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BEST WESTERN Pine Springs Inn

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BEST WESTERN Pine Springs Inn
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372 Reviews from our TripAdvisor Community

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Showing 361: English reviews
somewhere, usa
Reviewed 3 days ago NEW

Wanting to visit Ruidoso NM during the holidays, there wasn't many lodging options to choose from as everything was booked & prices spike upward during the holidays. This Best Western had availability at a decent rate (decent holiday rate). Upon check in, staff was very friendly & tentative. They provided answers & advice to all my questions. There was a...

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Helpful?
Thank traverler55
Santa Fe, United States
Reviewed 2 weeks ago

The hotel was very nice, staff was very nice. We had a problem with the heater and maintenance came and fixed it right away. The only flaw was that our room was not cleaned during our 2 day stay other than that very nice place.

Review collected in partnership with Best Western
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Helpful?
Thank karynr2017
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! I am glad that you enjoyed your stay with us! I will address the housekeeping issue immediately. Thank you for bringing it to my attention! Holly Bailey General Manager

el paso texas, United States
Reviewed 2 weeks ago

My wife and I have stayed there a few times before . the staff members continue to be friendly and courteous . All around great service !! The breakfast has a few items to chose from , and are better than other hotels that we have stayed in , Including other Best Western hotels .

Review collected in partnership with Best Western
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Thank Manuel V
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback and are glad that you enjoyed your stay with us. We will actually be improving our breakfast in the near future with some green chili and alternative options! We look forward to having you back. Holly Bailey General Manager

Reviewed 3 weeks ago via mobile

Went to visit family on Thanksgiving and we spent the night here. It's in a woodsy area so it's pretty peaceful. We got a suite. The front desk upon check in were friendly. The room was spacious. Had 2 televisions. Bed wasn't too bad. They had the room clean was great for a stay here. As we were heading out...

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Thank Visente A
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback and are glad that you enjoyed your stay with us! I apologize about the issue with the towel and the extra bedding. I will be sure to let the front desk know they need to ask the guest when checking if they need the additional bedding so they can provide it...

El Paso, United States
Reviewed 3 weeks ago

This is one.of the best places I would recommend to anyone who's looking to spend a few days in Ruidoso. Rooms are very clean and warm. Could of used a few more towels but other than that my hats off to BW.

Review collected in partnership with Best Western
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Thank Hector L
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback and are glad that you enjoyed your stay with us! Holly Bailey General Manager

Houston, Texas
Reviewed 4 weeks ago

This truly was the Best Western ever! Service and quality was top notch and extremely enjoyable. I will always stay here from now on during my visits to Ruidoso. The views and breakfast were great and the staff was ready to make your stay as pleasurable as possible.

Review collected in partnership with Best Western
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Thank troyw595
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your kind review! We appreciate your feedback and are glad that you enjoyed your stay with us! We try our best to "wow" our guests and make every experience memorable. I am glad that they staff was able to do that for you! We look forward to seeing you in the future. Holly Bailey General Manager

El Paso, Texas
Reviewed 6 December 2016

Every time we stay at this hotel it's very clean the staff are curtious and helpful. Love the fact that checkout is at 12:00pm The breakfast is good we love staying here. Great place and great for the price.

Review collected in partnership with Best Western
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Thank yoli031263
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback and are glad that you enjoyed your stay with us! Holly Bailey General Manager

El Paso, Texas
Reviewed 5 December 2016

Nice place to get away. Away from main road located in trees. Nice view of mountains. Close to casino and city center. Room was clean and bed was comfortable. Only bad thing was that the romantic was cold when we got in. But the heater did work.

Review collected in partnership with Best Western
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Thank Y7668NZrubenm
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback and are glad that you enjoyed your stay with us! I apologize that the room wasn't a comfortable temperature when you arrived. We have remedied this and look for to seeing you in the future! Holly Bailey General Manager

Ruidoso, New Mexico
Reviewed 30 November 2016

Maricela served a wide selection of hot and delicious breakfast foods on the buffet including waffles with toppings, biscuits and gravy, sausage and eggs, English muffins, pastries and muffins... I highly recommend this hotel for price, cleanliness, and service!!

Review collected in partnership with Best Western
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Thank 421janicev
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback and are glad that you enjoyed your stay with us! Maricela is an amazing part of our staff! I will be sure to show her your comments! We hope to see you again soon. Holly Bailey General Manager

Deming, New Mexico
Reviewed 30 November 2016

Love staying with Best Western all my trips business and pleasure will be here. The staff is very good and helpful and answers all my concern. Great breakfast food was very hot and tasteful. Will let my friends know what a great hotel

Review collected in partnership with Best Western
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Thank anathonyg
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback and are glad that you enjoyed your stay with us! Holly Bailey General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN Pine Springs Inn

Address: 111 Pine Springs Drive, Ruidoso Downs, NM 88346 (Formerly Ramada Limited Ruidoso)
Region: United States > New Mexico > Ruidoso Downs
Price Range: $83 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pine Springs Inn 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Pine Springs Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are 2 upstairs room with private balconies that have stunning views.”
 of 5 bubbles rowtreeman, 17 Jul 2016 | Read review
“Get a room facing the courtyard. You will love the view.”
 of 5 bubbles lories416, 4 Jul 2016 | Read review
“Not sure if there are good rooms, our room was horrible, trim pealing, dinky child size toilets and ants everywhere.”
 of 5 bubbles 159pjl, 2 Jul 2016 | Read review
“Rooms over the courtyard have a great view”
 of 5 bubbles Wide-Body, 17 Mar 2016 | Read review
“We had a room facing the inside grounds, which are beautiful and well kept. Would be a beautiful and cool place to picnic in the summer.”
 of 5 bubbles KarenRay777, 16 Feb 2016 | Read review
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