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Holiday Inn Express Santa Rosa

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Holiday Inn Express Santa Rosa
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206 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Santa Rosa
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Showing 205: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 March 2015

The Holiday Inn Express was comfortable, quiet and helpful. The experience was interesting due to Route 66 and the town of freshwater lakes! The exercise room was well equipped and there were plenty of modern luggage carts. Breakfast was excellent.

Helpful?
Thank Cromp
Michaela D, General Manager at Holiday Inn Express Santa Rosa, responded to this review

Hi there Cromp, Thank you so much for your review of our hotel. We are very pleased to hear you enjoyed your stay with us at Holiday Inn Express of Santa Rosa, NM. We hope to see you again when you are traveling through eastern New Mexico. Thanks again, Michaela Dodson General Manager More 

1 review
Reviewed 25 March 2015

Good the kid's enjoy the inside swimming pool and the breakfast was really good look and smell like new there, price was reasonable close to the place where we were going to be thank you for your service.

Helpful?
Thank chavezkids
Michaela D, General Manager at Holiday Inn Express Santa Rosa, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michaela Dodson General Manager More 

Pittsburgh
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 24 March 2015

We had stayed in this Hotel several times before and really enjoyed our stay. But this time was different. The guy at the desk was not as friendly as people before him. Upon entering our room, the entry light was burned out. I wasn't sure the bathroom had been cleaned, as the mirror was very dirty and just not as... More 

Helpful?
Thank PghPatty
Michaela D, General Manager at Holiday Inn Express Santa Rosa, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Michaela Dodson General Manager More 

Paris, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 March 2015 via mobile

We stayed here about 2 years ago when it was fairly new. Now it is just ok. Furniture was really scuffed up. Bathroom was not very clean. Something nasty stuck to rub. Toilet stopped up. The pros were the desk clerk, Dallas was extremely helpful and very pleasant. Breakfast offerings were very good, however, the eggs were lukewarm at best,... More 

Helpful?
Thank Ginny C
Michaela D, General Manager at Holiday Inn Express Santa Rosa, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Michaela Dodson General Manager More 

Manning, Iowa
Level Contributor
225 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 17 March 2015 via mobile

Holiday Express Santa Rosa NM For the traveler this location is average, not too expensive, comfortable lodging and relatively clean. This is actually more for the controlling corporation of this hotel/motel. Your location is terrific, front desk check was friendly and efficient, lobby presentation is very nice and inviting, parking is well lit and outside appearance, again, nice. However, it... More 

Helpful?
Thank augustleroy
Michaela D, General Manager at Holiday Inn Express Santa Rosa, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Michaela Dodson General Manager More 

Deming, New Mexico
2 reviews
Reviewed 12 March 2015

This hotels excellence far exceeds my expectations. Their staff was the best ever. The hotel is very clean and in great condition. This is the place I will stay on my travels that take me through Santa Rosa.

Helpful?
Thank Creamcone
Michaela D, General Manager at Holiday Inn Express Santa Rosa, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michaela Dodson General Manager More 

1 review
Reviewed 9 March 2015 via mobile

The hotel is convenient and easy to find. The room was sufficient and clean. Facility is well maintained. The staff was amazing! Dallas and Joanne at the front desk were friendly and hospitable, making sure that each guest felt at home and was comfortable!

Helpful?
Thank Christine L
Michaela D, General Manager at Holiday Inn Express Santa Rosa, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michaela Dodson General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 February 2015

Rolled in after a very long day on the road and the staff was fantastic. They didn't mind I couldn't speak a coherent sentence, set us up in a great room and let us check out a little later (12pm). Beds were comfortable and I LOVED the pillows. Breakfast was included - standard fare of eggs, sausage, biscuits and gravy,... More 

Helpful?
Thank AnotherAnonymous1
Michaela D, General Manager at Holiday Inn Express Santa Rosa, responded to this review

Dear cherylc1946, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michaela Dodson General Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 February 2015 via mobile

I enjoyed my stay at the Holiday Inn,it was very quiet and comfortable beds. Only thing I didn't like was my rooms garbage didn't get thrown out for the first two nights I stayed. Other then that no complaints, very friendly staff.

Helpful?
Thank bjower63
1 review
Reviewed 25 January 2015

We stayed here for one night and loved it. Friendly staff and manager, very nice breakfast. Loved the game room for the kids to play. Rooms are very clean just a bit outdated. Will stay here again the next time we are traveling through.

Helpful?
Thank Hulk37

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel of Santa Rosa, NM. We are located on Historic Route 66, also near Interstate 40, and Hwy 84 and 54. We are also conveniently located near Blue Hole (Scuba Capitol of the Southwest), and minutes away from Santa Rosa Lake & state park, for boating, fishing and water skiing. Enjoy a leisurely cruise on Historic Route 66 on your way to Santa Rosa Softball Complex, Park Lake (with slide) and golf course, just miles away from the hotel. Begin your day with our complimentary hot Express Start breakfast bar (6 AM to 9:30 AM daily). Relax in our indoor heated pool & spa, or play a game of pool in our game room, or exercise in our fitness room. You will be walking from one of the most unique lobby while making your way to your room, complete with the luxurious Simply Smart Bedding and high-speed Internet in all rooms. We also have two elevators in our hotel. Come enjoy our Southwestern hospitality! ... more   less 

Additional Information about Holiday Inn Express Santa Rosa

Address: 2516 Historic Route 66, Santa Rosa, NM 88435
Region: United States > New Mexico > Santa Rosa
Price Range: $141 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Santa Rosa 2.5*
Number of rooms: 72
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Also Known As:
Holiday Inn Express Santa Rosa Hotel Santa Rosa
Holiday Inn Santa Rosa
Santa Rosa Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Santa Rosa staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express Santa Rosa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles NJTraveler2011, 29 Oct 2016 | Read review
“No comment”
 of 5 bubbles rayt190, 17 Sep 2016 | Read review
“not sure there is one due to freeway and truck stops nearby”
 of 5 bubbles 41dang, 16 Aug 2016 | Read review
“Stay away from this place, if you can.”
 of 5 bubbles sigourneySigourney, 14 Jul 2016 | Read review
“Select a room on the top floor so there is no overhead noise.”
 of 5 bubbles Huskerredhead22, 22 Mar 2016 | Read review
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