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BEST WESTERN Discovery Inn

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BEST WESTERN Discovery Inn
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455 Reviews from our TripAdvisor Community

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Showing 446: English reviews
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terrell tx, United States
Reviewed yesterday NEW

we stay here often, they are always helpful and the place is clean. tucumcari is a great little town. i sleep here while i travel, so i have no more to say please change this other wise i will not leave any more reveiws

Review collected in partnership with Best Western
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Helpful?
Thank thelmam750
Chicago, United States
Reviewed 3 days ago NEW

We normally enjoy staying at Best Western hotels on road trips. We brought our family dog and, although the hotel allows pets (which is nice), there is no place to walk them except on dirt or concrete, most of which was covered in broken glass. When we entered our room, the room smelled like bleach. I tried to air the...

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Helpful?
Thank Jennifer K
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Thank you for your loyalty to Best Western. We apologize that we did not meet your expectations that you have come to expect when staying at a Best Western property. You experience is not a reflection of our normal standard. It is our priority to provide each guest with a pleasant and comfortable experience. Please note that should an issue...

Los Lunas, New Mexico
Reviewed 3 days ago NEWvia mobile

Clean rooms, spacious bedding, a very nice hotel! The breakfast was plentiful as well. Eggs sausage biscuits whatever you want! The only negative was the young woman that checked me in. No personality whatsoever. Otherwise stay with confidence!

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Helpful?
Thank ClaimsMachine
Cedar Rapids, United States
Reviewed 21 January 2017

This hotel is a well-done typical roadside hotel. The room was clean and quiet, everything worked, the décor was pleasant but nothing special, breakfast was well-prepared, and the staff was pleasant and helpful. Very conveniently located near I40, without road noise. Our kind of place, and we would stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank Keith S
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings, and thank you for your recent stay.Your comment. “Our like of place” is music to our ears. This feeling of familiar comfort is exactly what we strive for. I’m happy to hear that cleanliness, ambiance and our complimentary breakfast worked out so well for your stay. We look forward to the day your travels bring you back. Enjoy the...

Bunker Hill, Illinois
Reviewed 21 January 2017

Was late in evening when we stopped, slept well. Breakfast was tastey, only complaint there was no bacon, I don't care for sausage. I went with a waffle but did not or could not find butter. Check out was fast and friendly.

Review collected in partnership with Best Western
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Helpful?
Thank G859GFpaulaf
Blooming Prairie, Minnesota, United States
Reviewed 21 January 2017

Arrived just after a long drive in rain & icy roads. Room assigned was in separate building; parking lot very poorly lit; room was clean, but very drab; have seen barracks that looked more inviting. Staff appeared to have had a long day.

Review collected in partnership with Best Western
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Helpful?
Thank Dick H
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Thank you for your feedback. We try so hard to make sure every guest experiences a warm and welcoming environment, and saddens us when this isn’t reflected. If your travels bring you back to Tucumcari, please let us know so we’ll be able to assign you to a more convenient location. If given the chance, I am confident we’ll be...

Wichita Falls, Texas
Reviewed 15 January 2017

We stayed here for an overnight stay on the way to Las Vegas. Arrived around 5 and were promptly checked in. Enjoyed the cookies upon check in - a nice touch. The staff we encountered were very friendly, helpful and professional. Very clean property and we encountered no issues. Used the fitness center and had breakfast before we left. Breakfast...

Review collected in partnership with Best Western
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Helpful?
Thank H2978TBwayneb
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Wonderful review! Thank you for the glowing comments. I’m glad you liked the cookies; they are a welcome treat after a day on the road! We want our guests to arrive and immediately feel relaxed and confident in our ability to take care of them. I’m happy this is the impression you had. Cleanliness, friendliness and a tasty breakfast are...

Phoenix, Arizona
Reviewed 10 January 2017

I usually don't stay at Best Westerns since they are like a box of chocolates, you never know what you are going to get. However, I have stayed at the Disvovery Inn five or six times and have never been disappointed. It is an older hotel but it is well maintained. The rooms are up to date and clean and...

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Helpful?
Thank dpskrt
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings, and thank you for for your loyalty to our Best Western. We sincerely enjoy having you as guests. It’s very encouraging to hear that you have experienced consistently great experiences that exceed expectations. We look forward to hosting you or many more great hospitality experiences. Don’t hesitate to reach out to me if there is ever anything I can...

Kearney, Nebraska
Reviewed 5 January 2017

We stopped about 6 pm at this hotel to spend the night. The receptionist found us a nice room on the bottom floor even though we did not have a reserved room. the hotel was starting to fill up with those who had made reservations. Our room was on the south side of the east building. At first I wondered...

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Helpful?
Thank goldentraveler2015
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

We love this review as much as you loved our coffee! Thank you so much for taking time to share your experience. I’m happy to hear that you had an enjoyable experience with us overall and were able to take advantage of our guest favorite - the complimentary hot/cold breakfast bar! We look forward to seeing you again the next...

Monroe, Iowa
Reviewed 4 January 2017

Nice hotel all decked out for Christmas. The windows and doors all had beautiful colorful drawings on them! Inside was awesome also. I would recommend a second floor room for quiet since the rooms are of the old style next to the parking.

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Helpful?
Thank GRC761
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings, and thank you so much for such a wonderful review! I’m glad to hear you had such a nice stay with us and that you enjoyed the festive atmosphere. Please come and visit again the next time you’re traveling the “Mother Road”! If you call direct, we’ll be able to give you the best rates and reservation service. Enjoy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN Discovery Inn

Address: 200 E. Estrella, Tucumcari, NM 88401
Region: United States > New Mexico > Tucumcari
Price Range: $140 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Discovery Inn 2.5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with HotelsforEveryone, Booking.com, Orbitz, Hotels.com and Best Western so you can book your BEST WESTERN Discovery Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Discovery Hotel Tucumcari
Best Western Tucumcari
Tucumcari Best Western
Hotel Style:
#5 Romantic Hotel in Tucumcari
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Discovery Inn staff and other travellers.
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Montgomery, AL
3 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a bottom floor room in the east building on the south. It was very quiet.”
 of 5 bubbles goldentraveler2015, 4 Jan 2017 | Read review
“Try 2nd floor away from the parking lot.”
 of 5 bubbles GRC761, 3 Jan 2017 | Read review
“Ground floor rooms by the pool are quieter and spacious.”
 of 5 bubbles Wanderingwindsorite, 24 Nov 2016 | Read review
“request room away from the interstate”
 of 5 bubbles frankcA822PX, 24 Oct 2016 | Read review
“We stayed on the back side of the hotel. More convenient rooms will be found on the front side.”
 of 5 bubbles C5607QJlaurap, 18 Oct 2016 | Read review
5 of 5