaeum with another couple to enjoy Chattaqua
What a dump of a hotel. I'm sure at one time it was nice, but is in such disrepair with worn and stained carpeting, rotting wood panels.
The room was atrocious and uncomfortable,...More
My husband and I have been frequent visitors to the Chautauqua Institute for 15 years, but always staying off-campus to avoid the high charges for rooms. We had always dreamed of someday splurging for a stay at the Athenaeum Hotel. When they offered a half-price...More