We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Quality Inn & Suites Palm Island Indoor Waterpark

Orbitz.comUSD 95*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 95*
USD 95*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Quality Inn & Suites Palm Island Indoor Waterpark
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

375 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Quality Inn & Suites Palm Island Indoor Waterpark
See the most recent reviews
Showing 374: English reviews
Cheektowaga, New York
Reviewed 1 February 2017 via mobile

We stayed here last weekend for a Labor Union Conference. We had a room on the 5th floor. The room and bed was clean and included a refrigerator and micro wave. The bed was comfortable but the wall paper was starting to peel. The bathroom was very small and the bathroom quarters were very tight. I am tall and the...

 Report
Helpful?
Thank Stephen S
Addison, New York
Reviewed 16 January 2017

Spur of the moment trip to break up the winter blahs. I remembered seeing this place last summer when I took my older kids to a concert at Darien Lake, and since it was the long holiday weekend for Martin Luther King Day, I decided to bring my 9 year old son and 8 year old niece to try out...

 Report
Helpful?
1Thank Mrs D
Massapequa Park, New York
Reviewed 23 November 2016

In the midst of a family emergency, booked two rooms at this hotel. Pictures online and reviews were decent, and the price was good. What a mistake! Hotel has seen better days. Front desk staff very nice, but that's the best I can say. One room smelled like wet dog and the other reeked of cigarette smoke( non-smoking room). Tub...

 Report
Helpful?
2Thank Cynthia91490
Reviewed 23 November 2016

Was traveling for Thanksgiving and decided to stay here as the rates were good. Easy on and off the NY Thruway. Lots of parking and lots of rooms. Staff was friendly. Room had everything we needed. A bit dated, but no real complaints. Plenty of hot water. The toilet was loose, but still worked fine. Pet friendly, with a surcharge....

 Report
Helpful?
Thank Jason W
Kent, New York
Reviewed 13 November 2016

We brought the kids to swim and enjoy a sleepover with their frends and we all had a fabulous time. the food in Oasis is terrific! we had one of the best fish fry i have had in a long time. The hotel staff was very friendly!

 Report
Helpful?
Thank 942debi
Kendall, New York, United States
Reviewed 13 November 2016 via mobile

My husband and I decided to take the grandkids out for a night. We choice this hotel since the water park was attached. The hotel needs help, maintenance wise. The faucet in the tub would not switch off of shower, so it was hard to fill the tub. The exhaust fan was loud and grinded at time. The sofa bed...

 Report
Helpful?
1Thank Nancy S
Middleport, New York
Reviewed 11 November 2016

The Quality Inn in Batavia was the location of our wedding party overnight accommodations. The hotel changed hands between us reserving the rooms and the actual wedding. The staff was extremely helpful in making sure all things discussed were in place during the transition. The new staff is in the middle of making renovations and they were very upfront about...

 Report
Helpful?
Thank drtaxalbone
Buffalo, New York
Reviewed 7 November 2016

We had a work party in their Atruim room and it was beautiful! The staff was more than accommodating with our special needs! Everyone there was helpful and nice! They even continued to check what we needed during the event! Thank you!!

 Report
Helpful?
Thank cassamjac
Reading, Vermont
Reviewed 25 October 2016

This hotel is shabby at best. We had to have our room changed when we discovered bed bugs in the first room. The management did not seem very surprised which was a bit disconcerting. No bugs found in the replacement room but the room was in sad need of repair. Torn wall paper, holes in the wall, peeling paint and...

 Report
Helpful?
2Thank charlee512016
Akron, Ohio, USA
Reviewed 25 October 2016

I was expecting this hotel to be better maintained since it has a water park attached to it, but all throughout this hotel is literally falling apart. The bed was comfortable but everything else was average or poor. No complementary breakfast. The showers felt gross and rusted metal was everywhere. I wouldn't stay here again.

 Report
Helpful?
1Thank 585brentr

110 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (69)
Viewed
Bathroom (5)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (17)
Viewed
Dining (2)
Viewed
Pool/Beach Area (8)
Viewed
Family/Play Areas (3)
Viewed
View from Room (1)
Viewed
0:32
Videos (1)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (11)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (6)
Viewed
Bathroom (1)
Viewed
Other (4)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Batavia hotels
0.6 km away
La Quinta Inn & Suites Batavia
0.4 km away
BEST WESTERN Crown Inn & Suites
0.6 km away
Holiday Inn Express Hotel & Suites Batavia - Darien Lake
Show Prices
Show Prices
Show Prices
0.7 km away
Hampton Inn Batavia
Hampton Inn Batavia
#2 of 12 in Batavia
426 reviews
0.9 km away
Hotel at Batavia Downs
Hotel at Batavia Downs
#3 of 12 in Batavia
24 reviews
0.7 km away
Comfort Inn
Comfort Inn
#10 of 12 in Batavia
122 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Home of the Palm Island Indoor Waterpark!!! Whether traveling for business, leisure or planning a meeting or banquet, the Quality Inn & Suites Batavia in the Darien Lake area will make your stay a memorable experience by providing excellent service, impeccable rooms, and fantastic dining options. 195 spacious guest rooms including 48 executive suites will provide all of the amenities expected by modern travelers. All of the rooms are oversized with refrigerators and microwaves, the executive suites include a separate sitting area with a dry bar, desk, speaker phone and two TVs. The entire hotel is equipped with free high speed wireless internet access. This hotel has over 10,000 square feet of meeting and banquet space. Conveniently located on Park Road at exit 48 off I-90, situated approximately 25 miles from both Buffalo and Rochester, New York. This beautiful Batavia hotel is located less than 45 miles from Niagara Falls/Seneca Casino. Short walk to the Batavia Downs Casino, Race Track and Video Gaming and located only 10 miles from Darien Lake Amusement Park. Also nearby are Letchworth State Park, Terry Hills Golf Course, NYS School of the Blind, Genesee Community College, Iroquois National Wildlife Refuge, Dwyer Stadium (Home of the Muckdogs), Jello Museum, Antiques and much more. With free parking and accessibility for trucks, buses, and RVs. ... more   less 

Additional Information about Quality Inn & Suites Palm Island Indoor Waterpark

Address: 8250 Park Road, Batavia, NY 14020 (Formerly Clarion Hotel Palm Island Indoor Waterpark)
Region: United States > New York > Batavia
Price Range: $101 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Suites Palm Island Indoor Waterpark 3*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, Hotwire, Choice Hotels, Cancelon, Priceline, Cheap Tickets and HotelQuickly so you can book your Quality Inn & Suites Palm Island Indoor Waterpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Batavia
Batavia Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Palm Island Indoor Waterpark staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Quality Inn & Suites Palm Island Indoor Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Suites”
serenarichardson52, 19 Mar 2017 | Read review
“we stayed near the water park for convience”
942debi, 13 Nov 2016 | Read review
“Quieter rooms are away from the water park access. If you are traveling with kids, get the rooms over looking the water park!”
drtaxalbone, 11 Nov 2016 | Read review
“Pick a different hotel.”
225katharinef, 17 Sep 2016 | Read review
“None of them”
BIGAC44, 24 Aug 2016 | Read review
5 of 5
Orbitz.com
USD 95* /night
View Deal
Booking.com
Expedia.comUSD 95
TripAdvisorUSD 95
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates