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Holiday Inn Westbury

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223 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Reviewed 23 December 2014

We came to Long Island for a wedding and choses this hotel for its proximity to the venue. It was perfect and a great value! It was close to JFK, very easy to get to, has nice amenities for the price, free parking & wifi, a great little gym, extremely nice & helpful staff, and is close to many great...

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Helpful?
Thank Valerie N
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valerie N: Thank you for taking the time to provide us with your feedback. We are very thanful and appreciative of your Five Star review. We love knowing that we met and exceeded one's expectations, and certainly provided you with the accommodations, services and amenities that were apparently desired and appreciated. We certainly hope that if and when you...

Mexico, New York
Reviewed 21 December 2014

Stayed here for a wedding next door at the Chateau Briand (an awesome place all by itself), great price, hoppin' location, sports bar in the hotel was awesome, all the hotel staff was friendly, smiling, and very welcoming...would definitely come again...nice courtyard inside as well, rooms were clean, neat and comfortable. Party on!

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Helpful?
1Thank Robert P
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for taking the time to provide us with your feedback. We are very pleased to read that you enjoyed your overall experience, and our accommodations, services and amenities. We're happy to know you enjoyed the wedding you attended at Chateau Briand Caterers as well. The Holiday Inn Westbury and the Chateau Briand have created a great working partnership....

turgtusteynam
Reviewed 16 December 2014

This is okay. It was clean enough and operational enough. I couldn't get my PC to work with their wireless even after calling their support, though. That was frustrating. Front desk people were very nice. Breakfast staff rather uncaring. I ordered breakfast from the menu but they got my potatoes from the buffet and they were soggy and boring. After...

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Helpful?
1Thank keith e
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear keith e: Thank you for providing us with your feedback. Any and all feedback is very much appreciated. We thank you for recognizing our cleanliness and operational strengths. We also appreciate you mentioning the friendly experience you had with our Guest Service Agents at the front desk. We apologize that you experienced difficulty with our wireless service and the...

NYC
Reviewed 10 December 2014

I stayed here one night for a nutritional conference, and had a very nice stay. The staff was terrific, friendly and helpful, and my room and bathroom were clean and comfortable (I was on the 3rd floor facing the outdoor pool, which was closed for the winter but still a nice view, and was very quiet). Ate breakfast and dinner...

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Helpful?
Thank Juliettegold
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Juliettegold: Thank you very much for your review. We are delighted to read that you enjoyed your stay with us at the Holiday Inn Westbury. We are very pleased to know that you found our rooms to be clean and comfortable. We're also very happy to see that you found our staff to be friendly and accommodating. That of...

Twin Lake, Michigan
Reviewed 4 December 2014

I stayed one night at the Holiday Inn Westbury. The hotel lobby and Bar / Grill has been renovated and very nice. After the lobby it is old and outdated although seems to be clean. The bar / grill (The Sporting News Grill) looks very nice. I had the one free drink but the food looked very nice. The rooms...

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Helpful?
1Thank MarkVK1959
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your review and feedback. We certainly appreciate your input. We are glad that you enjoyed your stay overall. Please know that he Holiday Inn Westbury continues to invest various resources back into the Hotel for our guests' added comfort and convenience. The owners and the management team are dedicated to continuing to increase the overall value of...

New York City, New York
Reviewed 1 December 2014

I work across the street at a certain big box store and we were open on Thanksgiving and had weird hours for Black Friday and the following day, so a few of my coworkers and I got a room together. I was surprised to find out that they had a special rate for (insert our store name here) so that...

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Helpful?
1Thank NewtypeGirlie
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear NewtypeGirlie: Thank you for you Five Star review and feedback for the Holiday Inn Westbury. We certainly appreciate your time and consideration in providing us with your review. We are delighted to see that you enjoyed your stay, and we thank you for recognizing our friendly and hospitable team. We thank you for your loyalty to IHG and the...

Scottsdale, Arizona
Reviewed 12 November 2014 via mobile

This hotel has always offered consistent, friendly and helpful service. I have been to this hotel four times over the last five years, and have always felt comfortable. It has a nice restaurant and bar attached, with plenty of space and viewing for sporting events.

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Helpful?
Thank george t
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you very much for providing us with your feedback and sharing your experience with our team and others. We certainly appreciate you being a repeat guest. We thank you for your loyalty, and we hope that we may continue to be your host when you return to the area. We will certainly continue to do all we can to...

Boca Raton, Florida
Reviewed 12 November 2014

We were checked in by this cocky guy named James, who thought that he knows it all and had a real attitude. No, it had nothing to do with being a New Yorker. It was just annoying. Yet, Cynthia, the lady who checked us out was really great and very helpful. While the rooms are nice and clean the noise...

