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    Quality Inn & Suites Palm Island Indoor Waterpark

    8250 Park Road, Batavia, NY 14020
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (68)
    Room & Suite (29)
    Pool & Beach (14)
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    Overview

    • Excellent26%
    • Very good25%
    • Average18%
    • Poor15%
    • Terrible13%
    20 Mar 2017
    “Great Weekend”
    2 Mar 2017
    “Fun for the kids”
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites Palm Island Indoor Waterpark
    Special Offer: Choice Privileges Points
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 1 July 2015

    We were looking for a place for an overnight getaway. This hotel was not worth the $138 we paid. Our room looked out onto a roof with machinery and every once in a while a maintenance man walked by. The bathroom shower grout was moldy...as...More

    Helpful?
    Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor Waterpark

    On behalf of our entire team, please allow me to apologize for failing to exceed your expectations. I will make sure that your concerns are addressed with each of my staff members in order to ensure that we are using your feedback to improve the...More

    Reviewed 29 June 2015 via mobile

    Came in early for a Fastpitch Tournament and extended stay for the Brad Paisley Concert. While both were rained out - we enjoyed our mini vacation - 4 night stay. Teens were busy with shopping at near by stores, free wifi and the waterpark. Parents...More

    Helpful?
    Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor Waterpark

    I am very happy to hear that you enjoyed your stay with us, though I am sorry that your other plans were rained out! I will be sure to pass your compliments on to Chelsea. She will be pleased to hear that she helped make...More

    Reviewed 26 June 2015

    we just stayed one night. Purchased the deluxe package with waterpark tickets, coupon for dinner and coupon for breakfast. dinner was good breakfast was just ok. The waterpark was small but we still had fun. with four of us taking showers the water was only...More

    Helpful?
    Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor Waterpark

    Thank you for taking the time to review our hotel! I am happy to hear that you enjoyed the food in the restaurant, and had fun in the waterpark. I am sorry though, to hear of the issue with the hot water. I will make...More

    Reviewed 22 June 2015

    The owner needs to put some money into this place--drab paint in the dining room, veneer lifting off table tops in the dining room--just a run down look about the place--checked out and wasn't even asked whether our stay was satisfactory or not--in room binder...More

    Helpful?
    Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor Waterpark

    Thank you for taking the time to leave us a review. I do sincerely want to apologize for failing to exceed your expectations, and would like to assure you that we do have many updates/renovations planned for the very near future. The satisfaction of our...More

    Reviewed 15 June 2015

    Our stay at Clarion Batavia. Hotel and room do a really really good job providing all of the comforts home and were extraordinarily tidy. Mattress and pillows insure that you won't have so much of a chance of going around restless the next day at...More

    Helpful?1  
    Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor Waterpark

    I'm very happy to hear that you found your stay with us comfortable and accommodating. The satisfaction of our guests is very important to us. Thank you for your review, and please stay with us again soon!

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 76 - USD 160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    Photos
    Traveller (68)
    Room & Suite (29)
    Pool & Beach (14)
    Dining (12)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Oliver's Candies
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    1.93 km away
    Palm Island Indoor Waterpark
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    1.89 km away
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    Questions & AnswersAsk a question
    brownsugar588
    What comes in the package deal
    14 March 2015|
    What is your answer?
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    brownsugar588
    Does the hotel room package comes with passes to the water park.. and to the Batavia casino and buffet
    14 March 2015|
    Answer Show all 2 answers
    Response from ParkRoadHospitality | Property representative |
    We have packages available that comes with four passes to the water park, $25 breakfast voucher towards our in house restaurant and also $25 Casino voucher towards Batavia Downs. We also offer $25 Dinner Voucher with our... More
    1
    Vote
    motherhen466
    how much does it cost for my grandchildren to swim there, as I have booked a room for a week and would love to have my grandchildren swim here at the hotel?
    9 March 2015|
    Answer Show all 2 answers
    Response from ParkRoadHospitality | Property representative |
    Thank you for your inquiry. If you are reserving your room for a week please contact us directly. We will be happy to answer any of your questions. We do sell day passes if the hotel is not sold out with packages.
    0
    Votes
    Room Tips
    "Book Suites"
    Read review
    "we stayed near the water park for convience"
    Read review
    "Quieter rooms are away from the water park access. If you are traveling with kids, get the rooms over..."
    Read review
    "Pick a different hotel."
    Read review