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Hotel Ruidoso - Midtown

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Hotel Ruidoso - Midtown
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196 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Littlefield, Texas
Reviewed 18 September 2015

We enjoyed our stay at the Hotel Ruidoso. The rooms were very clean. The staff was friendly and helpful. The breakfast was awesome. It is located where you can walk to many of the shops and restaurants. We will stay here again!

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Helpful?
1Thank janalee63
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for sharing your experience. We are happy that you enjoyed your stay with us and that our location was convenient for you to walk to the shops. We hope to see you again soon!

Artesia, New Mexico
Reviewed 15 September 2015 via mobile

I was very impressed with our stay. The staff was very helpful- Justin recommended a local steakhouse, which turned out to be one of the best restaurants in Ruidoso. Erika helped us out when we had an earlier check out than we expected. The beds were comfortable, the indoor pool is heated, the parking lot is well-lit. Breakfast was decent-...

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Helpful?
Thank Puppett13
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

We are delighted that you enjoyed your recent stay with us and thank you for sharing your experience. Our staff strives to provide exceptional customer service and we thank you for taking the time to notice. We do look forward to serving your future Ruidoso lodging needs and hope to see you again soon!

libbyswin
Reviewed 28 August 2015 via mobile

We stayed there about 4 years ago and was much nicer. Zero updates and poor management ruined this hotel. Beds are to springy with zero support. Walls very thin, kids upstairs sounded like a herd or elephants. The pull out mattress had blood all over it. No sheets or extra blankets for pull out, even tho we had 3 adults...

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Helpful?
1Thank libbyswin
HotelRuidoso, Guest Relations Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for taking time out of your busy schedule to give us your opinion on our services and staff. We strive to make each guests experience at great stay. I do apologize that we have not meet your expectations. The first room type that you booked was one of our standard rooms with two queen beds and no pull...

Lubbock, Texas
Reviewed 22 August 2015

Went on short notice. Booked what was rated one of the better hotels in Ruidoso. We were in a Jr suite which had 2 queens. Could not get out of one due to its closeness to wall. Only other furniture in the room was a small pullout couch. No place to put ones feet up. Common area was nice but...

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Helpful?
Thank Daniel E M
HotelRuidoso, Guest Relations Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for taking time out of your busy schedule to give us your opinion on our services. We strive to make every guest welcome, comfortable and relaxed. I am sorry we did not meet your expectations on all accounts. I will share your review with the staff so we may better serve our guests in the future. Safe travels

Reviewed 13 August 2015

We only stayed one night and it is a very nice hotel. The pillows and the bed were amazingly comfortable. The front desk staff were friendly. The hot breakfast was alright, but we went out and had breakfast at a nice little cafe. The bathroom was huge and the shower was fantastic. The location is perfect for walking up and...

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Helpful?
Thank Lisa L
HotelRuidoso, Guest Relations Manager at Hotel Ruidoso - Midtown, responded to this review

Hello Lisa, We thank you so much for not only choosing Hotel Ruidoso but also for taking the time to provide a Review. We strive every day to provide our guests a pleasant and comfortable stay and we are glad we were able to do that for you and your family. We hope to see you again soon! Hotel Ruidoso

tx
Reviewed 27 July 2015 via mobile

This is a nice location but there housekeeping is in need of supervision. We stayed there on 2 different times this summer. The first time we had 2 rooms. One room had towels left from from previous people. The second room had soap left from previous guest. This time the bathtub was not cleaned from previous guest. I cleaned it...

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Helpful?
Thank cksimmons
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for taking the time to give us your feedback on our services. We have policies and procedures for housekeeping. We have held a housekeeping meeting to ensure that all policies and procedures are being followed by every member of our staff. I do apologize that we were unable to meet your standards and hope that next time you...

Albuquerque, New Mexico
Reviewed 27 July 2015

We had our family reunion at this hotel. Was very pleased with the service and they went above and beyond to please us. I would recommend this hotel for just a stay or a family event anytime. The rooms were very comfortable and clean.

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Thank mftownsend
HotelRuidoso, Guest Relations Manager at Hotel Ruidoso - Midtown, responded to this review

Hello mftownsend, Thank you so much for taking time out of your busy schedule to review Hotel Ruidoso. We are elated that your Reunion was a success and want you to know that it was a pleasure having your family stay with us. Your feedback is so important to us and Management has shared your review with each and every...

Reviewed 27 July 2015 via mobile

There's not such a thing as a perfect hotel but this is on my top 3 perfect location within walking distance from shops and restaurants, clean, friendly staff, overpriced but he'll they all are highly recommend for your next visit to Ruidoso.

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Helpful?
Thank cmpunk75
HotelRuidoso, Guest Relations Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for your review, cmpunk75. With a beautiful walk away from everything Ruidoso Midtown has to offer, we definitely agree with you that Hotel Ruidoso's location is perfect, but of course, we're probably a little biased. :) We also know Amanda at Hall of Flame and you're absolutely correct, GREAT customer service and great burgers. The Avocado Jalapeno burger...

Round Rock, Texas
Reviewed 26 July 2015 via mobile

We stayed here because of Tripadvisor ratings. The hotel has very good location and room is nice but noise from room above us kept us awake at nite. The maids trying to clean our room at 9:15am every morning, along with front desk management telling us that it was our problem not theirs, made our stay unbearable. In all of...

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Helpful?
Thank James R
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

We appreciate you taking the time to give us feedback on our services. We always welcome the guest point of view of how we can improve our services. Please know we have policies and procedures when guests have a Do Not Disturb on their door. Our policy is not to knock on the door but to slid a letter under...

Reviewed 24 July 2015 via mobile

Excellent value. It is an older hotel with all the amenities one would expect in a high end hotel. Very quiet, and clean. Excellent staff. Walking distance to great shopping restaurants . We will return.........................................

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Thank Charles Z
HotelRuidoso, Guest Relations Manager at Hotel Ruidoso - Midtown, responded to this review

Hello Charles Z, thank you for your review. We appreciate the time you took to tell us about your stay and appreciate you choosing Hotel Ruidoso even more. We value our guests and strive every day to ensure a happy experience and many future return visits. We look forward to seeing you again! Safe travels, Hotel Ruidoso

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newest hotel in Ruidoso and Ruidoso Down, NM. Stay in midtown. Walk to shops, restaurants, galleries, and lounges. 32 inch LCD TV with 4 HBO channels, referigerator, microwave in all rooms. Fitness Center, Business Center, Guest Laundry, Free HOT Breakfast, Indoor Pool & Spa, Free High Speed wired and wireless internet and much more. ... more   less 

Additional Information about Hotel Ruidoso - Midtown

Address: 110 Chase Dr, Ruidoso, NM 88345-9352
Region: United States > New Mexico > Ruidoso
Price Range: $111 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Ruidoso - Midtown 2.5*
Number of rooms: 55
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Also Known As:
Hotel Ruidoso Midtown
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ruidoso - Midtown staff and other travellers.
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Questions? Get answers from Hotel Ruidoso - Midtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the 2nd and 3rd floor more quiter.”
 of 5 bubbles rayt481, 24 Dec 2016 | Read review
“All rooms would be good”
 of 5 bubbles Footsie3, 30 Nov 2016 | Read review
“We always ask for a nice quiet room.”
 of 5 bubbles pkotzur, 11 Oct 2016 | Read review
“I was on the 2nd floor and found it very quiet.”
 of 5 bubbles Ginny1234_5678, 8 Sep 2016 | Read review
“Never heard anyone say they had a bad room.”
 of 5 bubbles 109arleenh, 1 Sep 2016 | Read review
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