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Helpful?
1Thank RALFBKK
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for sharing your opinion. Every review provides the Hotel with an opportunity to make improvements. The vast majority of our reviews, including those that are on the Hotel's official website mention our exceptional customer service, specifically from our Guest Service Agents. We will continue to do all we can to please all of our guests. We are sorry...

Edison, New Jersey
Reviewed 5 November 2014

Rooms are decent, but carzy busy hotel with a good deal of noise at night. Would not suggest for families. Sporting News (hotel bar) is dead all mid-week, yet still has slow/poor service? As for the food, over-priced for the very average pub grub.

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Helpful?
1Thank CelticMin
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your review and feedback. All reviews are given their due time, attention and consideration in order to determine how we may make various improvements to enhance one's experience when selecting the Hotel, whether it be for business or pleasure. We will certainly share your experience with our team to ensure we only get better in providing our...

New York City, New York
Reviewed 30 October 2014

Nice location; I've stayed here several times over the years. The people here are helpful and friendly. The re-done restaurant is, honestly, nothing special, but it was certainly okay. The shower had two temperatures: hot and scalding. Maybe it was just my room. After all is said and done, I guess I'd go back again.

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Helpful?
Thank Mike S
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your recent review and feedback. We are happy to read that you enjoy our convenient location, and our staff to be friendly and accommodating. I do apologize that you experienced problems with your water temperature. We will certainly check and make sure our water temperatures are set properly and ensure the mixing valves in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Westbury is an independently owned and operated full service IHG Hotel. It provides guests with 152 rooms and suites as well as banquet and catering space that may accommodate up to 120 guests. The Hotel offers its accommodations, amenities and services to the corporate, leisure and social traveler from all of the world. It's centralized location within Nassau County, Long Island, NY makes it an ideal and convenient host to many. For those visiting the towns of Westbury, Garden City, Mineola, Uniondale, Carle Place, Roslyn and the surrounding area, the Holiday Inn Westbury is the ideal Hotel to consider being your host. Local attractions to the Hotel include Eisenhower Park, Nassau Coliseum, The Space at Westbury, Westbury Music Fair, Roosevelt Field, Museum Row, Old Westbury Gardens, Bethpage State Park, Jones Beach and much more. The Hotel is also in close proximity to New York's JFK, LaGuardia and Islip Airports. The Hotel is also located within walking distance to the Long Island Rail Road (Carle Place Train Station). Other nearby interests include Hostra University, Adelphi University, LIU Post, Nassau Community College, Winthrop Hospital and North Shore LIJ Hospitals and affiliates. The Hotel's amenities include but are not limited to the following: Outdoor garden courtyard and pool (seasonal), 24 hour business center, 24 fitness center, 24 hour guest laundry room, complimentary WiFi, ice machines, drink and snack vending machines, etc. Guests of the Hotel may enjoy the Hotel's onsite Restaurant, which is LiLLies Restaurant and Bar. LiLLies serves breakfast, lunch and dinner Fridays, Saturdays and Sundays, and breakfast and dinner Mondays - Thursdays, as well as room service to in-house guests. It offers guests a delicious eclectic mix of Italian/American fare with something for everyone to enjoy. It has a full bar that offers guests a delightful selection of fine wines and spirits, as well as a variety of select beers on tap and in bottles. Restaurant Hours: Breakfast Daily: 6:30 am - 11:00 am Dinner Daily: 5:00 pm - 10:00 pm Bar 5:00 pm - 11:00 pm Sunday - Thursday & to Midnight on Friday & Saturday In-House Guest Room Service: Same times as Restaurant/Dining is available. Lunch (seasonal): Friday, Saturday and Sunday 12:00 pm - 2:00 pm (Mother's Day Weekend - Labor Day Weekend) ... more   less 

Additional Information about Holiday Inn Westbury

Address: 369 Old Country Road, Carle Place, NY 11514-2122
Region: United States > New York > Long Island > Carle Place
Price Range: $208 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Westbury 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Holiday Inn Westbury Hotel Carle Place
Holiday Inn Carle Place
Carle Place Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Westbury staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Westbury staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views of the courtyard are pretty.”
TravelJenks, 10 Apr 2017 | Read review
“We were on 1st floor, which I normally don't like, but it was fine.”
CWHintheBronx, 15 Mar 2017 | Read review
“I was on the first floor and noise was not a problem. Our wedding reception was next door and within easy walking distance (62.3ft).”
sasmit1, 30 Nov 2016 | Read review
“Our room was on the ground floor overlooking the pool and was quiet and close to reception and bar.”
Jackiepcs, 2 Oct 2016 | Read review
“Ask for a room with a view if the courtyard and pool.”
35carolynw, 25 Sep 2016 | Read review
5 of 5