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Hampton Inn Santa Rosa

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Hampton Inn Santa Rosa
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427 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Thornton
Reviewed 2 weeks ago via mobile

Well, not like any Hampton Inn I had ever stayed at before. Room heater thermostat was not working and so heat was either all on or all off. Shower had issues getting hot water, but we had hot water at the sink-no clue why that would be. Front desk had no clue other than to say they had heard those...

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Helpful?
Thank Val G
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Thank you for staying with us. I do apologize for the issues you had. We have since then corrected the issues. Barbara White,GM

Mashpee, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 11 November 2016

Checked in last night for an overnight stay while traveling through New Mexico. The lady at the front desk was very nice and welcoming in a sincere way. The room was well appointed and clean. Any small details that were missed were made up for with the small details on other things they did to welcome you to the hotel....

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Helpful?
Thank Joe D
About Hotel's Favourite Review
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Thank you for taking time to review our property. I am pleased to hear that you enjoyed your stay and that our Hampton staff provided exceptional customer service and hospitality. We look forward to seeing you very soon.

Denver, United States
Reviewed 2 weeks ago

My spouse was getting scuba certified at the nearby Blue Hole, and the Hampton Inn was a logical choice for us. We were pleased with the speed of check-in, a nice room upgrade, very pleasant and efficient and friendly staff, and room quality.

Review collected in partnership with Hampton
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Helpful?
Thank Robert C W
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Thank you for your positive feedback. We look forward to you staying with us again. Barbara White,GM

Wisconsin
Reviewed 3 weeks ago

My husband stayed one night in a standard double queen room. The room was very clean, friendly staff at check-in/out, and above-average breakfast included -- hot items and fresh fruit. Hampton Inns remain my first choice when traveling -- the rooms have always been very clean, never had a bad experience. We had dinner at the nearby Silver Moon Café...

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Helpful?
Thank wimom2016
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Thank you for staying with us and glad to hear you had a wonderful stay. Looking forward to you staying with us again. Barbara White,GM

Scott City, United States
Reviewed 5 weeks ago

The complimentary breakfast is actually cooked food and not a continental breakfast. The rooms DO HAVE blackout curtains, despite the reviews to the contrary. The rooms have the Faux outer curtains with shear curtains and the black out curtains are tucked behind these and easy to find if you look. They are not the outer but the inner most set...

Review collected in partnership with Hampton
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Helpful?
Thank I3255IKcharless
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Thank you for staying with us. Really appreciate your positive comments. Looking forward to you staying with us again. Barbara White,GM

Springfield, Missouri
Reviewed 5 January 2017

We stay in Santa Rosa one night each year and this property is now our first choice. The staff is very helpful, the beds are comfortable, and the rooms are clean. Breakfast choices are typical for a Hampton Inn (which is much better than many other hotel chains.)

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Helpful?
Thank jqueen14
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Thank you for staying with us. Very happy to hear you had a great stay. Barbara White,GM

austin
Reviewed 3 January 2017

We were without hot water, when I called the front desk the lady said to try putting it on the cold side. She thought the pipes got switched. Didn't work. The A/C sounded like a plane taking off. This was the first Hampton we were disappointed in.

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Helpful?
Thank fjmAustin
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

I do apologize and we are working on getting those issues resolved. Barbara White,GM

Tucson, Arizona
Reviewed 2 January 2017

Hotel was nice for area. Had a problem with hot water but that was fixed immediately. Would like to see more food options and more waffle irons. Parking is great if you are towing or have long trucks.

Review collected in partnership with Hampton
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Helpful?
Thank deployedtater
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Thank you for staying with us. Do welcome the advise on more food options and more waffle irons. Barbara White,GM

waunakee WI, United States
Reviewed 2 January 2017

Go somewhere else to stay and save yourself the aggravation. I am a Hilton Honors member and most of the time find Hampton's to be just fine, this one has way to many problems and a staff which thinks its okay because the are getting this fixed "next week"

Review collected in partnership with Hampton
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Helpful?
Thank Thomas L
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

I do apologize for the issues you encountered. Unfortunately there are issues that take time to resolve. Barbara White,GM

Queen Creek, Arizona
Reviewed 24 December 2016 via mobile

This is the best hotel in Santa Rosa, NM. 2 hours east of Albuquerque, with an awesome Pilot fuel station across the street, this hotel was packed with guests probably because there is very little for miles either way. The included breakfast is always welcome, and breakfast starts early so you can get up and be on your way in...

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Helpful?
Thank Richard M
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Thank you and we appreciate your positive comments. Very happy you enjoyed your stay. Looking forward to seeing you again. Barbara White,GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Hampton Inn Santa Rosa

Address: 2475 Historic Route 66, Santa Rosa, NM 88435
Region: United States > New Mexico > Santa Rosa
Price Range: $166 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Santa Rosa 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hampton Inn Santa Rosa Hotel Santa Rosa
Santa Rosa Hampton Inn
Hotel Style:
#4 Romantic Hotel in Santa Rosa
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Santa Rosa staff and other travellers.
3 questions
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Collingswood, New Jersey
LOVELAND
over a year ago

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Questions? Get answers from Hampton Inn Santa Rosa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles bbbbbb8, 13 Dec 2016 | Read review
“We were on the top floor and near an elevator and ice machine. Did not notice any noise.”
 of 5 bubbles ldmiller47, 26 Sep 2016 | Read review
“Room 103 is directly across from the pool. If there were a lot of kids in the hotel, this might be a pretty noisy location.”
 of 5 bubbles ontheroadknow, 25 Aug 2016 | Read review
“After this trip (2400 miles) we will try to stay on the top floor. Had some trouble with inconsiderate people being noisy above us.”
 of 5 bubbles Shug40, 25 Jul 2016 | Read review
“Hilton honors get free Wi-Fi”
 of 5 bubbles colonialmist, 15 Jun 2016 | Read review
5 of 5